10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 120,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I began to have issues with my headlights, low and high beams, flickering off and on at random for about 4 months until my brake lights started to do the exact same 7 months ago and now they have quit working all together! I have taken this SUV to 4 different shops now, and nobody has been able to figure out why this is happening. The last mechanic who attempted to fix the issue, says he found an older recall on the original manufactured tag lights being malfunctioned to the point it causes issues with the front and back lights. The man shown me the information on this recall, seeing the part # is listed on there, I compared it to mine and a neighbor's 2002 Envoy; which both of our Envoy have these malfunctioned parts. GM has not contacted us back, and we're at a loss because it's a part needed from them directly. We have spoken to many Envoy owners on a web forum, and there are hundreds maybe thousands of Envoy out there with these same issues, causing accidents on the road way too often! it's dangerous, and nobody will help with this irritating issue!
- Wilmington, NC, USA
The contact owns a 2002 GMC Envoy. The contact stated that while driving 45 mph, a tire was on the road and the contact swerved to the left to avoid the object however, the power steering assist failed and the brakes failed to respond. As a result, the contact lost control of the vehicle and flipped approximately ten times and crashed into a guard rail. The air bags failed to deploy. The contact was taken to a hospital where there were injuries reported. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. Updated 09/05/14 the consumer stated the ignition switch may be the cause of the failure. Updated 12/16/2014
- Little Rock, AR, USA
- Mckee, KY, USA