10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,003 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 032020

Acadia

  • 56,000 miles
The contact owns a 2014 GMC Acadia. The contact stated that the service air bag warning indicator light was illuminated. The vehicle was taken to penske Cadillac of South bay 18600 hawthorne blvd, torrance, ca 90504 (310) 697-1800 where diagnosed that connector underneath the seat needed to be replaced due to high resistance. The vehicle was repaired. The manufacturer was not contacted. The contact stated that the failure was similar to service bulletin 10057064-3254. The failure mileage was 56,000.

- San Pedro, CA, USA

problem #6

Jan 012019

Acadia

  • miles
There are hundreds if not thousands of 2014 Acadia owners having a service air bag light come on and wont go off. There was a recall for all Acadia's of 2013 and earlier that had a recall to fix this dangerous issue. 2014 needs to be included in this recall. This is a safety hazard and possible death upon impact issue if airbag doesnt go off due to GMC's negligence in dealing with the same issue previous models had. GMC could face lawsuits if someone is killed due to this issue on this year Acadia. Its approx $500 to fix and is a consistent problem across many owned Acadias. My car has never been in an accident or had the airbag deployed. This needs to be dealt with immediately.

- Licking, MO, USA

problem #5

Oct 182018

Acadia

  • 20 miles
The seats for the front driver and passenger are not ergonomically correct. The push the passengers head and neck forward into an unnatural posotion. This happens at the with the headrest fully up, down, forward or as far back in position as it can be mived. I am currently experiencing neck pain. I have no issue with lower lumbar support. I have spoken with many I dividuals in social media that have the same issue with this car and the 2014 Buick SUV.

- Linwood, KS, USA

problem #4

Feb 222015

Acadia

  • 11,000 miles
In a rear end collision'another car hitting us, we were just beginning to move when the light turned green, he was coming behind us at a high rate of speed'the passenger seat came forward almost throwing me into the dash, then flew backwards, collapsing into the seat behind it. I did not know about this being a problem until I saw it on tv about child safety in the rear seat. If anyone had been in the seat behind me they would have been seriously injured. Surprisingly, I was not injured. The car was totaled because the rear was so damaged it could not be straightened.

- Conyers, GA, USA

problem #3

Apr 202017

Acadia

  • 0 miles
The 2014 GMC Acadia slt1 has the latch safety system on captains chairs only, not on the 3rd row seating. If you have two car seats occupying 2nd row captains chairs you can not fold the seats to access the third row. This is a surprising design flaw; considering the vehicle targets families.

- Baltimore, MD, USA

problem #2

Dec 112015

Acadia

  • 24,000 miles
Vehicle was stationary and in motion display read airbag malfunction warning light. Took vehicle to randy marion GMC in huntersville, nc to be fixed. Electrical connecter problem "due to corrosion " was "fixed" only to have error light come on again 24hrs later. This is a new vehicle with only 24,000 miles on it and is garage kept. Randy marion gave is a loaner vehicle and was going to order new connectors for the airbag. We dropped truck off on Saturday, December 12th and finally had it returned to us the following Friday afternoon, December 18th "fixed again." This morning, driving family to the store, my father-in-law said that his seat was not stable. We discovered seat was not bolted down and returned truck back to randy marion Buick-GMC. Service manager apologized and said it was an oversight and not bolting the seat back down. Waiting to get our truck back in working a safe condition. Terrible!!!

- Davidson, NC, USA

problem #1

Nov 142014

Acadia

  • 21,000 miles
I have had my 2014 GMC Acadia denali for a little over 6 months. Since that time I have driven a significant number of miles. A few months ago I started have neck pain and I could not adjust the seat head rest to a comfortable state. On November 14th 2014, I had an er visit after the nerve pain in my arm was so severe I could not stand it. On December 22nd 2014 I had to have surgery for a herniated disc below my C6 vertebra. Because it was causing nerve pain in my arm and loss of strength. I have seen other complains online with these neck rests and complaints of injury in the GMC Acadia vehicles. I have contacted my GMC dealer and GMC customer complaints and there is no solution. The problem, is the head rest come too far forward and do not lock in place. They can be pushed forward and back without depressing the button. Also the head rest to not adjust up with enough height so I can not adjust the head rest up enough for my 6' 3" height. I wish GM would take this problem seriously.

- Wildwood, MO, USA