9.7
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 589 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2023 GMC Canyon. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The contact stated that while driving at approximately 45 MPH, the collision sensor lights flashed, and the brakes were applied inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 2,800.
- North Falmouth, MA, USA
Blind zone detection system and door latch system failures. The blind zone detection system is inconsistent and at times remains on with bright lights impairing the drivers ability to see at night. With this inconsistency the driver cannot rely on it properly detecting vehicles within the blind spot. Another known issue is the inability to put down windows with the drivers side door. The alert for this is to service the door latch system which typically comes on while driving the vehicle. This limits the driver being able to safely respond to traffic stops from emergency personnel as well as the ability to evacuate the vehicle through the window if necessary. The dealers that have reviewed these issues say they cannot replicate or fix them.
- Comstock Park, MI, USA
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
- Lake Orion, MI, USA
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
- Lake Orion, MI, USA
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It-??s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
- Tahuya, WA, USA
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
- New Port Richey, FL, USA
Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying FULL braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. Had the cars been following closer or an 18 wheeler been behind me during this incident, the outcome could have been much worse. I Manually de-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system de activate itself indicating an issue with the forward collision. Most issues occurred while it was either raining or damp outside. Dealer now has vehicle in their possession and confirmed a faulty component that is on backorder with no date. Truck has had multiple other electrical issues since purchase 3 months ago. ~200 miles dealer replaced faulty HVAC module. ~4500 miles Forward collision alert as described above. Since day one there have also been Issues with trailering harness intermittently not working causing trailer brakes to not function while towing. (Yet to be diagnosed by dealer) Lastly Left turn signal would stick causing turn signal to stay on until manual deactivation. Dealer confirmed faulty turn signal and is in the process of replacing while it is in for service.
- Clinton Township, MI, USA
The contact owns a 2023 GMC Canyon. The contact stated that the vehicle had experienced several electrical failures and would fail to start due to a faulty battery. The contact stated that after the manufacturer remotely completed an unknown electrical update on the vehicle, the vehicle started experiencing several failures including a rearview camera, door locks, brakes, and power steering failures. The contact stated that while driving at approximately 5 MPH and depressing the brake pedal, the message "Power Brake Assist" and "Power Steering" were displayed. Additionally, the brake pedal went down to the floorboard, and the vehicle failed to respond immediately. The contact also stated that the vehicle lost power steering functionality. The vehicle was later taken to the local dealer, where it was diagnosed that the failure was related to the electrical system; however, the dealer could not repair the vehicle. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was 2,500.
- Cortlandt Manor, NY, USA
- Seaside Heights, NJ, USA