The contact owns a 2015 GMC Canyon. The contact stated that she could not remove the key from the ignition. The vehicle was taken to jim causley Buick GMC (38111 S gratiot ave, clinton twp, mi 48036, (866) 774-0267). The dealer stated that since the warranty was expired, the contact would have to pay for the repair. The vehicle was repaired, but the failure recurred. The failure was repaired by an independent mechanic. The cause of the failure was not disclosed. The manufacturer denied the contact's request for reimbursement since there was no recall on the vehicle. The failure mileage was 26,000. Updated 11/29/18

- Macomb, MI, USA

Would randomly experience loss of electrical power steering assist. Loss of assist would happen at all times, while stationary, while driving straight, while turning, at hi low or no speeds. Needed to park vehicle and turn off and restart vehicle to restore power steering assist. Operator would be prompted with a "loss of power steering, drive with care" warning. Scanning with obdii tool showed the loss of steering assist was always tied to U0420 dtc. Errors were occurring in August so temps were between 70 and 100 degrees F. error is behaving exactly like a loose electrical connection, probably to the power steering torque sensor. Vehicle was taken to dealership and appeared to be exhibiting the exact same symptoms as NHTSA recall 16V054000. Tried to get GM to honor this repair however they claimed my vehicle is not in the affected 2015 model year date range. Dealer performed the same repair defined by the recall and have not had any power steering loss for last 3 weeks since receiving vehicle back from dealer. If the error was not fixed I would have expected it to continue happening at the same frequency as before (2-5 times per day)

- Des Moines, IA, USA

Fall of 2015 the heater and defrost system went out. Only cold air coming through. Entire dash board had to be removed. Vehicle in shop for over 1 week 349 days later in fall 2016 same problem. GM dealer states that the internal lever that closes the heater door broke. This occurs when vehicle is moving or stopped. Repair bill over $1,000. Vehicle still on warranty for 1,500 miles. Concern about long range reliability. One time problem but 2 times in less than a year. Windows fog up and can not see to drive.

- Coppell, TX, USA

While driving all the dash board information, lights, information went dark, four times since I purchased this truck new, Feb. 2015. I have taken it to the dealership many times, one time when the problem was present, Sept.30 2016 the employees at the service desk came out of the office and looked at the dash board and saw that it was dark, no display at all,3rd time, they would not take the truck into the shop as I did not have an appointment at that time, they set up an appointment four three days later, when I took the truck in for repair, the desk clerk went out side and talked to an employee, came back in and told me they would not look at the truck now that the problem was not present.I was strumpet.I complained to the service manager later that week and he set up a time to check the problem, would give me a loner car for maybe eight to ten days.confirmed by the owners son, who works at the dealership. I took the truck into the dealership on Oct.12 2016, the service manager asked for the keys and said get in. We went 3 miles out and back to the shop. He said there is nothing wrong we can not hook it to the machine. On Oct.4 2016 while in another city the time on the dash had gone wrong, so I drove it to the dealership, same owner and showed him, no response to fix the problem. Started for home half way home the dash went dark, I have a video of the dash off while driving home and the video shows the dash coming back on sent email with video to owner of dealership and to glenn G M C rep, next day the owner said bring the truck in and I will drive it for a few days to check it. It has been 5 days with no call from the owner of the dealership. I want to turn this truck in as a lemon and get a new one that does not have a problem. I need a working truck to travel 140 miles one for dr> appointment 10 28 2016.

- Brookings, OR, USA

The contact owns a 2015 GMC Canyon. While driving various speeds, the instrument panel lights turned off intermittently. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 7,500. The VIN was not available.

- Brookings, OR, USA

The contact owns a 2015 GMC Canyon. While driving 40 mph, the power steering failed, the warning light illuminated, and a "vehicle servicing and drive carefully" chime was heard. The vehicle was very difficult to steer and turn. Without power steering assist the contact parked the vehicle and, after a few hours, restarted and drove the vehicle without issues. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 5,000....updated 02/08/16 the consumer stated the vehicle was repaired. The power steering assembly was replaced and the power steering control module was reprogrammed.

- Tucson, AZ, USA

My 2015 GMC Canyon sle pickup has a backup camera dimming problem. When backing out of my garage on a sunny day, the large display of what the camera sees behind the vehicle is bright and it is easy to see any objects located in the backup path until the vehicle reaches the location where the sun light falls on the dash. At that point the display dims to the extent where it is difficult to see any objects in the display. The dim display lasts for about 15 seconds when it instantly returns to full brightness as was visible in the garage. If one puts on sunglasses in the garage, in anticipation of sunlight outside, then the display dimming appears so severe as to not be able to see any objects in the display, until the display brightens after about 15 seconds. The word "objects" here means anything reasonably discernible on a typical driveway or roadway surface including children. The problem may be related to the light sensor on the dash used to automatically turn on lights in darkness, because when backing out of my garage at dusk the vehicle headlights are on and the backup camera display does not dim. Two videos showing the above problems at daylight and dusk are about 30 to 35 mb each and too large to upload here. The problem continues today.

- Loveland, CO, USA

I purchased this truck 3 months ago and it had around 9000 miles on it at the time of the incident. I was driving at around 25 mph when I noticed smoke coming from under my hood. I pulled over, shut the engine off, and popped the hood. I opened the hood and noticed the engine was on fire. Opening the hood just enraged it more. I slammed the hood shut, and got to a safe distance and called 911. Within minutes the truck was engulfed in flames. After the fire was put out, the firemen said it appeared to have started in the vicinity of the alternator. The bracket was melted off and all that was left of the alternator was a basket of copper. Everything minus the bed was on fire.

- Belpre, OH, USA

Almost immediately after initial start of vehicle, shifted from park to reverse and while backing out of garage, a message appeared in the driver information center (dic) that read: "service, brake assist, dismiss" - a few minutes later received two emails from onstar which read: An issue with the antilock braking system in your 2015 GMC Canyon crew cab has been detected. An issue with the stabilitrak stability control system in your 2015 GMC Canyon crew cab has been detected. Subsequently, visited selling dealership and they checked fuse in relation to tsb # pb-14669, NHTSA id # 10056603. Dealership found 30 amp fuse to already be in place. Cleared trouble code, but it has since displayed several times in the dic. Continue to receive several emails from onstar with subject line of "onstar vehicle health alert notification for your 2015 GMC Canyon crew cab" - onstar has advised that these are "false email alerts" and that General Motors is working on a fix for this problem, but no update or fix is available at this time. No estimated date of resolution, and unknown exactly how serious this apparent safety issue might be.

- Schenectady, NY, USA

The contact owns a 2015 GMC Canyon. While driving approximately 40 mph, the vehicle suddenly shut off. The vehicle was taken to the dealer who indicated that the failure occurred because the battery was not fully charged. Later, while driving the vehicle, the contact indicated that the battery saver light illuminated. After parking the vehicle, flames were noticed under the hood approximately 45 minutes later. The fire department extinguished the flames. The manufacturer was notified of the failure. The cause of the failure was not diagnosed. The failure mileage was 590.

- Noblesville, IN, USA