10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 28,271 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2009 GMC Sierra. Consumer writes seeking reimbursement for repairs related to takata airbag safety recall. The consumer stated the airbag light illuminated. The dealer stated the airbag recall had already been perfomed on the vehicle. The consumer paid to have the airbag sensor repaired.
- Philadelphia, NY, USA
The contact owns a 2009 GMC Sierra 1500. The contact stated while driving at 45 MPH, he crashed into the driver's side of another vehicle. The air bags failed to deploy. The contact did not know whether a warning light illuminated. A police report was filed. The contact did not sustain any injuries and drove the vehicle to his residence. The dealer was notified of the failure and informed the contact that they could not assist with the air bags failure unless he had a recall notification. The contact also stated while driving at 40 MPH, his vehicle crashed into the rear of another vehicle and the air bags failed to deploy. There were no warning lights illuminated. The contact did not sustain any injuries and drove to his residence. A police report was not filed. The contact stated that another vehicle crashed into the rear of his vehicle. The air bags did not deploy. There were no warning lights illuminated. The contact did not sustain any injuries. A police report was filed. The contact was able to drive to his residence. The contact stated while driving at 75 MPH on a wet road, the brake pedal was depressed and the front and rear tires inadvertently locked. The vehicle slid off the road and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact stated that he did not sustain any injuries and drove to his residence. A police report was not filed. The contact received a recall notification for NHTSA Campaign Number: 21V052000 (AIR BAGS) for the front passenger air bag only. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 40,000.
- Crossett, AR, USA
The contact called on behalf of a GM dealer where he is employed. He stated that a customer had dropped off his 2009 GMC Sierra to be serviced for NHTSA Campaign Number: 21V052000 (Air Bags). As the vehicle sat on the dealer lot with the engine off, the contact witnessed both the passenger and driver side air bags deploy without incident. The manufacturer was notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 68,895.
- Murfreesboro, TN, USA
Takata Recall. The contact owns a 2009 GMC SIERRA. The contact stated that the "Service airbag notification" warning light had illuminated onthe instrument panel. The contact then received a notification for NHTSA Campaign Number: 21V053000(AIRBAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure was unknown. Vin tool confirms parts not available.
- Price, UT, USA
About a year go starded to see a crack on the dashboard by the air bag
- Houston, TX, USA
The contact owns a 2009 GMC Sierra. While driving at an unknown speed, the air bag warning light remained illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,000.
- Louisville , KY, USA
The contact owns a 2009 GMC Sierra 2500. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer where the technician diagnosed that the air bag module and sensor were defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure and current mileage were 55,544. Updated 8/11/14 the consumer stated the airbag control failed. The dealer advised this was due to moisture/salt. The manufacturer refused to fully repair the vehicle under the extended warranty due to the high mileage. Updated 09/5/2014
- Holden, MA, USA
The contact owns a 2009 GMC Sierra 1500. The contact started the ignition and heard a loud knocking noise on the outside of the vehicle. The failure began one week after the vehicle was purchased. In addition, the brakes would shake and vibrate when they were engaged. The engine consumed an excessive amount of oil. The air bag sensor also caused the air bag warning light indicator to illuminate. The vehicle was taken to an authorized dealer where the engine and air bag sensors were replaced. The engine failure continued to occur after the engine was replaced. The contact stated that the vehicle was taken to the dealer fifteen times. The manufacturer was notified of the failures and only offered her a free oil change for one year. The vehicle was not repaired. The failure mileage was approximately 1,000.
- Spokane, WA, USA
- Gonzales, LA, USA