9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
379 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Dec 242024

Canyon

  • miles
I am experiencing two safety issues with my Canyon 1) Forward collision alert system is triggered unnecessarily (e.g., when there isn't a car in front of me, when the car in front is far away and not posing a risk). I took it to GMC a few months back since there was a previous recall for this system and they said they stated it was fixed. It is not fixed. I turned off the automatic braking tied to the forward collision alert because it has previously braked automatically in a dangerous manner. 2) Digital gauge cluster / speedometer is black / blank upon startup about 5% of the time. Since there is no analog speedometer, this means I am driving without knowing my speed. This is very dangerous. I have tried disconnecting my battery and resetting the electronic system but this issue still persists sometimes.

- Highlands Ranch, CO, USA

problem #13

Dec 022024

Canyon

  • miles
On 12/2/2024 my vehicle abruptly alerted and auto braked while drive <25mph on residential street while attempting to drive in between two parked cars. Plenty of room but system thought there was going to be a crash. Another vehicle was traveling behind me and also had to stop fast in order not to hit me because of the emergency braking. Truck almost came to a full stop but brakes released and was able to continue driving. This is after I had a mandatory software update that was supposed to improve the over aggressive auto/emergency braking feature. I have since had to disable the braking portion of the system and leave it on audio alert only. Not functioning as designed and unsafe.

- Lake Orion, MI, USA

problem #12

Oct 012023

Canyon

  • miles
Blind spot monitor system continues to give false alerts when no vehicles, objects or other items within blind spot area. Warning light will sometimes stay on for many miles and will go off when I pass another vehicle then go back on when nothing in blind spot again (opposite of design). System will sometime not activate when vehicle is in blind spot. See video. Dealer and GM involved, had PIT6103 performed, replaced all switches April 19, 2024 except for driver door. Issue seemed to improve but has returned and even worse that originally. This has become a safety concern for me as I will apply turn signal, look in mirror, over shoulder but then as I start to switch lanes, the mirror light will start blinking and alerting me there is something in blind spot when there isn't anything there. Causes me to abruptly swerve back into my original lane causing potential dangerous situation. Truck at dealer 12/10/2024 for same issue, dealer and GM tech service states vehicle operating as intended. Was told to either turn system off or live with it. I have multiple videos but unable to upload them here. Please contact me for more info.

- Lake Orion, MI, USA

problem #11

Nov 122024

Canyon

  • miles
Subject: Urgent Safety Concern Regarding 2023 GMC Canyon Fuel Pump Module Failure I am writing to express my concerns regarding a significant safety issue I experienced with my 2023 GMC Canyon, which has only 3,000 miles on the odometer. On November 12, 2024, while traveling southbound on Interstate 75 in Florida, my vehicle unexpectedly lost all power. All electronics, including the dashboard and display screens, shut off, and the engine stalled. I was forced to coast to a stop on the shoulder, directly on the bridge section of I-75 over U.S. 301. With less than 12 inches of clearance between my driver-??s side and passing traffic, this situation posed a severe risk to my safety. To make matters worse, the tow truck driver was unable to safely and properly secure my vehicle due to the danger presented by the high-speed traffic. My vehicle has now been at the GMC dealership for seven days, and I have been informed that the issue was caused by a faulty fuel pump module. I believe this represents a critical safety defect that warrants immediate attention and possibly a recall. Upon further research, I have found similar reports of fuel pump module failures in online forums, indicating that this may be a widespread issue affecting other owners across the country. In addition, when the tow truck dropped my vehicle off at the GMC dealership, after reading the engine codes the dealership found 18 active engine codes. I feel as if this is a possible known issue and I should have been informed when purchasing the vehicle. I kindly request your assistance in addressing this matter. I urge GMC to investigate the extent of this defect and take appropriate action to ensure the safety of all affected vehicles and their drivers. Thank you for your prompt attention to this urgent matter. Please let me know how GMC plans to proceed. I am available to provide additional information or documentation if needed.

- Lakeland, FL, USA

problem #10

Mar 152024

Canyon

  • miles
The contact owns a 2023 GMC Canyon. The contact stated that when applying the brake pedal, the steering wheel would begin shaking. The computer on the center council that displays information, had blacked out. The vehicle was taken to the dealer who diagnosed that the brake pads had failed. The dealer had completed a software update for the main computer however the failure persisted. The vehicle was not repaired due to the brake pads (Part Number 87850375) not being in production for repairs. The failure had become more persistent and now the brakes have failed. The dealer was contacted and confirmed that the part for the repair was unavailable even for purchase. The parts were on national backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure by the dealer and the manufacturer confirmed that the part was unavailable. The failure mileage was unknown.

- Anaheim, CA, USA

problem #9

Feb 272024

Canyon

  • miles
The theft alarm has gone off five times since I purchased the vehicle in September, dealership has been noted and has been in there for it and still goes off. Display screen froze up and did not reset until I was done driving and the vehicle was turned off for a while. The crash detection light came on and vehicle stopped itself with nobody in front of me or anybody coming towards me. The dealership has had the car for two weeks now, and they say there-??s still no fix for it.

- Seaside Heights, NJ, USA

problem #8

Feb 292024

Canyon

  • 2,800 miles
The contact owns a 2023 GMC Canyon. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The contact stated that while driving at approximately 45 MPH, the collision sensor lights flashed, and the brakes were applied inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 2,800.

- North Falmouth, MA, USA

problem #7

Feb 082024

Canyon

  • miles
Blind zone detection system and door latch system failures. The blind zone detection system is inconsistent and at times remains on with bright lights impairing the drivers ability to see at night. With this inconsistency the driver cannot rely on it properly detecting vehicles within the blind spot. Another known issue is the inability to put down windows with the drivers side door. The alert for this is to service the door latch system which typically comes on while driving the vehicle. This limits the driver being able to safely respond to traffic stops from emergency personnel as well as the ability to evacuate the vehicle through the window if necessary. The dealers that have reviewed these issues say they cannot replicate or fix them.

- Comstock Park, MI, USA

problem #6

Nov 012023

Canyon

  • miles
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.

- Lake Orion, MI, USA

problem #5

Oct 182023

Canyon

  • miles
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.

- Lake Orion, MI, USA

problem #4

Nov 222023

Canyon

  • miles
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It-??s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.

- Tahuya, WA, USA

problem #3

Oct 222023

Canyon

  • miles
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.

- New Port Richey, FL, USA

problem #2

Aug 222023

Canyon

  • miles
Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying FULL braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. Had the cars been following closer or an 18 wheeler been behind me during this incident, the outcome could have been much worse. I Manually de-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system de activate itself indicating an issue with the forward collision. Most issues occurred while it was either raining or damp outside. Dealer now has vehicle in their possession and confirmed a faulty component that is on backorder with no date. Truck has had multiple other electrical issues since purchase 3 months ago. ~200 miles dealer replaced faulty HVAC module. ~4500 miles Forward collision alert as described above. Since day one there have also been Issues with trailering harness intermittently not working causing trailer brakes to not function while towing. (Yet to be diagnosed by dealer) Lastly Left turn signal would stick causing turn signal to stay on until manual deactivation. Dealer confirmed faulty turn signal and is in the process of replacing while it is in for service.

- Clinton Township, MI, USA

problem #1

Jul 152023

Canyon

  • 2,500 miles
The contact owns a 2023 GMC Canyon. The contact stated that the vehicle had experienced several electrical failures and would fail to start due to a faulty battery. The contact stated that after the manufacturer remotely completed an unknown electrical update on the vehicle, the vehicle started experiencing several failures including a rearview camera, door locks, brakes, and power steering failures. The contact stated that while driving at approximately 5 MPH and depressing the brake pedal, the message "Power Brake Assist" and "Power Steering" were displayed. Additionally, the brake pedal went down to the floorboard, and the vehicle failed to respond immediately. The contact also stated that the vehicle lost power steering functionality. The vehicle was later taken to the local dealer, where it was diagnosed that the failure was related to the electrical system; however, the dealer could not repair the vehicle. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was 2,500.

- Cortlandt Manor, NY, USA