10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 31,306 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Transmission slips, shifts hard, and RPM gets high before shifting.
- Ringgold, LA, USA
1.- Found water in the doors electrical connectors, the radio, alerts, blinkers sounds stops working and makes an electric short circuit sound. Informatic radio systems works on and off. 2.- break pedal with unusual play this make the stop lights turn on all the time and triggers the stabilitytrack system fails the car it-??s like speeding up and down. 3.- the previous problem play in the break pedal triggers a transmission malfunction Does not change gears and makes the engine loose power preventing a major damages but at same time it-??s very dangerous while driving because we never know when it will happen the failure.
- Santa Fe Springs , CA, USA
The contact owns a 2014 GMC Acadia. The contact stated that the vehicle was taken to the dealer for a routine inspection; however, the contact stated that she was informed by the technician that the vehicle failed to shift into gear as needed. The contact stated that she was informed by the technician that while shifted into reverse(R), the technician attempted to shift back into drive(D), but the vehicle failed to shift. No warning light was illuminated. The vehicle remained at the dealer and had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.
- Fayetteville, NC, USA
When I drive my vehicle on flat surfaces and even going up hill, I will get a large cluncking sound from my vehicle. It seems to happen when on a delay shift or when the vehicles weight shifts. I have brought my issue up to GMC while under warranty with no resolution. Please assist. Thanks
- San Antonio, TX, USA
The contact owns a 2014 GMC Acadia. The contact stated while driving approximately 30 MPH, the transmission shifted with a loud thump. The contact stated that the vehicle was shaking and jerking while shifting gears. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the mechanic was unable to determine the cause of the failure. The failure was intermittent. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
- Houston, TX, USA
When I turn a corner and accelerate, the vehicle jerks as if the transmission is slipping. I called Gmc and made an complaint. My vehicle has just over 50,000 miles on it. Very concerning
- Albion, MI, USA
I have had the same problem for 3 years now and have taken my vehicle to a GM dealership many times for the same issue and it is definitely an issue. My car keeps throwing up TCM issue and ECM and I have asked for the modules to be checked. I have reasearched these issues and it seems to be the same with many vehicles like mine so that should be a red flag. My car will slow down, power reduce engine, traction control off, and my steering will be difficult and sometimes I can-??t even get off the road in time, which is very dangerous. I have seen recalls on electrical issues and wonder if my vehicle has damaged recall parts. I am a single mother who has to work and get my child to school and can-??t do so properly with my vehicle doing this all the time. It-??s very frustrating.
- Letart , WV, USA
My wife was driving at highway speeds (70MPH) on the interstate in Chicago when without warning her cluster lights appeared and her vehicle lost propulsion (stalled, Stall, died). She had no warning and the area had no shoulder for her to pull off into so she had to come to a complete stop in the right lane of the highway. People are doing speeds well above 70MPH, I would hate to think of what could have happened if a person or line of vehicles could not change lanes in time; very serious injuries and possibly death for all invovled. Fortunatly, she had the sense to put the car in park (highway lane) and completed a key cycle thus restarting the vehicle and then obviously accelerating quickly to get out of harms way. As people are swirving out of her lane and honking at her. I put our VIN into the NHTSA site and see the vehicle has no outstanding recalls. Then i search just the model year and come across a recall (14V-614, GM recall number 14515) that appears to be the same issue we may have had. In the vehicle information section of the 573 it lists: Descriptive Information : 2014 GMC Acadia Production Dates : JUN 27, 2013 - SEP 26, 2013 Plugging my VIN into a VIN decoder, i see that my vehicle was built July 26, 2013; this falls within the suspect time of this recall. Why have I not been notified of this recall" Why is the NHTSA tool not show my vehicle as being affected" This could have been a very a tragic ending. I hope you (NHTSA) reach out directly to GM to figure out why my vehicle was not included in the recall. Why my wife was put in harms way.
- Oxford, MI, USA
The contact owns a 2014 GMC Acadia. The contact stated that the vehicle failed to shift into Park. The contact stated that the key ceased in the ignition and would not allow him to shut-off the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V092000 (Power train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 106,000.
- Chesterfield, MI, USA
The module for the side blind zone alert notification system, back up camera, tv's/dvd's quite working after it went through the car wash. When taken to the mechanic it was said it module was filled with water. Attempted to have this address in April of 2019 and now other things are getting worse! side mirror lights always on.
- Newton, IA, USA
120,000 miles while front axle is out and tranny jerks a lot.
- Knoxville, TN, USA
The contact owns a 2014 GMC Acadia. The contact stated that while driving approximately 25 to 65 mph, the vehicle downshifted without warning. The failure recurred several times. The vehicle was taken to millers GMC located at 920 us-1, woodbridge township, NJ 08830, (732) 596-7752, on three occasions and the contact was informed that the vehicle operated as designed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000. Consumer has taken the car to the dealership more than 8 times.
- North Las Vegas, NV, USA
Car was banging into second gear periodically since the day we got it as a cpo about two years ago. The dealer said it was normal. Fast forward to last week when all of a sudden the car was bucking and slamming into gears and stalling out at lights. We brought it to the dealer and they said that the car needed a transmission and it was out of warranty. GM corporate did nothing to help with the cost and now I'm on the hook for a $6,000 bill. Plus I have to find a rental car to wait for the back ordered transmission to arrive because of the strike. Never again
- Monroe, CT, USA
The contact owns a 2014 GMC Acadia. While driving various speeds, the contact attempted to depress the accelerator pedal and the vehicle stalled for approximately 2 to 3 seconds and then jerked without warning. The vehicle was taken to desert sun roswell (1266, 2601 w 2nd St, roswell, nm 88201, (575) 625-1000) to be diagnosed, but no failure was found. The failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 82,550.
- Roswell, NM, USA
While in motion, the vehicle feels as if it miss-shifts. It does not matter whether it is on a highway or city streets, from time to time, it will feel like the SUV pulls back or "skips a beat."
- Duluth, GA, USA
Car says to service air bag and when I take off at times or put it in drive the car pulls on me like the transmisin is slipping
- Oak Hills, CA, USA
When stoped on a hill the transmission goes into neutral & the car rolls backward down hill when you take your foot off the brake to take off again. Took it to a GMC dealer &a they told us they drove a 2013 Acadia & a 2015 Buick with the same drive train as ours & both cars rolled back like ours so they determined it was "normal"! I was a Ford tech for 32 years and never ran into a problem like this, I do not feel it's normal. What will happen if we roll back into another car or hit someone who walks behind the car?? this has happened coming out of parking lots near our house, & it happened on I 40 when we were going to Texas for vacation there was an accident ahead of us & we were stuck in the hills outside williams ariz I had to drive with one foot on the brake & the other on the gas to keep from rolling back in heavy traffic. Thank you for your time
- Atascadero, CA, USA
As I am accelerating up any sort of incline, the vehicle strongly jerks until I apply more gas. The problem is occurring more frequently as I put more miles on the vehicle.
- Buckhannon, WA, USA
Twice in the past week I have had the same problem with the stability track sensor turning off while driving. When this happened the engine power decreased. When trying to get the vehicle off the road, it was like I had lost power steering because it was a fight to turn the wheel. Prior to this we have also noticed that when the vehicle shifts gears, quite often it is a very hard shift to the point it shakes the whole car and feels like it is stalling. Not sure if that is a transmission issue or something to do with the fuel injection.
- Gray, GA, USA
- Milton , FL, USA