10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 4,673 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The 2003 Envoy we purchased gave us numerous problems, including a number of the ones other owners mentioned here, like the glass liftgate that does not operate properly, various electrical problems, but especially the outside rear view mirrors that move on their own no matter how many times they were supposedly fixed by service technicians. They do not stay in the position we set them in, and the fuel tank leaking is very dangerous as well as inhaling freon because of malfunctioning A/C system. Why is GMC doing nothing to solve these problems" I can't understand how they are getting away with this seeing that so many owners are having the same problems. What do we have to do to get some help"
- Ashland, AL, USA
This was originally submitted on 10/14/2003, but because I don't see it on the NHTSA web site, I am resubmitting: The liftgate window of 2003 GMC Envoy XL exploded/shattered when I tried to open it beyond the first few inches. A shower of glass resulted in a severe facial laceration to my 4-year old daughter. There is no warning whatsoever on the window or in the vehicle operating guide regarding such a danger. This defect is a major danger that could have resulted in even greater physical injury and has left a scar on my daughter's face.
- Bridgewater, NJ, USA
- Franklin, MA, USA