10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We purchased a $33,000 new vehicle in October. We immediately noticed the passenger front seat seatbelt locks then starts to tightening and never unlocks. I brought the issue to the service department, the new car sales manager, and gmcs attention. Dean cloud in bentleyS service department told me that the seatbelt is designed to lock so a childS safety seat can be put in the front seat. I showed him that the visors in the car and the users manual say never put a car seat in the front with the air bags. He said that the passenger must unhook the seat belt every few minutes then reconnect it. I find this unacceptable. The dealership is putting the passengers in the vehicle in an unsafe and illegal situation by telling them the only solution is to disconnect the seatbelt while the vehicle is in motion. The seatbelt in its current condition is choking the passengers, which is also unsafe. The seatbelt needs to be repaired or replaced. The differential unit had to be replaced. The bearings did not have enough tourqe (that is wht the dealer told me).
- Huntsville, AL, USA
- Fort Wayne, IN, USA