10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
3,333 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #7

Dec 202019

Acadia

  • 19,000 miles
I have had fading on the plastic around the wheel well, the heat will change to cool air while driving without anyone changing it. The A/C will go full blast on it's own and then all of a sudden change the fan speed without anyone touching it. The dealer has told me it will adjust itself by 10 degrees, never heard anything like this before. The fading part they just painted over it and that was the fix. There are lines in it now and they did not paint the entire piece so it does not look right. This car is parked inside when home, this should not happen. I have had this car in the shop way too much since I bought it with dents happening on parts all over. I drive to work and back mostly. 2 dents have happened in the dealer lot when they had it outside waiting on repairs. Would not buy it again.

- Eldon, MO, USA

problem #6

May 272020

Acadia 4-cyl

  • 26,000 miles
I have experienced issues with the shifter of the vehicle twice now and it has resulted in replacing the shifter at least once. 6 months later and after an initial replacement the shifter has gone out again. The shifter refuses to move out of the park function. Prior to the shifter going out the car would say shift to park even though the car was already placed in park. I believe the issue to be an electrical problem. The middle seat belt in the second row of the vehicle has also stopped working.

- Vallejo, CA, USA

problem #5

May 162018

Acadia

  • 0 miles
Shift to park. My vehicle tells me shifter is not in park when it is. I was informed there was a recall. This is my going to be the third time they fix it. This vehicle carries my kids to school and work on a daily basis, I don't feel very safe driving my family in this vehicle.

- Edinburg, TX, USA

problem #4

Feb 102020

Acadia

  • 5,500 miles
Car automatically shuts off when driving multiple occurrences of this happening

- Kansas City, MO, USA

problem #3

Jan 062020

Acadia

  • 0 miles
I turned the car off and it displays a message 'shift to park, ' even though the car is in park. It doesn't allow the car to shut off completely. The engine turns off, but the electrical stays on. When we try to drive it, it is slow to accelerate and the rpms shoot to 4 and don't go down unless breaking. Finally the car will not accelerate past 55mph and the rpms stay at 4, with the engine being very noisy. This left us stranded an hour from our house because the vehicle is not safe to drive. Fortunately this occurred in a parking lot. We drove a few miles to try to get to our dealership, but did not feel safe driving.

- Kingsville, TX, USA

problem #2

Nov 012019

Acadia

  • 13,000 miles
Shift to park is happening on the 2019. When in park, its not being sensed. Keeps saying shift to park. Took vehicle in they said 1/2 a day on 11/22. Turns out they need longer for part. They gave loaner, today is 12/4/19, still don't have car back yet. Also, back windshield wiper making a clicking sound.

- Winter Garden, FL, USA

problem #1

Mar 142019

Acadia

  • 1,660 miles
My mother has become trapped two times due to the locks on the vehicle not working. The issue only happens when it rains. I took the vehicle to the dealership and they said they replaced some kind mechanism and that everything was good to go. It rained again yesterday and my mother was trapped in the vehicle again. This happens anytime you try to engage the locks, I.e. in park, putting it in park, putting it in drive, using onstar to lock or unlock, using the GMC app to lock or unlock, using either key fob to lock or unlock, trying to lock or unlock it manually.

- New Albany, IN, USA