8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
62,750 miles
Total Complaints:
1 complaints

Most common solutions:

  1. repaint (1 reports)
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problem #1

Sep 022015

Sierra 1500 SLT 5.3L

  • Automatic transmission
  • 62,750 miles

click to see larger images

paint flaking paint flaking paint flaking paint flaking

I noticed a small spot (1/4") above my windshield where the paint was coming off the roof. After driving approximately 10 miles, the wind was getting under the paint and taking off as you see in the picture. If I keep driving the vehicle in this condition I'm sure the paint will come off of the entire roof. I've watched videos spraying all the paint off White GM vehicles with a water hose. It doesn't take much, it isn't stuck at all! There is absolutely no excuse for this. This is blatant improper prep and paint and body management.

Paint, especially good paint lasts a long time. It should stick and last the life of the vehicle. Even cheap paint does better than this! The longevity is in how the vehicle is prepared for paint. GM did sloppy low quality no care paint work. Any mfg should stand behind their build and work and should be willing to give a lifetime warranty for issues like this. Either the surface was contaminated, they didn't have proper flash time on primer or had improper atmosphere in the painting area. Paint issues like this is what they failed to do correctly... period.

I called the local dealership to see if this would be covered under warranty. Instead of standing behind their work this is covered only under the bumper to bumper warranty. GM knows they are doing low quality paint work or they would have no problem warranting their work. If they did it correctly it would stick... period.

These days it seems everyone only cares about slinging something out the door and getting paid... whether it is done right or not. Nothing is what it claimed to be. As much as these vehicles cost now we should be getting a high quality vehicle. I've already seen how GM customer service works just trying to get the (CPO) (Certified) paperwork for the vehicle. Which I didn't ever receive. I am at the point where I don't even want the dealership service department working on my vehicle. Its just a gamble whether the particular dealership has the proper personnel that knows what they are doing or not. From my experience its a part not knowing and part making up BS. Lets face it the average customer doesn't know any better and that's exactly how they see it.

Its not pretty but I did a quick fix so that the paint didn't come off the entire roof. Hopefully this will hold and keep moisture out until I can paint the roof and determine if I need to repaint the entire vehicle. I have more small blisters that are ready to break and do the same, so hopefully they will hold and I will have to hold off washing it until it can be repaired.

For a temporary fix I just used a $2 can of white spray paint... which stuck much better than what GM had on the vehicle! I mask off the area and tried to feather the edges without knocking off all the paint. (400 grit very gently) After that used a heat gun to remove any moisture. Then sprayed 3 light coats applying heat between. (warming metal to aprox. 100-120 deg F) Also covered the vehicle to prevent any overspray which I would recommend if anyone does the same.

- Micah J., Oneonta, AL, US