Experiencing loss of power steering while driving. There has been a recall for this issue, but my VIN number, [xxx], does not fall into the parameters for the recall. Presently, the vehicle is at henry brown Buick GMC in gilbert, Arizona. This is a very dangerous condition! the recall must be expanded! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chandler, AZ, USA

The contact owns a 2015 GMC Canyon. The contact stated that the steering wheel was difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to the local dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V054000 (steering) however, the VIN was not included. The manufacturer was informed of failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 82,000.

- Ruskin, FL, USA

The contact owns a 2015 GMC Canyon. The contact stated while driving at various speeds, the vehicle decelerated and the vehicle loss power steering before the vehicle stalled. Additionally, the vehicle failed to start with the check engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 99,294.

- Hemet, CA, USA

Power steering went out several times as I was driving

- Peoria, AZ, USA

In the last week my power steering went out 5 times on my 2015 GMC Canyon. I took it to the dealer who diagnosed it with rack and pinion failure. I research this and there are numerous complaints of this and GMC refuses to recall. And fix it. It is very dangerous as you have no control of the vehicle at all. P pleas help as it is a very expensive repair and a hazard.

- Lake In The Hills, IL, USA

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the service power steering and service stabili-trak messages appeared on the instrument panel while the vehicle loss power steering functionality. The contact stated that upon restart of the vehicle, the power steering function returned and the vehicle resumed normal operation. The contact had taken the vehicle to Liberty GMC (8660 w. bell rd, peoria, AZ 85382) where the mechanic was unable to duplicate or diagnose the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 16V054000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.

- Goodyear, AZ, USA

Upon start up, power steering has failed numerous times making steering extremely difficult. It has also occured once while in motion, thank goodness at a slow speed. An alert message will pop-up on my dash that says "power steering failure". I understand there is a open investigation regarding this known issue. Local dealer was not able to replicate the issue, thus said nothing they could do. This gives me grave concern that it will occur while driving at a higher speed rate, and that someone in the vehicle, or another vehicle will get seriously hurt. Mileage on vehicle is 44,000 miles

- Baxter, MN, USA

April 13, 2018 steering went out when driving dealer fixed, January 27, 2021 steering went out when driving dealer said it was battery they installed new battery. February 6, 2021 steering went out while driving on interstate again took truck to dealer who kept vehicle and will call me!?

- Sun City Center, FL, USA

I was driving on interstate 75 and steering went out very dangerous stabilizer warning on dash I pulled over turned off and restarted to get home then took to dealer. This happened in 2018 and was repaired at my cost at dealership and the same happened again yesterday 1/26/2021 !

- Sun City Center, FL, USA

Several times, while driving vehicle lost power steering then stabilitrak activated and truck started veering left. Vehicle was in motion. When vehicle was restarted power steering returned for approximately a mile. During that mile test run stabilitrak was on and vehicle was still veering left.

- Houston, TX, USA

The power steering assist stopped working on a city street. Extremely difficult to steer. The second incidence happened on a highway.

- Dudley, NC, USA

Power steering assist shuts off while driving on normal.

- Aviston, IL, USA

I was making a right-hand turn in town when the power steering quit almost hitting a car that was sitting at the intersection. I kept driving like a log wagon until I got home. I turned the truck off and then back on which seemed to unlock the steering wheel. But now every time I drive this truck it averages at least 2 to 3 time shutting the steering down. It started at 34500 miles. I called everyone I can think of to see if they know what it takes to fix it. No luck.

- Somerset, KY, USA

While driving down the interstate, alarms and display messages appeared indicating that my stabilitrack and power steering were out. I did in fact lose power steering and had to drive without power steering for approximately 20 miles before I could safely pull over. Once I pulled over, I turned the vehicle off and turned it back on and I regained power steering. This was extremely dangerous and there appears to have been a recall for this same issue in 2016; however, my vehicle was not included in the recall despite it having a build date of March 2015.

- Waterloo, IL, USA

The contact owns a 2015 GMC Canyon. The contact stated that while in line at a drive thru restaurant, the power steering failed. The power steering and traction control warning lights illuminated. An unknown message was also displayed on the instrument panel. The contact stated that extra effort was needed to the steer the vehicle into a parking space. The vehicle was turned off and restarted however, the failure recurred. The vehicle was towed to bentley Buick GMC (2120 drake ave sw, huntsville, al 35805) where it was diagnosed that the electronic steering module needed be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 40,000.

- Meridianville, AL, USA

Several times over past month and time since I have owned the vehicle. The power steering module will go out during driving. When this happens power steering is lost and I receive warning chime and am not able to steer properly. I am very concerned this could cause a crash. GM is offering no help because my vehicle VIN does not show up under the recall.

- Knoxville, TN, USA

While operating the vehicle, a problem with the steering light came on and the power steering was lost making the vehicle hard to operate and steer. Looking back on the records, on 09/21/2015 a service bulletin came out, "loss of electric power steering assist expires with base warranty" on 10/28/2015 field action recall, power steering control module reprogramming with sps. Dealer states $1450 to fix. This should be a safety recall. Called GM, they said that this is no longer covered. This is a accident waiting to happen.

- Pace, FL, USA

Power steering and stabilitrak intermittently go out. Has happened while driving straight and also while turning. Luckily there was no traffic nearby while turning. It does so without warning and will reset after turning vehicle off (sometimes takes more than one try). I understand there is a recall for the same problem, but only on vehicles built between certain dates. Unfortunately my vehicle falls outside the recall parameters. This is a serious safety issue that GMC needs to address

- Lancaster, OH, USA

Truck loses steering assist without warning going down the road at any speed

- Garland, TX, USA

While turning off of state rd. Onto a county rd. The power steering quit working right in the middle of my turn and I almost ran off the road if I had not had good upper body strength I would have crashed. I was able to get to my home "about 2 blocks" I tried turning off the ignition to see if it would reset but it would not. I disconnected the battery cable for a short time then reconnected it and it started working again. The next day I took it to the dealer where I bought it and they said there has been problems and they replace rack and pinion system at a cost of about $1200 and said there was no active recall so I would have to pay the bill. After doing more research online there has been alot of these failures and I believe this should be recalled. This is the second time this happened but it started working after turning the ignition off and back on. I was not on the road when it happened the first time and I did not report it to the dealer I thought I was just ba fluke and that was 3 or 4 months ago. Thank you phillip mosier

- Marion, IN, USA