10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 25,616 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2016 GMC Canyon. The contact stated that while his father was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to the steering wheel in order to maneuver the vehicle. Afterward, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
- Orange, CA, USA
Without any notice the stabiltrak and service power steering message will come on while driving and the power steering will stop working. While researching it looks like this issue was resolved with a recall on the 2015 models which has the same components as the 2016 version. This is a life-threatening issue when you are driving on a busy road and have to make a turn or swerve to avoid an accident and it looks like many are online sharing the same concern and asking for a recall. This has happened 3 times in the past year and resets when you turn the vehicle off for a short time and start it back up,
- Keysville, GA, USA
Without any notice the stabila track and service power stealing message will come on while driving and the power steering will stop working. While researching it looks like this issue was resolved with a recall on the 2015 models which has the same components as the 2016 version. This is a life-threatening issue and it looks like many are online sharing the same concern and asking for a recall.
- Norton Shores, MI, USA
The problem: Electrical connectors within the power steering system may corrode and fail, which can cause the power steering system to stop working. The fix: GM dealerships will replace the steering gear torque sensor cover assembly with an updated part that is designed not to corrode. This was a recall on the 2015 GMC Canyon. The 2016 is having the same issue but GMC will not assist with the fix for my year. $3000 estimate to correct the problem. It Is also a safety issue. I nearly lost control when my steering went out while driving on interstate 79 with my daughter in the truck. Please help if you can.
- Cranberry Township, PA, USA
We have lost power steering several times.We did take it to our local GMC Dealer and they supposedly fixed the problem by re-programming the Steering Sensor. We have since had several unexpected failures that put us in dangerous situations and have been very lucky in not had collisions or off-road accidents We sought answers and looked to the internet In researching this problem. We could occasionally get steering back after parking, shutting off engine, then restarting it. We now only drive the truck very little knowing we could have a steering failure anytime. This is not a sustainable or reasonable situation. We have found that the NHTSA issued a recall for replacement of the Steering Sensor Cover in 2015, but did not for 2016 and beyond model years for the Chevrolet Colorado and GMC Canyon. We implore the NHTSA to recall all of the aforementioned vehicles that experienced this failure. Please help us by defraying the cost of replacement and programming and hold GM to repair our unit, and all of the others needing repair. This expense ethically and morally should be borne by GM. A response is expected and appreciated.Thank You.
- Puyallup, WA, USA
Complete loss of power steering and traction control while driving. Very difficult to make turns. Would have to pull off the road and restart vehicle to fix problem. I have not taken it to a service center. It has not been inspected. Warning lights for loss of stabilitrak do come on.
- Huntsville, AL, USA
Vehicle intermittently and suddenly loses power steering. This started happening more often. Restarting vehicle usually restores power steering. Losing power steering while driving was very dangerous, as steering became much more difficult, especially if mid-turn.
- Ladera Ranch, CA, USA
The contact owned a 2016 GMC Canyon. The contact stated that while driving at various speeds, the power steering assist failed to operate as needed. The contact stated that an unknown steering warning light was illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with power steering failure. The contact was informed that there were no recalls on the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle was repaired out-of-pocket. The failure mileage was approximately 98,000.
- Goodyear, AZ, USA
Warning on dash states Service Power Steering Drive With Care, results a complete loss of power steering assist. Happens at start up or while driving. Looses stability control and traction control as well.
- New Cumberland, PA, USA
I lose steering like the recall says, would like dealer to fix this as part of existing recall
- North Dartmouth, MA, USA
Driving down the road and power (electric) steering goes out. Power steering and traction control warnings lit up on the display. Almost impossible to steer without power steering. I am lucky that this didn't cause an accident-- very scary. This seems to be the same issue as the recall for the 2015s, but GM didn't recall the 2016s (even though online forums report that it was the same part number for 2016 as 2015). Reported same codes when the truck was the same as those reported by others (C0545: Steering Wheel Torque Sensor, also U0420: invalid data reported from steering control module). Upload button below disappears when I try to upload my invoice--but invoice included remove and replace of rack and pinion, diagnosis, alignment-- total invoice $2003.78
- Omaha, NE, USA
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the "Service Power Steering" message was displayed, and the contact became aware that the electric power steering was not functioning properly. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The traction control warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column shaft torque sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V054000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 146,000.
- Twin City, GA, USA
Driving on expressway power steering went out, very hard to steer, warning light came on. Upon reaching destination, turned vehicle off, then back on, fixed the issue. This has happened again, two more times over a period of three months. This appears to resemble NHTSAC 16V054, or GMC recall N202325410. GMC dealer informed me vehicle reports diagnostic code C0545 which reflects the same issue as the above campaign and recall. This is very dangerous.
- Franklin, TN, USA
power steering shows stabillitrack and I lose control.
- Bradenton, FL, USA
On Monday, 10/23/23 I was driving up a mountain to go on a leisurely hike at Fremont State Park, CA. While I was ascending up the mountain the "Service Power Steering and Service Stabilitrack" warning dash alert came on. From then on, I lost power steering and had to struggle driving up the mountain. After my hike and having restarted my vehicle, Power Steering returned. However, while I descended down the mountain, I lost Power Steering again and had to struggle steering my vehicle down the mountain (this scared me quite a bit and placed my safety at risk). It's been five days since I had this problem. I haven't had any issues since then. I primarily drive on Highways, but now I'm nervous driving up hills or mountains with switchbacks. No. Right now, I don't have the means to pay for a scan or fix. I'm not planning to drive up a mountain anytime soon. However, before I drive up mountains or hills with switchbacks, I plan to get it checked and fixed if possible. There weren't any warning or messages before this incident.
- Livingston, CA, USA
Stability track Cameondoing 50mph transmission geared down motor shut down on and off yes it's available problem not found by dealer took to 2 different ones stability track comes on side lights stay on and off press brakes it shut down turn left it shut down motor running in park put in reverse shut down Will drive and run sometimes but gets worse
- Saucier, MS, USA
The vehicle-??s power steering and stability control (Stabilitrak) have stopped working suddenly several times over the past two weeks. There have been no warnings leading up to the loss of power steering.This has happened while I have been traveling at highway speeds as well as in the middle of making a turn and has nearly led to crashes on a couple of occasions. It has also happened at lower speeds as well as upon starting the vehicle with no rhyme or reason. The vehicle has not been inspected for this issue but is available for inspection if necessary. I understand that this same issue has also led to a recall on the previous year-??s model (2015 GMC Canyon).
- Westford, MA, USA
The contact owns a 2016 GMC Canyon. The contact stated while driving at approximately 60 MPH, the power steering failed. The contact stated that the ABS and "traction control" warnings were illuminated. The contact stated that he pulled off of the road and turned the vehicle off and on several times and the power steering regained functionality. The contact stated that the power steering failure had been intermittent initially but had become a recurring failure that would occur at any speed. The contact had taken the vehicle to a local dealer, where it was diagnosed showing a C0545 code (steering wheel torque sensor malfunction) and determined that the steering gear assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering). The failure mileage was approximately 60,000.
- Denver, CO, USA
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 75 MPH, the stabilitrak warning light illuminated and a chime sounded. Additionally, the vehicle lost power steering functionality. The contact was able to pull to the side of the road. The contact stated that he turned off and restarted the vehicle, and the power steering became functional. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
- Rowlett, TX, USA
- Clinton, MO, USA