8.5

pretty bad
Typical Repair Cost:
$570
Average Mileage:
65,750 miles
Total Complaints:
8 complaints

Most common solutions:

  1. not sure (6 reports)
  2. replace rack and pinion (2 reports)
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problem #8

Jan 272021

Canyon

  • Automatic transmission
  • 98,543 miles

2nd time this has happened lost steering while driving!

- Richard J., Sun City Center, US

problem #7

Feb 062021

Canyon

  • Automatic transmission
  • 99,086 miles

I was driving on interstate 75 steering went out AGAIN ! This is the 3rd time!!!! The 2nd time dealer said it was the battery and sold/installed a new battery and 10 days later steering is out AGAIN!!!!!!!! Took truck to dealer 2/6/21 and left it there to be diagnosed AGAIN!!!!!!???? Not convenient - requires rental vehicle and back and forth trips to the dealer😮😱🙀

- Richard J., Sun City Center, US

problem #6

Apr 132018

Canyon

  • Automatic transmission
  • 43,961 miles

This is a safety issue to lose steering while driving!

- Richard J., Sun City Center, US

problem #5

Jun 012019

Canyon

  • Automatic transmission
  • 80,000 miles

Bought my Canyon new in 2015. After 80k miles Power steering goes off while driving and "stabilitrac" warning shows. Super dangerous as it is almost impossible to steer any tight corner in this situation.

Originally happened a few times randomly over a couple of weeks. Brought it to the dealer but they said not covered by bumper-to-bumper (nor recalls) and would have to pay $1500 for repair. After leaving dealer, issue didn't happen for 2 months. Then happened rarely and randomly over the course of the next few months. Now it seems to be happening regularly again. Not sure if due to warmer weather.

Amazing this isn't deemed recallable. Never again will I buy another GMC/Chevy/GM

- D L., N Billerica, US

problem #4

Jun 212020

Canyon

  • Automatic transmission
  • 109,000 miles

OMG I have a GMC All Terrain 2015 truck that the power steering went out on 3 times in the last 2 weeks while driving. Talk about dangerous and there have been millions on this recall but my truck is not covered under that defect. Although it is the exact same part and manufacturer. GMC had us go to have it put on diagnostic machine which we had done prior but oh not by a GMC dealer. So $120. later the GMC dealership tells us the exact same thing. We are trying to get some help from GMC and spoke to someone his name is Dave he would not give his last name and said he was a supervisor. The Dave person would not let us to speak to anyone higher and he didn't even understand the problem with the steering column. Wouldn't you think he would have let us speak to someone with a clue. No help and also out the $120. . So very disappointed with GMC which I have owned chevy most of my life. NEVER NEVER again will ever purchase a GMC product. They don't care about peoples lives is what sums it up. Thank for nothing Dave and GMC!!!!!!!! BEWARE ALL.

- Lucy M., Saco, ME, US

problem #3

Oct 262018

Canyon SLT V6

  • Automatic transmission
  • 16,600 miles

Was told it would take $1700 plus to fix. No warranty.

- Alvin E., Manchester, US

problem #2

Aug 282017

Canyon V6

  • Automatic transmission
  • 53,700 miles

The power steering assist goes out on my Canyon just about every-other time i use my truck, making it very cumbersome and dangerous to use. My vehicle gives a warning beep and a message is displayed - allowing me to physically grab the steering wheel with both hands and prepare if I need to make a turn. To get the steering working again, I need to shut off the engine and wait 5-10 minutes for the system to reset. Very frustrating and dangerous.

I had the local dealer re-install the steering software (hoping it will solve the problem - but that only worked for about 1 week, then the problem reappeared. Per dealer; next option is to replace some of the power steering components (estimate is $1800 with no guarantee that it will resolve the problem.

I believe this is my last GMC I will ever purchase!

- Roy P., Somerset, US

problem #1

Oct 012016

Canyon All Terrain 3.6L V6

  • Automatic transmission
  • 25,000 miles

Vehcile Power Steering stops working while moving and traveling down the road. Hard to steer the vehicle. Dealer says no engine light then there are no issues and looked at parts, nothing broken, no repairs.

- Tommy R., ColoradoSprings, CO, US