10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 1
Average Mileage:
47,333 miles

About These NHTSA Complaints:

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problem #3

Dec 042021

Envoy

  • miles
I just want to add to my recent complaint made December 2021 file number 11444000 when our left side brake failed to disengage completely causing the vehicle to vear left into 2 traffic light poles. recently have the front end rebuilt and noticed the seat belts needs to be replaced or rebuilt but the passenger side belt is retracted so hard I cant get it off the seat, it is crushing the seat basically and I see other complaints of this happening and almost suffocating the passenger. I was lucky my wife was not with or the belt would have pinned her in, the driver belt is stuck as it was when i removed it.

- Baldwin , WI, USA

problem #2

May 252018

Envoy

  • 142,000 miles
My accident was May 25th 2018, my back passenger went off of a soft shoulder throwing me into 2 trees, I hit first one and seatbelt came apart but still over one shoulder hitting second tree and only thing that saved me was my right foot was under the brake and not on it, I hit my head on windshield causing me to have vision problems, severe whiplash, and rsd in right leg, I have to have cane, walker, or powerchair, my husband wants a divorce bc of my depression, my kids get fustrasted bc I forget I said something and I continue to repeatedly say thing, I never had none of this wrong with me till this accident and monique hill in claims says none of my injuries nor my family problems have nothing to do with General Motors and I didn't hit sensors, I never had a seatbelt on but if that was the case that ding sound wouldn't have stopped! my life has completely changed and I'm losing my family bc of a accident

- Harlem, GA, USA

problem #1

Mar 162008

Envoy

  • miles
Single car accident with car running off road ran into ditch, overturned and hitting phone pole. Airbag did not deploy. Questionable seat belt issues.

- Columbia, MD, USA