10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,633 miles

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problem #3

Mar 152021

Savana

  • 0 miles
I test drove the vehicle I purchased in the penske parking lot. I was not able to take it to the freeway. Vehicle felt fine, engine looked good, rear tires were worn, but I was told they conformed to dot standards. After the purchase I started to drive it home. When I got on the freeway, I could not get the truck above 50 miles per hour with out severe vibrations. The truck also pulled to the right, it was obvious the truck needed a front end alignment. Penske gives a 15 day period when they will repair damage you have found. I arranged with alyse, the girl that works for penske sales in Pennsylvania. She had me bring the truck to corona rental and repair center. I picked the truck up on the 15th of March and brought it to penske for repairs on the Friday, 19, March 2021. I called the following week, and talked to yeisen delgado, the sales rep where the truck was purchased from. He said the truck had been in an accident, and asked me if I was in an accident. I had not been in an accident, and denied it with vigor. I could see I was not going to get my truck repaired. I went to view the truck the next week, and was met by victor, the repair mechanic supervisor. He showed me the damage from the accident, I have many pictures. They had drawn an arrow indicating the damage. It was obvious the damage was al least 4 months old. I had possession of the truck for 4 or 5 days. I had a carfax report and it clearly said no accidents or damage reported. So, I purchased a truck that had been in an accident. I have been struggling with them to repair the truck. I believe they are fixing now. But, I have purchased a truck that was certified proven to be in good condition. I could not use it to drive my home furniture/goods the 1347 miles to my new home. Photo's show the rust on the rampaged parts are at least 4 months old.

- Corona, CA, USA

problem #2

Oct 192020

Savana

  • 62,000 miles
Occurs intermittently while driving over last 4 months in following order: Intermittent death wobble in steering wheel when braking stabletrack dash light came on and brake lights would not turn off. Brake switch at pedal replaced. Brake lights now staying off. Stabletrack dash light came intermittently three times again. Steering wheel off centers itself to left a few degrees. Intermittent death wobble in steering wheel when braking re-occurs. Brakes pulling slightly to left. Brakes stop pulling left. Steering wheel re-centers. Intermittent death wobble ceases in steering wheel when braking.

- Huntington Station, NY, USA

problem #1

Jun 042019

Savana

  • 53,900 miles
The contact owns a 2016 GMC Savana. While the key was in the ignition with the vehicle turned on, the power windows would not operate correctly. There were no warning indicators illuminated; however, the interior lighting flashed on and off. The vehicle was taken to cook Chevrolet Buick (1193 w saginaw rd, vassar, mi 48768, (989) 823-8523) where it was diagnosed that the power switch for the window needed to be replaced. The vehicle was repaired, but the failure recurred. Also, while driving 65 mph, the brake and ABS warning indicators illuminated when the brake pedal was depressed. The contact stated that the rear calipers seized. The contact took the vehicle to the nearest independent mechanic who stated that the calibers needed to be replaced. The vehicle was repaired. After the repair, the contact noticed that the stabilitrac indicator illuminated. The contact took the vehicle back to the same dealer and was informed that the steering position sensors failed and needed to be replaced. The contact called the manufacturer and was provided case number: 9-529-6763906. The failure mileage was approximately 53,900.

- Vassar, MI, USA