10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,683 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have many problems with this vehicle, numerous times. Inaccurate Fuel Gauge Reading- It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amount (a quarter of a tank or more at times. It differs). It was diagnosed with an electrical and fuel system failure. Electrical shorts and problems- Having electrical shorts on and off. Check engine light comes on/off Vehicle randomly failed to start. My vehicle was difficult to start and would require several attempts before starting. Power lock/unlock key fob doesn't work, replaced battery multiple times.windows and sunroof power windows do no work. Radio and dash turn off and restart. Check airbag light has been coming on and off. Power Train intermittently, the transmission shifts with a loud thump, at various speeds. Vehicle starts shaking and jerking while shifting gears and going different speeds. My vehicle slows down, power reduce engine and steering difficult at times. Other/ water leak- Found water in all of my tail light assemblies, headlight assemblies, sunroof and windows leaking. There is no proper seal or has worn off, causing leaks in and repairs for many replacements, which are expensive temp fixes with no permanent solution. Causes accidents by not having necessary working equipment for driving conditions. Other:Hood doesn't latch and stay open so difficult to even check fluids properly alone. Multiple dealers have inspected problems, and needs to be fixed. There are recalls out for many of these problems and my vehicle needs to be on the list for serious safety issues.
- Vallejo, CA, USA
I have 2 concerns and issues with my vehicle. 1st is the rear turn signal bulb and housing, I have read forums and researched the issue and many others have had the same issues and concerns, water is getting into the housing and is causing the bulb to blow and can possibly be causing fire/electrical with the wiring. 2nd is the front headlights the plastic round covering that's in surrounding the the glass that the light sits behind is melting and is causing visibility issues as well as potential fire. I can imagine why the plastic would be installed so close to a glass covering that holds heat. I really think that GMC needs to evaluate these concerns not only for safety but also the expense of the turn signal bulb that has been designed and cost over $100 because it couldn't be a simple bulb like most others. Also I have been informed of a recall of the airbag and can't get it fixed because the dealerships haven't been sent the part! I would like to be notified that someone has aknowledged my concern. Thanks
- Gaffney, SC, USA
I took my 2014 GMC Acadia into the dealership I purchased it at because my airbag light was on. This was before the recall. I was told at that time that nothing was wrong and and I probably hit a bump and juggled something loose. I paid $190 for that. Now my vehicle is in the shop and I can no longer operate it or sell it because it is deemed unsafe due to this recall. I contacted GMC and there is no remedy for this. It has been 8 months. This is not timely. They would not offer a replacement, refund or a loaner vehicle. I recorded this call and received a case number. I believe this is against federal law. I then contracted the dealership I purchased the vehicle through and they will not provide a rental or repair or replace my vehicle either. N fact, they were trying to get me to do $4,000 in repairs. This may fall under the lemon law and I contacted an attorney. Some people have been without vehicles 8 months now since this recall occurred. This is absurd. I had one vehicle that now I cannot use. I need to be made whole.I have 5 children. Who is responsible? I will not stop until I get compensated. There are a total of 6 recalls out on my car. Only one has been closed. The seatbelt. The other recalls could cause major damage to expensive components like the engine and transmission. The EUC was under recall and was never fixed in my vehicle also. I found this out through a search on kbb.com. This may have in turn caused more out of pocket expenses
- Colorado Springs, CO, USA
I have had many problems relating to this vehicle, for only owning it for a year. Inaccurate Fuel Gauge Reading- My fuel gauge is inaccurate. It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amount (a quarter of a tank or more at times. It differs). I have taken to many shops, it was diagnosed with an electrical and fuel system failure. Electrical shorts and problems- Having electrical shorts on and off. Check engine light comes on/off Vehicle randomly failed to start with no good reason/cause. My vehicle was difficult to start and would require several attempts before starting. Power lock/unlock fob doesn't work, replaced battery multiple times. My windows and sunroof power windows do no work and unable to fully close on/off at times. Check airbag light has been coming on and off. Power Train intermittently, the transmission shifts with a loud thump, at various speeds. Vehicle starts shaking and jerking while shifting gears and going different speeds. My vehicle slows down, power reduce engine and steering difficult at times. Other/ water leak- Found water in all of my tail light assemblies, headlight assemblies, sunroof and windows leaking. There is no proper seal or has worn off, causing leaks in and repairs for many replacements, which are expensive temp fixes with no permanent solution. Causes accidents by not having necessary working equipment for driving conditions. Other:Hood doesn't latch and stay open so difficult to even check fluids properly alone. Multiple dealers have inspected problems, some have not been able to pin point the problem for some of these issues or have been charged unaffordable amount before fixing, and only diagnosing problem. There are recalls out for many of these problems and my vehicle needs to be on the list for serious safety issues!
- American Canyon, CA, USA
Passenger Airbag indicator light stays "On" at all times(with or without a seated front passenger) Indicating that "Passenger Airbag is " OFF". Concern that the Airbag System is not functioning properly, thus exposing the front seat passenger to injury in the event of an accident. YES. On 02/24/2023 the vehicle was inspected by an independent service center. Note: a copy of the report/findings is available. The tech determined that two conditions existed; Codes B0023 and B0085. Only my independent service center has inspected/tested the vehicle. On 11/24/2023 I contacted my GMC Dealer to discuss the issue. I was informed of my options. It is my intention to schedule an appointment ASAP. The problem began in January 2023 with the indicator lamp coming on randomly.
- Bluffton, SC, USA
I have been having the same issue with my car for 11 months now. My car has been in the shop more than in my possession. I have paid for repairs that did not solve the problem as well as thousands in car rental fees. When I am driving my car at over 70 MPH on the expressway the dash board lights up with a check engine light and then reads traction control turned off, service stabilitrak and the reduced engine power. The car then reduces down to just over 30 MPH right in the middle of the expressway. I've barely missed several accidents that could have killed someone. I have been in and out of the dealership as well as contacted GMC directly. This seems to be a common issue in this make and model of GMC (2014 ACADIA) and I am getting no where with any help or compensation from them. I was just quoted today for another almost $1900 repair that may not even solve the issue. I am still paying on this vehicle and am a front line worker who relies on this vehicle as I am a traveling Occupational Therapist. I don't think it's right that big business can just run over the little guys like this, not to mention the safety aspect and possible death can result in this issue. They have also not fixed the recall on the air bags which can lead to death as well. Please tell me there is something can be done about this.
- White Lake, MI, USA
1.- Found water in the doors electrical connectors, the radio, alerts, blinkers sounds stops working and makes an electric short circuit sound. Informatic radio systems works on and off. 2.- break pedal with unusual play this make the stop lights turn on all the time and triggers the stabilitytrack system fails the car it-??s like speeding up and down. 3.- the previous problem play in the break pedal triggers a transmission malfunction Does not change gears and makes the engine loose power preventing a major damages but at same time it-??s very dangerous while driving because we never know when it will happen the failure.
- Santa Fe Springs , CA, USA
The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the air bag wiring for the driver-??s and passenger-??s side air bags needed to be re-soldered to the air bag sensors. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 133,440.
- Mckinney, TX, USA
On 3 occasions vehicle will shut off while driving down the road. When restarted goes into limp mode. Have at repair shop now and they stated there was a campaign on the electrical fuse box but my Vin is not included. This is a complete disaster waiting to happen on busy roadways. Waiting for the parts to arrive so they can replace it, stated they see wires arcing. This is a $1000 bill that is most definitely a safety issue, perhaps someone jumped the gun on which Vin numbers to include. I am fortunate that I wasn't on the interstate when this happened. Very upset.
- Mount Morris, IL, USA
There is a water leak problem with the Acadia ! My car had a dead battery and when it was time to change the compartment was full of water I also get water under steering wheel.
- Graniteville, SC, USA
Since I have owned this vehicle, my blind spot alert system has failed 3 times. In every occurrence, the warning lights in the mirror have been stuck in the "on" position. It has occurred at approximately 60k miles, 100k miles, and now 150k miles. In each occurrence, it was a defective sensor module due to the location of the module that allows water to get into the box. The blind spot light stays on constantly and no longer detects vehicle located in the blind spot of the vehicle. In every case, the cost of the repair was over $800 to replace the box.
- Sterling Heights, MI, USA
The contact owns a 2014 GMC Acadia. The contact stated while starting the vehicle the radio was inoperable and the air bag sensor would chime as if a passenger was seated in the passenger-??s seat and not using the seat belt. Additionally, the power locks were inoperable, and the yellow lights for the blind side detection system were illuminated and remained illuminated. The contact also stated that the heater and A/C functioned sporadically. Additionally, the vehicle was difficult to start and would require several attempts before starting. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
- Saint Joseph, MO, USA
Suv stalled and everything shut off and could not start ! It has happened twice and have had it in dealership and they cannot find the problem. Battery-??s has been replaced but I believe its electrical!
- Sealy , TX, USA
The contact owns a 2014 GMC Acadia. The contact stated while walking to the vehicle to start the vehicle, she became aware that the hatch back was up, and all the doors were unlocked. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 126,000.
- Seffner, FL, USA
The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undetermined speed, the fuel gauge was not registering the proper amount of fuel in the vehicle. The fuel warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the electrical system. The vehicle was not repaired. The vehicle was taken to another local dealer, Reliable Buick GMC (400 Automall Dr, Roseville, CA 95661) where it was diagnosed with an electrical and fuel system failure. The vehicle was not repaired. The manufacturer was contacted and referred her to NHTSA Hotline for assistance. The contact stated the failure was related to NHTSA Campaign Number: 14V223000 (Electrical System, Fuel System, Gasoline). The approximate failure mileage was 105,294.
- Vallejo, CA, USA
The contact owns a 2014 GMC Acadia. The contact stated that while his wife was driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The driver was able to restart the vehicle within 5 minutes and drove to her destination. The contact had experienced the failure twice. The contact took the vehicle to an independent mechanic and was informed that either the ignition switch or the fuse box was faulty. The mechanic stated that the fuse box was corroded. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V614000 (Electrical System) however, the VIN was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 131,000.
- Lincoln Park, MI, USA
First problem is the trunk door. About a week ago I was getting something out of my trunk and accidently hit the button and the door started to close so i tried to get away from it and somehow my arm got caught and there is absolutly NO sensor to stop the trunk from crushing my arm. Unforunately, i did have some injury to my arm from the trunk coming down and have pictures of the brusing on my arm. A sensor to stop the trunk from closing on a body part or anything for that matter needs to be better made or put in the vehicle. I took pictures of my arm days later because i was in to much pain to take them when it happened. It was not a fun injurying. Saturday night iced it, sunday had to have it elevated because it was so swollen, didnt take the picture until Wednesday when it finally had calmed down. There is bruising and swelling still on Wednesday. this happened July 9th Second problem i recently had an issue with my wiring i guess it was. Specifically it was reduced engine power message displayed and my engine stalled out on me. I was told that this is a common problem with Buick Enclaves, Chevrolet Traverses, and GMC Acadia's which is the car i have. Being that this is a common issue wouldnt this be something that would be concerned a RECALL? i dont know how recalls so im more curious about it. my car stalled out on me in the middle of traffic on July 16th
- Allentown, PA, USA
I was driving down the road 55 mph and my acadia stalled. Then stabiltrac and traction control turn off then it goes to half power. So then i have to pull over wait a few minutes and restart it. This happens everyday and im nervous to see even drive my truck and it is a safety risk as it could cause a accident. I also read on the internet that it has affected multiple years and models so im not sure why there is no recall
- Jackson, MI, USA
Vehicle went from running fine to stalled out instantly. Restarted ok and ran rough for a moment then perfectly fine again. Third time was in a busy intersection nearly causing an accident. Got it restarted and took it to service. The code reported is for the engine fuse box and the part was on backorder. That got me curious so I did a search and see this appears to be a recurring problem including a lawsuit that was dismissed for some reason this Spring. Clearly, this is a problem and a potentially very dangerous one. The more I read, the more I see this exact issue popping up across multiple GMC lines using the same configuration. This needs to be investigated before someone is involved in a major accident.
- Noblesville, IN, USA
- Milton , FL, USA