9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying FULL braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. Had the cars been following closer or an 18 wheeler been behind me during this incident, the outcome could have been much worse. I Manually de-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system de activate itself indicating an issue with the forward collision. Most issues occurred while it was either raining or damp outside. Dealer now has vehicle in their possession and confirmed a faulty component that is on backorder with no date. Truck has had multiple other electrical issues since purchase 3 months ago. ~200 miles dealer replaced faulty HVAC module. ~4500 miles Forward collision alert as described above. Since day one there have also been Issues with trailering harness intermittently not working causing trailer brakes to not function while towing. (Yet to be diagnosed by dealer) Lastly Left turn signal would stick causing turn signal to stay on until manual deactivation. Dealer confirmed faulty turn signal and is in the process of replacing while it is in for service.
- Clinton Township, MI, USA
The contact owns a 2023 GMC Canyon. The contact stated that the vehicle had experienced several electrical failures and would fail to start due to a faulty battery. The contact stated that after the manufacturer remotely completed an unknown electrical update on the vehicle, the vehicle started experiencing several failures including a rearview camera, door locks, brakes, and power steering failures. The contact stated that while driving at approximately 5 MPH and depressing the brake pedal, the message "Power Brake Assist" and "Power Steering" were displayed. Additionally, the brake pedal went down to the floorboard, and the vehicle failed to respond immediately. The contact also stated that the vehicle lost power steering functionality. The vehicle was later taken to the local dealer, where it was diagnosed that the failure was related to the electrical system; however, the dealer could not repair the vehicle. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was 2,500.
- Cortlandt Manor, NY, USA
- Warwick, NY, USA