9.3
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,437 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 GMC Acadia. The contact stated while stopped at a stop light and depressing the brake pedal, the engine revved up with the RPM-€™s increasing up to 15,000. No warning lights were illuminated. The contact stated that the vehicle jerked and vibrated as the transmission did a hard shift. The vehicle was taken to the dealer who took the vehicle on a 24-minute test drive and no failure was found. The vehicle was taken to the dealer several times and no failure was able to be determined. The failure occurred several times. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 249.
- South Bend, IN, USA
Wife was driving southbound on US287 between vernon, tx and wichita falls, tx in a 75mph speed zone. Vehicle abruptly and for no apparent reason slowed as if the brakes had been applied with sufficient force to cause her to bend forward at the waist. Subsequently, the vehicle speed became erratic and she slowed to 25 while moving onto the shoulder. Could easily have caused a fatal accident had traffic not been unusually light. I am enclosing GM service bulletin issued in July of 2020 (I found it posted on the NHTSA web site) regarding the transmission used in this car. A safety recall should be immediately issued.GM NHTSA should have required GM to notify buyers of this condition prior to purchase when the inherent potential defect first became apparent. We bought the vehicle new in question on 2 Feb 21 and it had been driven just 4,063 miles at time of incident.
- Lucas, TX, USA
- Punta Gorda, FL, USA