10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,204 miles

About These NHTSA Complaints:

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problem #36

Oct 152020

Canyon

  • 90,000 miles
Several times over past month and time since I have owned the vehicle. The power steering module will go out during driving. When this happens power steering is lost and I receive warning chime and am not able to steer properly. I am very concerned this could cause a crash. GM is offering no help because my vehicle VIN does not show up under the recall.

- Knoxville, TN, USA

problem #35

Oct 082020

Canyon

  • 54,500 miles
Power steering and stabilitrak intermittently go out. Has happened while driving straight and also while turning. Luckily there was no traffic nearby while turning. It does so without warning and will reset after turning vehicle off (sometimes takes more than one try). I understand there is a recall for the same problem, but only on vehicles built between certain dates. Unfortunately my vehicle falls outside the recall parameters. This is a serious safety issue that GMC needs to address

- Lancaster, OH, USA

problem #34

Aug 082020

Canyon

  • 33,000 miles
Driving down the road at 50 mph and, without warning, the power steering failed. After the failure, warnings appeared telling me to have power steering and stabilitrak serviced.there was no warning, no prior issues. This could have been extremely dangerous had is happened in the sharp curve or turn as the only easy way to steer this truck without power steering is going straight. I was able to safely get the truck home, but it was difficult to maneuver. Took truck to the GM dealer and they report that the "steering gearbox lost communication with the power steering module. A failed steering assembly." After researching and finding that this is a known and common issue with the 2015 Canyon and Colorado, I was told my vehicle is not part of a steering recall and that it will be $2,300 to fix it. The vehicle only has 33,000 miles on it and is well kept. To me, this is a manufacturer quality issue and should be addressed as a GM safety failure and recall. Gms failure to expand the recall around the steering issues in these vehicles is going to result in a major tragedy. And many people seem to be paying a lot of money to fix a known issue and failure on the part of the manufacturer.

- Whitestown, IN, USA

problem #33

Jul 012020

Canyon 6-cyl

  • 42,000 miles
While driving at any speed the service power steering drive with care warning comes on and I immediately lose control of steering assist pulling the steering from my hands. Seconds later a service stabilitrak warning comes on. I can pull over and turn the truck off and the power steering returns when started. It can continue working for a few minutes or a few days there's no pattern to its malfunction. The recall date is January 6 2015 to March 19 2015 and my truck was manufactured in April 2015 so my truck doesn't come up in the recall. But I feel they not only made a mistake in the manufacturing causing the recall but they made a mistake in the recall window and it should be extended beyond March 19th. I have taken my truck to a dealer and they have diagnosed the problem as intermittent steering gear failure and are charging me $2339 to fix what I believe should be part of gms recall. I have attached photos of the dash warnings and the speed that it happened. This malfunction is extremely dangerous when it happens in a turn.

- Orange, CA, USA

problem #32

Jun 062020

Canyon 6-cyl

  • 26,050 miles
After approx 15 minutes of driving, loss of power steering occurs and vehicle returns a power steering and stabilitrak error message. This has occurred multiple times, both while driving at different speeds and also while stopped. Vehicle has only 26,000 miles.

- Burgettstown, PA, USA

problem #31

Apr 252020

Canyon 6-cyl

  • 56,665 miles
Loss of power steering. Stabilitrak lights comes on along with traction control. Has happened at multiple speeds.

- Tazewell, TN, USA

problem #30

May 082020

Canyon 6-cyl

  • 80,000 miles
Power steering goes out while driving occasionally and randomly. Impossible for me to make tight turns in this situation. Happened several times randomly at different speeds, different weather patterns.

- N Billerica, MA, USA

problem #29

Apr 212020

Canyon

  • 67,000 miles
My power steering/stabilitrak will randomly "fail" I will be driving along at normal speeds and an alert message will pop-up on my dash that says "power steering failure" and "stabilitrak error" and my vehicle instantly looses all power steering. My truck is currently at the GMC dealership and I have started a claim with General Motors. The entire repair is going to cost $2,330 and GM is saying they will only cover $350 of the repair, and I will be responsible for covering the remaining $1,980. I have seen online where a lot of these trucks are having this problem, I think GM needs to do something about this.

- Chapin, SC, USA

problem #28

Apr 022020

Canyon

  • 94,400 miles
While driving across parking lot at 8 mph, vehicle lost power steering control without warning. Engine and other electronics continued to operate, however vehicle power steering and traction control warning lights were illuminated. I stopped vehicle, turned off ignition, and restarted, power steering and traction control lights went off and vehicle returned to normal operation. This also occurred about 2 weeks ago, in heavy traffic when I was going about 10mph, all power steering assist suddenly disappeared, again upon shut down and restart, all returned to normal. I initially thought the engine died. Vehicle has 94K miles.

- Houston, TX, USA

problem #27

Mar 252020

Canyon

  • 106,000 miles
My power steering stopped working while driving around a curve at approximately 35 mph. Fortunately, I was able to maneuver the vehicle to the side of the road and stop by applying significant physical force to the steering wheel. The instrument panel displayed two warnings. The first indicated the power steering system required service and the second indicated the traction control system required service. I then turned the ignition off and then restarted the vehicle. The power steering and traction control warnings were no longer present and the power steering was again functional. I then contacted the dealer and arranged for them to diagnose the problems the following morning. Their service record indicated a code C0545 (steering torque sensor corrupt) had been logged. They cleared the error code and indicated they could not find anything else wrong. The service record also stated that "if the issue reoccurs, advised on steering gear $1800". I picked up the vehicle that afternoon and once again experienced the same issue at approximately 65 mph while on the way home. As before, I pulled off to the side of road, turned off the ignition, restarted the vehicle and drove the rest of the way home without further incident.

- Knoxville, TN, USA

problem #26

Jan 312020

Canyon

  • 102,421 miles
While driving vehicle on Jan 31, 2020 the power steering and stability control shut off while traveling at 70mph. This was extremely dangerous. This is the second time in less than two weeks. I understand gnc did a recall for this problem but did not cover my vehicle

- White Haven, PA, USA

problem #25

Jan 142020

Canyon

  • 102,000 miles
While driving on the highway at 65 mph the power steering and stability control went out. This resulted in significantly reduced steering and reduction in control of the vehicle. I was passing a tractor trailer at the time in a slight turn in the road. I came within inches of hitting the tractor trailer and significantly injuring myself, my child and damaging the vehicle. I was able to eventually pull off the road and restart the vehicle. The problem corrected itself after restart. I understand this is a known issue with the 2015 GMC Canyon and GMC only decided to recall some of the vehicles. Why would the NHTSA allow this serious safety issue to go uncorrected?

- White Haven, PA, USA

problem #24

Nov 012019

Canyon

  • 75,000 miles
While driving some times on the highway and sometimes when driving slow in the city I lost power steering assist and had to shift to neutral and turn engine off and restart engine again to have power steering working again. Have been happening intermittently.

- Alexandria, VA, USA

problem #23

Nov 272019

Canyon

  • 48,000 miles
Hi. this is my second formal complaint regarding intermittent loss of power steering, traction control, and stability control on my 2015 GMC Canyon. There have been recurring temporary losses of the aforementioned vehicle capabilities while the vehicle is in motion, leading to severely degraded vehicle performance, handling, and traction. In every case, warnings lights have displayed immediately before the loss of control. These lights have also 'turned-off' or reset when the vehicle was restarted. I have repeatedly brought my truck into authorized GMC service appointments soon after the warning lights and performance failures, or in one instance as the warning light was actively illuminated. Each time, the service department was not able to recreate the issue or pull any relevant service codes related to the problem. Needless to say, I do not believe the root cause issue has been adjudicated and I think this represents a clear and present danger to drivers of the 2015 GMC Canyon such as myself. While my truck was not part of the past recall, this seems strongly related to the prior steering gear connector recall.

- Cabin John, MD, USA

problem #22

Oct 302019

Canyon

  • 80,000 miles
This is the second time in 5 months that my steering went out on my 2015 GMC Canyon. The first time the dealership said it was an electronic harness issue even though there has been multiple reports of steering issues. This is very scary when this happens and needs to be recalled as soon as possible. I was driving and then all of a sudden steering shuts off and the stability light comes on.

- Rock Hill, SC, USA

problem #21

Oct 232019

Canyon

  • 61,500 miles
Two times in two days. Loss of complete steering. My son driving straight 45mph on paved road. Message on dash board read 'loss of power steering control' and the traction control and stabilitrak lights also came on. Could not even turn the steering wheel. Came to a stop asap. Shut off truck and restarted and was normal again. Very scary!! second time he was driving down the interstate at about 73mph and same thing happened with other vehicles near. Couldn't steer. Was able to keep to the right and get onto the shoulder and stop. Very very very scary!!!!!! shut truck off and turned again and everything worked again. Truck is parked and won't drive now. Dealer said this truck is not part of the recall even though it has the same exact problems. Very much a safety issue and could have died. GM must fix this horrific safety problem!!!!!!

- Neosho, MO, USA

problem #20

Sep 072019

Canyon

  • 52,000 miles
"takata recall" while driving at various speeds, stabilization warning code comes on and I lose power steering. Another message says power steering service required. When I stop and restart truck everything is reset and works fine. This has happened 4 times in the past 5 days. Last time this occurred it did not reset when I stopped and restarted the truck. Drove home with no power steering.

- Kennesaw, GA, USA

problem #19

Sep 042019

Canyon

  • 78,000 miles
Randomly when driving (in motion on a city street), the power steering has stopped working. At the same time, the display shows a power steering service required message as well as a stabilitrak service required message. Most of the time, the truck resets when it is shut off and turned back on and the messages go away and the systems function properly again. Until they randomly fail again. Over the last 2 weeks, this scenario has happened at least 6 to 8 times.

- Traverse City, MI, USA

problem #18

Aug 202019

Canyon

  • miles
The power steering goes out while driving power steering and stabiltrac lights come on this has happened twice on the highway. If you stop and restart engine steering works. This is dangerous loss of power assist steering

- Franklin Lakes, NJ, USA

problem #17

Jul 182019

Canyon

  • 80,000 miles
There was a recall previously 15595 according to GM. While driving power steering and stabilitrak goes out making it very hard to steer and dangerous, especially if you are going around a turn. Fortunately I was able to pull over each time and reset the car. Once you start it, no problem. It goes back to normal. However this has happened half a dozen times during the dead of winter and happened once a few days ago when we had record heat. As I mentioned no problem driving typically, which makes me believe the issue is not with the power steering but with a faulty connection. I took the vehicle into the shop on March 16, 2019. They said the recall item was already fixed previously. The diagnosed that the steering gear and rack needs to be replaced. I have read online similar situations with other owners. I believe this is very dangerous and GMC needs to repair this. This was something I found online describing the issue in more detail: "in the affected vehicles, the torque-sensor harness connector was damaged duringfunctional testing at the supplier. A 'stuck' pin on the steering gear supplier's testdevice caused permanent deformation to the contact springs in the torque-sensorharness connector, which affected the electrical connection in the steering gearconnector." The consumer stated wants to be reimburse for repairs.

- Columbia, MO, USA

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