10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 15,951 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle was in service 3 times within 14 days, GM says the problem was the ignition switch, I say the source of the problem has not been fixed. Engine stalled 6 times in moving traffic, the "ABS" warning light is on, some time the "check engine soon" light comes on. Dealer replaces throttle body injection assembly. Next day the vehicle stalls again with same symptoms. Dealer replaced ignition switch again. !4 hours later engine stalls in moving traffic. Dealer installs event recording device, engine stalls and identified low ignition voltage (6.7 vs 13.6 vdc). Source of problem could not be identified, dealer says vehicle is safe to drive. We filed a lemon law claim.
- Santa Barbara, CA, USA
When reaching a stop sign consumer applied pressure on the brakes, instead of vehicle coming to a stop, it accelerated and ran onto two curbs, finally crashing into a play ground.
- San Diego, CA, USA
Consumer stated the rotors and brakes were rusted. This resulted in extended stopping distance.
- Brooklyn, NY, USA
My wife was driving around 35 mph during a clear day when suddenly the steering wheel of our 2003 GMC Envoy started wobbling and she couldn't control it anymore. She stepped on the brakes but the vehicle wouldn't stop. The vehicle went over the curb and initially hit a utility pole on the left passenger side, then eventually hit the tree with the front bumper and knocked the two stationary objects down. Surprisingly, the airbag didn't even deploy. The insurance company declared the vehicle total wrecked and unrepairable. As expected, GMC declined responsibilities. They sent a so called independent investigator but they wouldn't give me his phone number. The report they sent contained only raw data about the airbag and nothing about the steering wheel. I will never buy or recommend a GMC again.
- Diamond Bar, CA, USA
While traveling mph and when depressing brakes pedal traveled to the floorboard which caused extended stopping distance resulting into a crash.
- Yonkers, NY, USA
- Huntsburg, OH, USA