10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 107,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 18 year old daughter was driving on the pa turnpike around 12 am on Oct. 5, 2015. She was changing lanes, moving into the left lane next to her and the steering wheel locked, it would not allow her to straighten out the steering wheel. The Envoy drove right into the median at full force, spun around, and flipped twice. When the car landed on all four wheels, she was across the lanes of traffic. She was able to get out of the car and to safety prior to being hit by 2 other cars coming down the road. The Envoy was totaled. By the grace of god my daughter made it out alive and is currently experiencing problems with her left knee. We are not sure why the steering wheel locked, unable to turn, forcing her directly into the median. It could be an issue with the steering column or wheels. The Envoy is currently at a collision yard in levittown, pa.
- Langhorne, PA, USA
- Rockville, MD, USA