10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
3,333 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #27

Feb 212023

Acadia

  • miles
I have the shift to park error where my car is not recognizing that it is in park and will not shut off. I have been held hostage inside my car, late for work, etc because my car will not shut off because it is not registering that it-??s in park. Also, my breaks are unbareably loud with whatever switch they made to the -??new-?? brake material.

- Lanadale, PA, USA

problem #26

Feb 052023

Acadia

  • miles
Get the message "shift to park" The car is parked but it is not recognizing that it is in fact parked. It makes it impossible to exit the vehicle and turn it off. To get the message disappear and exit the car the gear has to be wiggled. I checked this online and previous GMC vehicles were recalled because of this. And it has a possibility of hurting the transmission as well. This happens quite often. So there no exact date.

- Kingwood, TX, USA

problem #25

Feb 012023

Acadia

  • miles
I'm not sure what this is but I'm not reporting damage I'm reporting the factory model. This vehicle seating is not appropriate for the body size of the front of the vehicle. I've had two other acadias and I didn't have this type of issue. The side of the vehicle where the mirror is located is so large is can cover the view of two cars. And even adjusting the seat doesn't help. You literally have to lean up to loom out the front windshield to make sure you are in the correct place. It's a safety hazard and whoever manufactured this particular car did not do so well

- Buckeye, AZ, USA

problem #24

Jan 282023

Acadia

  • miles
Steering Assist reduced drive with care" displayed on screen when I was driving. The temp gauge stayed on C, Heat works fine, Happened for a few days.

- Blackstone, MA, USA

problem #23

Jan 022023

Acadia

  • miles
A week ago my car started having an alert on the dash saying -??shift to park-?? when I was already presumed to be in parked. I was worried because the car wouldn-??t turn off and stayed on dinging. I couldn-??t leave my car because it was on (possibly having battery die or doors won-??t lock, etc.) I researched it and it showed many GMC Acadias have done this and previous models has recalls. As a result, the vehicle could roll away once you get out of it, putting you and the people around in great danger. Also, you may not be able to restart the vehicle once the 'Shift to Park' message is displayed, making it a terrible inconvenience especially when you're in a hurry. I took my car in to be serviced and they said it was that I needed a -??new shifter assembly-?? so $670 later and after reading that this is what mechanics first step is, but essentially may not even fix the problem kind of terrifies me. A recent recall report says that GM does not currently have a fix for the Shift to Park issue just yet, however, it does have fixes for "Shift to Park" messages that can appear in affected Acadia vehicles that are already in PARK On October 3, 2018, GM released a TSB entitled "Message Displaying Shift to Park When in Park" which instructed technicians to correct the defect by replacing the transmission control shift assembly. While there are some fixes for "Shift to Park" messages, GM still has no fix for the actual Shift to Park issue. What do we do" Pay a large fee for a possible half fixed issue"

- Columbia Falls , MT, USA

problem #22

Dec 202022

Acadia

  • miles
Every time I go to turn off the engine it say shift to park and then I have to restart the truck and keep putting the shifter into park a couple of times for it to not happen.

- Haddon Township, NJ, USA

problem #21

Jan 062023

Acadia

  • miles
I am getting a warning message to -??shift to park-?? when I am already in park. I have to shift back and forth for the message to go away and am not confident if the suv is in gear or not. This apparently is happening with many GMC Acadias.

- Columbus , OH, USA

problem #20

Dec 302022

Acadia

  • miles
While driving the all the the service lights came on on the dashboard and the system as well as the stabilitrak notification. The car begin to not want accelerate and I had to put on the hazard lights on a drive very slow home. Upon arrival home the car would not start but would not power off either and the a "Shift to Park" warning message is displayed.

- Warren, MI, USA

problem #19

Nov 072022

Acadia

  • miles
Vehicle will have a message on the dash that says -??drive with care steering assist is reduced-??, the fans will come on and stay on, and the temperature hand will quit working along with air conditioner. It has not been inspected, I am not sure if the steering assist being reduced could cause any harm to myself or others.

- Vienna , GA, USA

problem #18

Sep 122022

Acadia

  • miles
Car wont shut off..displays shift to park. Had to turn car off a handful of times before i got it to turn off.

- Niagara Falls, NY, USA

problem #17

Feb 022022

Acadia

  • miles
I-??m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren-??t working all of a sudden when it happened

- Webster, TX, USA

problem #16

Oct 082021

Acadia

  • miles
Shift to park message appears post vehicle being in park! Vehicle has been inspected per Jeff Schmidt auto group (formerly Valentine Buick GMC, Inc! I was told shifter needs replaced as well as harness! Very disappointed do to the fact I brought this vehicle in 2019 off the showroom floor and 3 yrs later there-??s a problem with my shift gear with 36k miles on vehicle..

- Englewood , OH, USA

problem #15

Oct 112021

Acadia

  • miles
When I put my 2019 GMC Acadia in Park shut the car off get a message to put the car in park. The radio does not go off, not able to lock doors. Displays that message. Have to keep putting it out of the park and after 5 or 10 minutes message finally goes off and it will let me lock doors. These last couple days it had done it every time I drive

- Lancaster, OH, USA

problem #14

Aug 112021

Acadia

  • miles
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.

- Columbus, OH, USA

problem #13

Sep 082021

Acadia

  • miles
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!

- Gahanna, OH, USA

problem #12

Jun 282021

Acadia

  • miles
We are experiencing the "SHIFT TO PARK" issue on our 2019 GMC Acadia at 44,000 miles. We have been told we need to pay $200 for the fix PLUS more than $200 for the battery which has undoubtedly been impacted by the first issue. Needless to say, we are not happy that we'll be charged for a known GMC issue and we are aware there are class action suits around this issue in various states. We have been loyal GMC owners, but we are now concerned about the safety issues this presents our family. Ironically, we are searching for a new truck at this time and this recent hardship will impact our brand choice now as well as in the future. Please let us know how this issue might be rectified.

- Chatham, IL, USA

problem #11

Mar 312021

Acadia

  • 32,500 miles
After placing my car in park, and trying to cut off the engine, it alerts me to "shift to park"... I will have to restart my engine, put it in neutral and then back to park, and try again to shut off the car. Sometimes it works on the second attempt, but usually takes 3-4 times of cutting engine off and on, shifting from park to drive to park again. If you attempt to exit the vehicle, the horn will start to honk, and alarm goes off. The car is clearly in park, the shifter can not move forward any further, and the indicator says its in "park" it is only after you press the start/stop button that the alarm indicates it needs to be "shifted into park"

- Birmingham, AL, USA

problem #10

Nov 142020

Acadia

  • 37,000 miles
I get an error message 'shift to park' when in park I am trying to turn off the engine. Then it dings, won't lock, etc.

- Choctaw, OK, USA

problem #9

Oct 142020

Acadia 4-cyl

  • 10,767 miles
First time back in June 10th, 2020, I took it in because of "remote not detected" they could not duplicate the problem, few hours later, same day after I picked the car up it went haywire while parked. It threw itself into theft mode, would not let us manually lock the car, electrical was still on but engine was shut off, alarm, windshield wipers, and lights was going off while I had it towed to the dealership. This time they've told me, the A/C condensation fried the cpu module because the only thing keeping water out of the cpu was a tray. September 9th, 2020 I take it back into the dealership because again the car kept reading "no remote detected". they claimed it was my "dash cam" that caused the issue. October 14th, 2020 the car again went haywire while in motion. This time it threw itself into theft mode, alarm went off, wipers, was reading low fuel (full tank) steering assist turned on and off, brakes started locking mid busy street, steering wheel tightened also. I barely could turn it into a neighborhood street to get off the road. I had the vehicle towed back to the dealership again, through my triple a plan for the second time because I was "out of the area" that they could send a tow truck to. They tell me again condensation got into the cpu and wasn't even sure if it'll happen again if I continue to run the A/C. I picked the car up the next week and on October 25th, 2020 the car again would not read the keys. Every incident but October 25th, 2020 incident, I have let a supervisor from GM know of the situation, his name is [xxx] ext. I have recorded even phone records of every incident that's occurred. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Houston, TX, USA

problem #8

Oct 172020

Acadia

  • 11,246 miles
After jump starting car because of dead battery decided to drive to dealer 1-2 miles awa.Y. my wife followed me in car. While driving during the 1-2 mile trip the stearing would lock up (quit working) and the breaks as well.this lasted several seconds and resulted in total lack of control at 35-45 mph on a city street. The alternator was working providing electricity to the cars systems. As batteries frequently fail I believe this is a clear and present danger to the occupant and other vehicals on the road.this occurred on Sunday October 17, 2020

- Tempe, AZ, USA

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