10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 GMC Envoy XL. The contact stated that the vehicle was stopped when he noticed a burning odor and saw smoke and a small fire coming from the front passenger seat. The contact shut the vehicle off and was able to extinguish the fire. Upon restarting the vehicle, the contact stated that the front passenger seat could no longer be adjusted electronically. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure and current mileages were 84,000.
- Sunnyside, NY, USA
Engine, check gadges light appears, SUV stalls, radio lights and steering lights keeps failing. I have taken my 04 envoyxl into the dealership over 7 times for the same problem in which they have not yet been able to fix/resolve. My envoyxl check engine and check gadges lights keep popping on and the vehicle continues to cut off/stall the dealership has not yet fixed the problem, I have taken the SUV in over 6 times for this problem. From 2004 until now 2007 the problem continues. The lights on the dash board keeps going out. They have replaced the lights at least 2 or 3 times but they keep going out. These lights are on the radio part, the buttons which operate the radio and switches the station. The panels seems to get very hot. The lights are currently out now after being replaced 3 times and now the vehicle is out of warranty. The paint on the SUV is very dull and the leather on the 2nd row seat is cracking, completely worn and very cheap. I complained to the dealership 1 year after I purchased the vehicle that the leather is worn out too fast, nothing was done about the 2nd row leather seats. The paint on the exterior is dull and spotty, I complained to the dealership before the 36,000 mile warranty expired and nothing was done about the paint either. This SUV is a lemon, it continues to cut off although many attempts has been made to repair the problem, I think they should buy this vehicle back since it can't be fixed. There is a defect in the electrical system since these lights on the instrument panel continues to wear out very fast and the radio had to be replaced already but the lights continues to blow out on the instrument panel and the steering wheel which also controls the radio and other components.
- Atlanta, GA, USA
- Fairview Heights, IL, USA