I was doing preventative maintenance on my 2005 GMC Envoy and while I had the passenger side wheel off I had noticed a fairly large rusted hole in the side of the frame to the left of the shock tower. I couldn't believe that a 2005 vehicle had frame rust that went clear through the vehicle. I have a 1981 Jeep that I use as a farm vehicle doesn't even have frame rust through. I am sure that before this vehicle is paid off it will have a broken frame soon. I just checked the hole yesterday and it is getting larger. Very poor metal used in these frames. Not satisfied. A frame ought to last longer than that.

- Alledonia, OH, USA

I have a 2005 Envoy that I purchased less than a year ago from a local Chevrolet dealership. On the day of the failure, I did not drive the vehicle to work. When I returned home, I found that the back trunk hatch had somehow opened on its own, causing it to separate from the glass. The trunk hatch was broken in such a manner that it could not have been brought on by another individual or object. After noticing this defect, I contacted the dealership. The automobile was taken to the dealership the next day where they filed a claim with the warranty company. However, the service technician decided that the struts were not the cause of the defect and worked properly and could not hypothesis on why this failure had occurred. He reported this to the warranty company who thus denied the claim because they do not cover the glass on the automobile. I was displeased with the outcome and contacted both the warranty company and the GMC headquarters myself, hoping that this initiative would resolve the situation. It is my belief that there is some type of defect that caused the hatch to open on its own. The company will only replace the struts and are requiring me to pay for the glass replacement and labor for something that I neither caused nor could have prevented.

- Jesup, GA, USA

My son was killed in a rollover accident on 4/18/06. He was ejected through the driver's side door in which the top part of the door was pulled away from the roof of the car during the rollover. By looking at the tire tracks of the accident, he was just entering the on ramp of the road and the tracks show no skid marks, swerving, etc, just a straight line into the ditch as if he didnt have control of the steering or brakes, possible stalling ?? both tires on the driver's side were flattened. Air bags were never deployed.

- Orchard Park, NY, USA