10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 24,238 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Power steering fails during driving. This happened frequently just like the 2015 model but NHTSA fails to do anything. It happened 3 times on this one day
- Crane Hill, AL, USA
-The power steering has failed and malfunction is inline for the type of recall on other GMC Canyons and Chevy Colorado trucks of this year and years before and after. Vehicle is available for inspection. -The steering does not work and steering wheel can be moved which could cause an accident. -It has not yet been inspected -No warning lamp prior to failure. It came on suddenly and when I tried to move steering it did not work. This appeared on the afternoon of 3/7/2023.
- Oak Park , CA, USA
The contact owns a 2016 GMC Canyon. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. A warning message indicating a power steering failure was displayed. The contact was able to drive the vehicle by using physical force to steer the vehicle. The contact stated that upon starting the vehicle the next day, the vehicle responded as needed. However, upon test driving the vehicle, the failure recurred. The vehicle later responded as needed and was taken to the dealer to be diagnosed and the contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to GMC Technical Service Bulletin Number: 15595A and GMC Campaign Number: N202325410. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
- Barre, VT, USA
We recently purchased this vehicle used from a dealer. The power steering fails while driving. This has occurred 4 times in the first 100 miles.
- Carlsbad, CA, USA
multiple times while driving, whether on main roads or the highway and in various condition, my Traction Control lights come one and stabilizer lights as well then the computer shows Power Steering Failure. I've lost power steering 3 times and it's almost caused 2 accidents. The 2015 GMC Canyon was recalled for this matter and the 2016 model uses the same components. Why isn't the 2016 being recalled? Many GMC Canyon Forums online complain of the same issue. This is going to result in a fatal accident for someone. Please take action!
- Lynnfield, MA, USA
Power steering will randomly fail while driving. NHTSA recalled 2015 but did nothing for 2016 which is still having the same problems
- Crane Hill, AL, USA
Three times we have gotten an alarm that there is a steering malfunction and to drive carefully. We experienced a loss of power steering. We have had it in for service twice. The first time, the dealer reprogrammed the computer, which did not solve the problem. The second time, they said they needed to replace the steering wheel torque sensor, which they tried to order, but said it is not currently available.
- Blairsville, GA, USA
My power steering suddenly went out on the highway. Has now happened a couple times. Stabilatrak also errored. Both times it showed an error message in the display saying "Service Power Steering". There have been no signs of the power steering going bad or noises from the power steering pump to indicate it is mechanical. If I stop the car and restart it the problem goes away.
- Castle Pines, CO, USA
The contact owns a 2016 GMC Canyon. The contact stated that while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become very difficult to turn in either direction. During the failure, the power steering and traction control messages were displayed. After restarting the vehicle, the failure was self-corrected and the vehicle operated as designed. The contact indicated that the failure had become more frequent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 65,000.
- Biloxi, MS, USA
My 2016 GMC Canyon had a power steering failure and stability warning light while turning off highway with my grandson in the truck. Power steering returned after turning truck off and restarting. The next day, I took it to Rogersville Chevrolet to check and change oil since it was due, however, they could not find anything other than a stability track warning in history. 2 weeks later happened again repeatedly. Dropped it off at dealership, dealer states steering needs total replacement. It is available to inspect, I have not had it replaced yet, dealer asking for over $2000 to fix it. Poses safety hazard due to unexpected loss of steering at anytime. Also, this is the same issues that was the subject of recall in the 2015 GMC Canyon. Power steering intermittently failing making steering very difficult without warning beforehand. Warning light appears post failures.
- Rogersville , TN, USA
My vehicle a 2016 GMC Canyon loses power steering making it hard to control and it happens driving out of the garage but also sometimes without warning while driving it. One time it happened on a curve and I almost had a headon collision. Dealership, Von Holsen GMC in Ashland Wi. said it is the identical problem that is in a recall for 2015's. Diagnosis by the dealership confirmed that this is the identical to the recall. But they will not cover it because mine is an early 2016. I request that the recall be expanded as they do not have all the vehicles that are effected. Thank you, [XXX] Cable, Wi. 54821 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Cable, WI, USA
Power steering suddenly goes out while driving. I get a ringing and visual notification notifying me that stabilitrak and power steering are not working properly. I have to steer the truck manually. The next day it drives correctly again for 5-10 miles then the exact same issue reappears, and I lose all power steering while on the road at full speed. This issue is recalled in 2015 GMC Canyons, but not on my 2016 model. Please address this issue asap. I'm being told I have to have the whole rack replaced for $2400.
- Goshen, IN, USA
The power steering has locked up twice. Once on 9-12-2022 and again on 9-13-2022. the first time was in a school zone going 25 mph. The 2nd time was in the same area goin 50 mph. The 2nd time it locked up, I recovered before hitting a guard rail. I have an appointment with Wyatt Johnson GMC Buick in Clarkesville, Tennessee on Saturday 9-17-2022 to diagnose the problem. A message to service Stabilitrak and service power steering drive with care came on.
- Ashland City, TN, USA
The contact owns a 2016 GMC Canyon. The contact stated while driving at approximately 35 MPH, the vehicle lost power steering functionality. The stabili trac warning light was illuminated. The contact was able to drive safely to his residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V213000 (Steering). The approximate failure mileage was 58,000.
- Montgomery, AL, USA
I have had half a dozen incidents in the past month in which I lose electronic power steering and stability control functions. The display will flash a warning and then I lose all power steering. This is extremely dangerous as it is very difficult to steer the truck. It has happened at various speeds. You must shut off the truck and restart to make it go away. This is the exact behavior/issue that was in the 2015 models that have been recalled. My research is showing alot of 2016 models being affected and I believe the recall should be extended to the 2016 models.
- Wakefield, MA, USA
I have been having the issue of the power steering/stabilitrak going out randomly since Feb 2021. I have taken it to 2 different dealerships, both told me the power steering pump is fine & nothing is wrong. The power steering went out completly & now a third dealership is saying exactly what happened with the 2015 models (NHTSA CAMPAIGN ID: 21V213000). A $2200 fix! I am keeping my paperwork so I can turn it in whenever the NHTSA FINALLY decides to issue a recall.
- Stratford, TX, USA
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 70 MPH, the power steering failed. The contact stated that the power steering and stability track warning lights were illuminated. The contact pulled off the road and turned off the vehicle and when the vehicle was restarted, the power steering functionality returned. The contact had taken the vehicle to a local dealer who determined that the steering gear box assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
- Saint Johns, FL, USA
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 70 MPH, the stabilizer and the steering power assist warning lights illuminated. The vehicle then lost power steering functionality. The contact was able to pull over safely to the side of the road. The contact then turned off and restarted the vehicle. The contact also stated that the vehicle was reset overnight occasionally. The vehicle was taken to the local dealer who diagnosed the vehicle with steering assist and rack and pinion failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
- Chickasha, OK, USA
Loss of power steering almost crashed in raining weather. Gm says no recalls on my truck but on 2015 gmc canyon that was a problem on those trucks and I think I have a bad power steering. Gm said they can't do anything about it.
- Quemado, TX, USA
- Gilbert, AZ, USA