Frame is completely rotted & any service station I take my truck to for service or inspection refuses to work on my truck due to safety from accelerated frame rust & rot. I found upon further investigation that GM refuses to fix the problem. I now have a vehicle that is not road worthy & unsafe even thou it has low miles & is in excellent condition, I am unable to get a state inspection on this vehicle & I am not able to drive my vehicle in my state due to this problem.

- North Scituate, RI, USA

Dear sir, I have a 2002 GMC pickup that has had the spare tire fall out of its mount due to severe rust of the frame. Upon further investigation my frame has severe rust in several other areas. I have contacted GMC and was basically told to have a nice day! I purchased this vehicle new and it has 57,000 miles total. My body shop tells me that the only way to repair this frame is to replace it! I find it appalling that GMC sells a $40,000 vehicle that has a life cycle of 8 years. I cannot sell this vehicle to anyone and tradein would be a joke. Is there any way you could make GMC face this problem and resolve it" either replace the pickup or frame" any help would be greatly appreciated! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sitka, AK, USA