10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The left outer seat belt cable broke when I tried to fasten it. I took to my dealership to have them inspect it. The only thing they seem to be concerned about was having to pay for the repair. I had it repaired it is the law in pa to wear a seat belt. I also contacted gmc but they didn't seem too concerned. I have the part that broke a the repair order and pictures.
- Lucernemines, PA, USA
Hello, I have a problem with the seat belt covers (2) coming off on the drive side middle seats. The GMC dealer says that they are not concerned about the issue. But I have 2 toddlers and no seat belt covers. This vehicle only as 30,000 miles on it. I bought it with 21,000 certified. This should be a big concern with any vehicle purchase. Seat belts are supposed to be sturdy and solid this is supposed to save our life if needed. I'm lost I see other complaints on line but no kinda of action is being taking. We need someone to help out the consumers. I ask the dealer if it's because of the way the seats retract and I got possibly but no help. It seems like GMC is not concerned about people's safety.
- San Bernardino, CA, USA
Passenger front seat belt keeps locking without reason.. each time my passenger moves it shortens up and locks until you have to unhook and pull seat belt out to extend for comfort.
- Joplin, MO, USA
On October 8, 2015, our family was driving on I-85 near huntersville, nc. We were in our 2015 GMC Acadia, which we'd bought new in August. We were in steady, moving traffic. The cabin was quiet; I was driving, my wife was in the passenger seat, and our two children (ages 9 and 7) were in the second row captain's chairs. Both children were watching their ipads. Suddenly we heard what sounded like a pistol being fired inside the cabin, followed instantly by our 7 yr old son ('son') screaming and yelling, 'it hurts, it hurts.' My wife and I both turned around and saw son clutching his lower back. I negotiated the car to the shoulder and saw that the entire housing/casing of his seatbelt buckle had spontaneously exploded. The buckle wouldn't unlatch, but my wife got him out of the seat and examined him. He had a puncture/gash in his lower back, where some of the shrapnel had hit him. We found both plastic and metal shards in the car. To give you an idea of the force the explosion caused, there was also a 2-4 inch hole in the interior door's paneling. Online research suggests that a pretensioner may have malfunctioned; a GMC service manager stated that the second-row captain chair should not have a pretensioner.
- Charlotte, NC, USA
- China Grove , NC, USA