Tire failure/blowout.. tire under 3 years old.

- Ca, CA, USA

Spare tire hoist jammed could not lower tire to change flat had to wait in 20 degree weather for a tow.

- Barnegat, NJ, USA

I am the original owner of a 2002 GMC Envoy. I live in New Jersey and I recently came out of my house and found I had a flat front tire. This is the first time since we purchased our Envoy that we attempted to change a flat tire on the Envoy ourselves. I wanted to switch the flat with my full size spare. When my husband tried to remove the spare the hoist that holds the spare tire would not budge. He eventually jacked up the vehicle and removed the flat tire and took it to be repaired. Later that day I brought my Envoy to a tire store to replace all my tires. The service attendant told me he could not lower the hoist to remove the spare either and suggested I take it to my GMC dealer. I brought my Envoy back to the dealer I purchased it from and they also could not lower the hoist. I spoke to the service manager and he told me it was a 'design flaw on the part of GMC. He also told me that the same thing happened to his GMC vehicle only in his case the hoist and spare fell out off his while he was driving it and he did not even realize it until he looked underneath one day and it was gone. He then told me it would cost me $285 to replace mine. I called GMC customer service and was told that because my car had 89,000 miles and it was out of its warranty that they would not reimburse me for the repair. GMC said it was 'normal ware and tare' and was caused by bad weather and road salt. Why on earth would GMC design a spare tire hoist that could not withstand the elements for the life of the vehicle? there is nothing written in the owner's manual about how to care and maintain for the spare tire hoist on the 2002 Envoy. I was lucky the flat occurred in front of my house and not on a highway in the middle of nowhere.

- Hasbrouck Heights, NJ, USA

Continental cross contact LX 245/6517R tire.

- Tamarac, FL, USA

Consumer had all of the weather proofing on the vehicle replaced by the dealer as well as the clutch assembly. The fan clutch was replaced, the air bag indicator light came on. The consumer was told that nothing could be done if the light wasn't on at the time. The plastic trim from the seat belt broke, the seat belt failed again, the transmission would drag, the engine light was on and made a grinding noise, the drivers side tire was loosing pressure, the passenger inner door seal leaked, the clock on the radio would reset itself, the drivers side seat belt would lock up when the brakes were applied they would skid and pull to the right.

- Fort Gordon, GA, USA

Tires on front of vehicle had steel belts coming out. Also, there was a recall on vehicle which dealer did not tell consumer. Recall was to inspect and replace front lower control arm brackets. Contacted dealer about tires and dealer urged consumer to bring vehicle in. After dealer looked at tires, would not let consumer drive vehicle. Dealer stated it was unsafe. The consumer reported that the front tires were worn excessivly. The dealer replaced both front tires. Michelin size 17, dot number rm3ktd2cx.

- Gardernville, NV, USA