10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
26,254 miles

About These NHTSA Complaints:

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problem #27

Jun 052023

Canyon

  • miles
UNKNOWN: Power Steering fail while driving. Making it a serious safety and dangerous hazard. Making steering almost impossible to turn the wheel and I have to pull off to the side of the road, park, turn the engine off, wait a few minutes and turn the key (engine) back on. Most times it will reset and I have power again and sometimes it doesn-??t. This has happened many times and I have called GMC to see if there-??s a recall but they said none. I have taken it to my local mechanic and he stated that it can be an electrical related issue and told me to take it to GMC dealer repair shop in the area.

- Bradenton , FL, USA

problem #26

Apr 072023

Canyon

  • miles
My wife drives this vehicle. Ever since the 2021 recall "fix", we've been having intermittent issues with two errors; service stabilitrak light and loss of power steering in the truck. This poses major safety issues as my wife is not strong enough to drive without power steering. Once the vehicle is turned off, it resets and the other goes away, but comes back randomly while driving. Latest incident listed below. We've had it looked at multiple times just to have an inability to reproduce the issue at the dealership or shop, except for this most recent time. They said the fix that was done for the safety recall in 2021 didn't actually fix the issue, which was the steering rack needing replaced at $1600. It's unbelievable to think the GM will not actually fix a known safety issue across many Colorados and Canyons (quick Internet search will prove the vastness of the issue). As you can see from the uploaded recall letter, this is the exact issue that still has not been addressed with a fix. Whatever they did before did not fix it at all.

- Wilkinson, IN, USA

problem #25

Dec 102022

Canyon

  • miles
While driving my 2015 GMC Canyon my power steering service light goes on and I have no power steering making difficult and dangerous to control my vehicle. Also, at the same a service stabilitrak light goes on. I'm aware of a recall for this problem as been issued for 2015 GMC trucks but so reason my truck is not included in this recall even though I am experiencing the same problems for which the recall was issued. I have taken my vehicle to a GMC service center and am satisfied with their findings. I feel this is a dangerous situation as my steering goes out without warning which could lead to a crash. I think my vehicle should be included in this recall and repaired with no cost to myself.

- Pueblo, CO, USA

problem #24

Oct 072022

Canyon

  • miles
Ignition locking solenoid fails to release when put into park, resulting in the key stuck in the ignition. I'm then unable to leave the vehicle unattended without threat of theft or battery failure. Dealer has not been able to fix the issue. No warnings or failure indications are observed, other than the key being stuck.

- Charlotte, NC, USA

problem #23

Aug 092022

Canyon

  • miles
The truck will lose power steering and power down. Several codes will come on. When I started researching this problem, I noticed that there is a recall that was put out for this very same problem but my vehicle is not listed as eligible for this recall. I don't understand why it would not be eligible. Can someone please let me know?

- Foreman, AR, USA

problem #22

Sep 012022

Canyon

  • miles
Without any warning, loss of power steering and the stabilitrak light comes on. This happens going 5 mph in a parking lot or 65 mph on the freeway. Causing loss of power steering making it hard to control the truck. I see there has been recalls on the power steering issues but my truck falls just outside the window. I feel that this recall should be for all trucks that have the issue, major safety issue when traveling with kids in the truck.

- Gilbert, AZ, USA

problem #21

Apr 252021

Canyon

  • 44,430 miles
The contact owns a 2015 GMC Canyon. The contact stated while the vehicle was stationary, the service 4WD warning light illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure however, no additional assistance was provided. The failure mileage was approximately 44,430.

- Albert Lea, MN, USA

problem #20

Mar 152016

Canyon 6-cyl

  • 8,479 miles
The contact owns a 2015 GMC Canyon. The contact stated while driving at an undisclosed speed, the power steering became inoperable. The service 4WD and service traction warning lights were illuminated. The vehicle was taken to woody Buick GMC (1585 w ogden ave, naperville, il 60540, (888) 461-9066) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,479.

- Crossville, TN, USA

problem #19

Mar 012021

Canyon

  • 87,000 miles
In the last week my power steering went out 5 times on my 2015 GMC Canyon. I took it to the dealer who diagnosed it with rack and pinion failure. I research this and there are numerous complaints of this and GMC refuses to recall. And fix it. It is very dangerous as you have no control of the vehicle at all. P pleas help as it is a very expensive repair and a hazard.

- Lake In The Hills, IL, USA

problem #18

Nov 042020

Canyon

  • 110,000 miles
Power steering assist shuts off while driving on normal.

- Aviston, IL, USA

problem #17

Aug 182020

Canyon

  • 50,000 miles
The touch screen display has become erratic or unresponsive. Sometimes buttons will begin clicking on their own while driving. Suddenly the display changes or radio stations will change. Other times, when attempting to press a button on the touch screen, the screen is unresponsive. All of this forces the driver's eyes off of the road and creates a safety hazard. I called the dealership and this is a common problem. According to multiple GMC Canyon and Chevy Colorado forums, this is a prominent issue in the 2015-2018 model years and the only fix is to replace the touchscreen, which is ~$1000 at dealer

- Simpsonville, SC, USA

problem #16

Jul 122020

Canyon 4-cyl

  • 44,000 miles
Lost power steering, power steering service message, ABS light, traction control light, and "!" light all came on. Matches up to recall information available. Took it to Chevy, it's not covered, costing $400. This should have been covered in the power steering recall

- Ferndale, WA, USA

problem #15

May 122020

Canyon 4-cyl

  • 50,000 miles
Truck locked into limp mode suddenly one day and the check engine light came on. The truck was then stuck in one gear. Took it to a mechanic immediately who replaced the fuse box after finding it burnt out. Fast forward a month later, same issue occurs on the road. Both issues occurred while accelerating during a turn. Took to mechanic again to find tcm fuse burnt out and codes P0700 and P2534 present. Mechanic replaced fuse and stretched out wire bundle to see if wiring was an issue. Mechanic also took the truck on a road test to try to duplicate the issue to no avail. As of now the truck is working after the fuse was replaced, however it may happen again in the future.

- Ocean City, NJ, USA

problem #14

Apr 022020

Canyon

  • 94,400 miles
While driving across parking lot at 8 mph, vehicle lost power steering control without warning. Engine and other electronics continued to operate, however vehicle power steering and traction control warning lights were illuminated. I stopped vehicle, turned off ignition, and restarted, power steering and traction control lights went off and vehicle returned to normal operation. This also occurred about 2 weeks ago, in heavy traffic when I was going about 10mph, all power steering assist suddenly disappeared, again upon shut down and restart, all returned to normal. I initially thought the engine died. Vehicle has 94K miles.

- Houston, TX, USA

problem #13

Oct 302019

Canyon

  • 52,000 miles
The power steering became disabled while driving straight at highway speed in my 2015 GMC Canyon at 52K miles. I was forced to make an unsafe stop on the shoulder and it took several restarts to get the steering to enable again. Since this happened the first time it has started occurring intermittently while driving. This has made my vehicle unsafe to operate for me and other drivers on the road. GM claims that my vehicle is ineligible for the previous recall.

- Burke, VA, USA

problem #12

Oct 042019

Canyon

  • miles
2015 GMC Canyon radio display screen changes channels and display without operator input. Dashboard display will change from" info" to "audio" radio station.despite numerous duplicate complaints O the internet (google search ). no duplicate complaints were found in NHTSA ? resolve seems to be a display screen replacement$$$. vehicle in motion or stationary. No difference.

- Mechanicsville, VA, USA

problem #11

Nov 012018

Canyon

  • 50,000 miles
Truck began losing steering control a month ago, then became more frequent the last 2 weeks. Dealer replace entire rack and pinion assembly because electric steering harness and modules were fried. This was due to little or no di-eletric grease in the connector plugs, which also, are not weatherproofed from the elements. $2000 out of my pocket to fix because recall only covers earlier models. This is a very serious safety issue. 3 times the steering gave out while driving and is very difficult to control even if you catch it in time. These vehicles are dangerous to everyone. I wanted to fix it before I get rid of it so someone else would not be stuck with this problem. Truck has 50,000 miles on it. Bad design on the electric power steering, connectors are in the elements and unprotected.

- Uniontown, OH, USA

problem #10

Mar 022018

Canyon 6-cyl

  • Automatic transmission
  • 26,000 miles
The contact owns a 2015 GMC Canyon. The contact stated that she could not remove the key from the ignition. The vehicle was taken to jim causley Buick GMC (38111 S gratiot ave, clinton twp, mi 48036, (866) 774-0267). The dealer stated that since the warranty was expired, the contact would have to pay for the repair. The vehicle was repaired, but the failure recurred. The failure was repaired by an independent mechanic. The cause of the failure was not disclosed. The manufacturer denied the contact's request for reimbursement since there was no recall on the vehicle. The failure mileage was 26,000. Updated 11/29/18

- Macomb, MI, USA

problem #9

Aug 132018

Canyon

  • 48,000 miles
Would randomly experience loss of electrical power steering assist. Loss of assist would happen at all times, while stationary, while driving straight, while turning, at hi low or no speeds. Needed to park vehicle and turn off and restart vehicle to restore power steering assist. Operator would be prompted with a "loss of power steering, drive with care" warning. Scanning with obdii tool showed the loss of steering assist was always tied to U0420 dtc. Errors were occurring in August so temps were between 70 and 100 degrees F. error is behaving exactly like a loose electrical connection, probably to the power steering torque sensor. Vehicle was taken to dealership and appeared to be exhibiting the exact same symptoms as NHTSA recall 16V054000. Tried to get GM to honor this repair however they claimed my vehicle is not in the affected 2015 model year date range. Dealer performed the same repair defined by the recall and have not had any power steering loss for last 3 weeks since receiving vehicle back from dealer. If the error was not fixed I would have expected it to continue happening at the same frequency as before (2-5 times per day)

- Des Moines, IA, USA

problem #8

Oct 192016

Canyon

  • 10,000 miles
Fall of 2015 the heater and defrost system went out. Only cold air coming through. Entire dash board had to be removed. Vehicle in shop for over 1 week 349 days later in fall 2016 same problem. GM dealer states that the internal lever that closes the heater door broke. This occurs when vehicle is moving or stopped. Repair bill over $1,000. Vehicle still on warranty for 1,500 miles. Concern about long range reliability. One time problem but 2 times in less than a year. Windows fog up and can not see to drive.

- Coppell, TX, USA

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