10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,197 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
'steering assist reduced drive with care' warning light shows up at least once a month. The air conditioner and temperature gauge do not work when this is on. We had it checked and there was zero freon in it. Had that refilled totaling over $400 because it's a special kind that takes the 1234 hook up. Steering assist reduced drive with care warning light came on again like it does every month. Husband popped the hood to take a look and it appears freon has spewed while steering assist light is on, explaining why it was empty when we took it to be checked. The check engine light is also on now too. When powering vehicle off, a message on the screen says 'climate control not available when vehicle is powered off'. additionally we get a 'shift to park' message when we power off the vehicle. Ready to seek legal action
- Calera, AL, USA
Car will not recognize that the car is in park and will not shut off.
- Abilene, TX, USA
The vehicle does not recognize when it is in park. Sporadically vehicle will not go into park and thus can't leave vehicle. Safety concern! I understand this is a known issue.
- Georgetown, KY, USA
The vehicle, when parked, shows a warning that states"action required:shift to park" and the vehicle will not turn off. This has led to the vehicle dying in parking lots, at home, once when on vacation. The shift lever is in park, the dashboard shows that it is in park, and when the engine off button is pressed the vehicle will not turn off and asks the driver to shift the car to park, where it already is. This has been a hazard to our family and our families health as the vehicle will then die eventually because the battery runs out. It is apparent that there is a severe malfunction in the electrical/gearbox/computer system not recognizing where the shifter is at the moment. I would like to add a photo but if I were to turn the car on to take the photo the car likely will not turn off, and then die once again. This has been ongoing for approximately a month to 6 weeks. I will put the date below as approximately July 4th 2020.
- Sacramento, CA, USA
Although in park, the dash alerts the following message : 'shift to park' this alert does not allow the vehicle to be shut off fully as the radio still plays, lights remain in and the dash remains lit. Have tried to restart and shift into different gears then return to park as well as engage the emergency break. Nothing works to fix this.
- Lake Park, GA, USA
Purchased my 2017 Acadia(used) on October 2, 3019. Two days after taking delivery a message appeared saying "shift to park" while I was parked and vehicle was in park. Could not turn engine off. Left engine running while I exited the car. Eventually engine turned off. Took vehicle in to dealer. They said they repaired for which I paid. Now it's happening again.
- Olympia, WA, USA
Shift to park message. Car will not shut off even when in park. It says it needs to shift to park, even when it is in park.
- Buda, TX, USA
When the vehicle is put in park and attempted to shutoff, is message appears on dash that says "shift to park". this problem was reported to the dealer the 1st time it happened on June 11., 2018. The dealership replaced the shifter. On July 31, 2020 again the shift to park message appeared. The dealership again replaced the shifter, (that shorted out) and this time installed a wiring harness that had a resister installed in the harness to prevent damaged to the shifter assembly from the over current that goes to the shifter. The service advisor said they have had numerous vehicles with this problem and the com[any should do a recall. How long before it does it again and a another $631.36 repair bill.
- Ocala, FL, USA
1. the battery totally dies after sitting for 3 days. 2. sometimes a warning message appears "shift into park" when the shifting handle is in park and sometimes prevents turning the engine off. Sometimes after trying several times it stops the engine but dash lights remain on. Dealership says this is a common problem and they do not have a definative solution.
- Bradenton, FL, USA
Shift to park error message while depressing brake and shifting vehicle to park position not moving in stationary position and turning off vehicle error message occurs will not allow vehicle to turn off fully nor recognize vehicle is in park.
- Boonville, NY, USA
Vehicle will not shift into park so you can turn off vehicle and exit car. Cannot secure vehicle. What is is going to take to get this problem recalled" surely someone will not have to die because a vehicle will not shift into park" there is a class action lawsuit filed against GMC for this issue. Please do the right thing and have them recall this problem.
- Rome, GA, USA
Vehicle will not shift into park, even though the car is not moving. Cannot turn vehicle off while this message is being displayed. Cannot lock/secure vehicle while this message is displayed.
- Rome, GA, USA
My 2017 GMC Acadia is experiencing the same issue as described in N172097060 - special coverage side blind zone alert module water intrusion my VIN is apparently not included in the covered vehicles even though it is the same safety issue in the same part in the same make, model and year range of the bulletin. It is also my understanding that this issue can cause additional safety issues with the vehicle that are potentially very serious.. I have taken the vehicle to my local dealer who verified it is the same corrosion issue due to a faulty design.
- Cedar Rapids, IA, USA
The contact owns a 2017 GMC Acadia. The contact stated that upon placing the gear shifter into the park position, the shift to park warning message illuminated on the instrument panel. After turning off the vehicle, an audible chime was heard inside of the vehicle. The vehicle was not taken to be diagnosed nor repaired. The contact spoke with a representative at karl Chevrolet of stuart (324 sw 8th St, stuart, ia 50250) where she was informed that there was a service bulletin issued for the failure however, there was currently no fix for the vehicle. The manufacturer was not notified of the failure. The failure mileage was 30,000. Consumer stated harness was replaced.
- Stuart, IA, USA
Starting about a month ago when I put my car in park and then turn my vehicle off a 'shift to park' warning comes on and the car will not turn off. The car is in park and I have to shift to a different gear and back to park trying to get it to register it is in park. Sometimes it takes multiple times of trying this before it will recognize it. My vehicle is past the 36,000 miles with about 42,000 miles.
- Port St Lucie, FL, USA
Beginning in may, 2020, my Acadia started saying "shift to park" when I would try to shut it off, although it is in park. It has increasingly gotten worse and it now happens every day. This morning. I had to restart the car, move backwards, forwards, shut off car and repeat 7 times before it finally let me shut the car off without the warning.
- Eau Claire, WI, USA
When car is in park and the button to turn off the vehicle is pressed a action required shift to park message is displayed and the vehicle will not turn off. The vehicle does not recognize it is in park and will not shut off.
- Galena, OH, USA
I receive a 'shift to park' warning message when my vehicle is clearly in the park position and it prevents my car from being able to completely turn off. I have have had this same issue supposedly repaired at the GMC dealership on two separate occasions and it is now giving me the same error. I am now no longer able to open my garage door from my vehicle, I have had several instances in which the vehicle does not recognize either one of my key fobs.
- Rossford, OH, USA
My Acadia will not turn off when placed in park. There is a sensor on the transmission that tells the vehicle that it is in park and allow it to turn off. I had this repaired once under warranty, now it has happened for the second time. It is an obvious issue that warrants a recall. If the vehicle happens to turn the engine off, with this warning, the electronics stay on and drain your battery unless you start the vehicle and then shift from park to other gears and back to park several times before the engine and electronics will shut off. Dealership told me when we took it the first time that they had several of these replaced already.
- Sylacauga, AL, USA
- Princeton, NJ, USA