10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 34,815 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Entering straight stretch of 2 lane hwy.,I swerved to miss object in my lane and part of adjacent lane. I could not straighten up vehicle. The vehicle rolled and struck a tree. The engine was off and the air bags did not inflate. My door was damaged and had to be cut off to free myself. The Envoy was totaled. My wife's harness did not hold and she was facing the rear between the front seats. The side air bags and front air bags did not work. The vehicle was well maintained with new tires and brakes. I was life flighted, and my wife was carried by ambulance to the hospital where we sustained multiple injuries.
- Pace, FL, USA
I bought the vehicle in March of 2012. The passenger seat belt will not work and I use them for car seats now which places my lil ones at risk since they may not be properly fastened in because this seat belt should function. Also my back hatchback door doesn't latch properly unless I slam it down hard. If I don't gate ajar light comes on and I hear it loose. The latch system has fallen apart due to the slamming. Window part also does this so I don't use it. I can't believe there are no recalls to fix these safety hazards.
- Kaiser, MO, USA
The contact owns a 2003 GMC Envoy. While driving 19 mph, another vehicle crashed into the passenger side of the contact's vehicle. The air bags failed to deploy. She stated that the driver side seat belt did not restrain her during the crash. The driver sustained a concussion, whiplash, and multiple contusions. The manufacturer inspected the vehicle, but were unable to determine the cause of failure. The vehicle was destroyed. The VIN and engine size were unknown. The failure and current mileages were 29,000.
- Henderson, NV, USA
2003 GMC Envoy with a list of problems ** the consumer began to hear a knocking and pinging in the engine on cold starts and felt a hesitation when the automatic transmission shifted into gear. After many complaints, it was finally discovered the engine knock was due to shorter pistons in the re-designed engine and the hesitation in the transmission shifting required reprogramming. The consumer was told he would have to live with the engine knock, because it could be more trouble taking the engine apart. On a separate occasion, the engine stalled due to the battery dying. From April 2004 to October 2004 the battery failed several times and had to be re-charged. During that same time the engine light illuminated and each time it happened, the dealer would have to reprogram the engine computer. The radio was not functioning properly which primarily consisted of static. The driver information center control knobs as well as the radio knobs wore out. The front center console was loose. It was discovered that the engine light was coming on because the third stop light that's on the top of the liftgate malfunctioned. There was a short circuit in the stop light. The cooling fan broke, the brakes and the left front head lamp had to be replaced. The rear tail lights, directional and signal lights have been replaced several times. The lug nut broke while a replacement tire was being mounted on the vehicle. The front stabilizer linkage was replaced. The gas tank had to be replaced along with the fuel lines and a seal on the tank due to a leak. The seat belt was designed poorly and the belt cuts into the consumers neck. The drivers side door didn't close properly, the windshield wipers were replaced within the first 2 years.
- Kinnelon, NJ, USA
- Elkton, MD, USA