10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,392 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Horn is almost impossible use especially in an emergency situation. Very hard to activate and takes 2 hands to get it to work. Dealer claims no fix but multiple complaints. This is ongoing since vehicle was purchased in July 2017
- Wilson, NY, USA
The contact owns a 2017 GMC Acadia denali. While driving at an unknown speed, the horn failed to sound. The vehicle was taken to a dealer where it was diagnosed that the horn was poorly designed. The vehicle was not repaired. The manufacturer stated that the vehicle was functioning as designed. The approximate failure mileage was 400.
- Wild Rose, WI, USA
The contact owns a 2017 GMC Acadia. The contact stated that the horn took excessive force in order to operate. As a result, the vehicle was involved in an side impact collision because the driver could not alert the other driver of their presence. A police report was not filed. The vehicle was taken to the collision center where it was repaired. The contact was also informed by the dealer that this failure was common among this particular model vehicle. The manufacturer was notified of the failure. The manufacturer stated that the vehicle was designed with that particular failure. There were no injuries. The failure mileage was approximately 600.
- Sherman Oaks, CA, USA
The contact owns a 2017 GMC Acadia. The contact stated that the horn worked intermittently. The contact stated that extra pressure was needed to depress the horn in order for it to sound. The contact was concerned about the safety of the vehicle due to the failure. The dealer diagnosed that the vehicle operated as intended. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 633.
- Sherman Oaks, CA, USA
The contact owns a 2017 GMC Acadia. The contact stated that while driving, the horn failed to activate when depressed. The vehicle was taken to the dealer where the steering wheel assembly was replaced but failure continued to occur. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 700......updated 03/08/17
- Milford, MI, USA
The contact owns a 2017 GMC Acadia. The contact stated that the horn did not function unless an abnormal force was exerted. The vehicle was taken to two dealers where it was confirmed that it took an excessive amount of force to get the horn to work. There was no remedy for the repair. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 1,800.
- Lake Orion, MI, USA
The contact owns a 2017 GMC Acadia. The contact stated that it took a tremendous amount of force to engage the horn. The vehicle was taken to a dealer where it was diagnosed that the design of the horn was normal, and no failure or repair was needed. The manufacturer was not notified of the failure. The failure mileage was 700.
- Elmhurst, IL, USA
- Needham, IN, USA