4.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,298 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I bought the vehicle new in 9/2015. I reported a vibration between 75-80mph to the nearby GM dealer (twice). The dealer kept the truck for a few days and stated they could not correct the problem. I took the truck back to the original dealer where I bought it, they did a road force balance on the tires and reported the problem fixed. I took the truck back to the original dealer at 13K miles, they kept the truck for a few days and reported the tires needed to be replaced. They replaced the tires and stated the vibration has been resolved. I drove the truck for another 3K miles and noticed that the vibration was starting up again. At 18K miles, I returned the truck to the original dealer and they are going to try and resolve the problem a 5th time.
- Canton, GA, USA
Significant clunking in rear end indicative of improper alignment or lash is rear differential. Excessive vibration at speeds over 65 mph when the driveline is under load. Vehicle has been to the GMC dealership where it was purchased three times with no resolution to date. Current mileage is 18,000.
- Cincnnati, OH, USA
The automatic transmission has a hard shift when going from park to reverse or park to 1st gear. The vehicle shudders when at interstate speeds causing a shake similar to running over interstate road bumpers/ lines. This has been brought up to the dealership several times and they reset the "learning transmission" fixing the problem temporarily for a day or two.
- Raleigh, NC, USA
I purchased my first new vehicle in Oct of 2015. I've owned 4 vehicles since I've had my license, 2 Dodge and 2 bmws. I chose a truck I've dreamed of having since I was 16. I'm currently 28. I chose the Sierra denali. Not only was this my first new vehicle but this was my first truck and my first GM product of my life. Now I'm teetering on it being my last. Through the 14 months I've owned the vehicle (since 4 miles) I've had numerous issues. My front differential has been rebuilt not once but twice. My truck has 45K on it. It has never towed hauled or other wise performed a task requiring it's power other than normal driving. It has been babied. Cleaned washed oil changed tires rotated and 93 octane fill ups. Amongst other issues were the infotainment center freezing. Cvs axle shafts performing erratic along with bucking slamming and noises through the power train. A random leak in the lower oil pan that the dealer said was a manufacturer defect they were aware of. A airbag software safety recall and a shifting driver seat that tends to move a bit during cornering. Now to top all of those issues off in those 14 months I now have a leak the extends out from the edge about 5 inches from the rear windshield all the way from the driver side to passenger side. I'm not in bumper to bumper warranty. I was told 100 dollars and it will be fixed. It shouldn't have to be fixed. None of it should have. I have had less issues in all 4 of my last vehicles put together than this 1 vehicle I have owned for 14 months and I bought it new. This has been a big let down. A disappointment 12 years in the making apparently. One that has more than ruined my day. I honestly don't want this truck. It's scarred for life. That's obvious and not reversible. But now I'm under water on a loan for a truck that's not worth its weight in scrap metal. That's neither right nor fair.
- Danvers, MA, USA
Extreme lag/delay- harsh engagement when shifting from park to reverse. Its like you are backing into something? when cruising 28-32 mph and releasing accelerator(as if you were coasting into a turn) when slowing the vehicle seems to shift up and lunge entering the turn. Clunks and shifts hard when cruising normally when you have to release the gas pedal and slightly reaccelerate, causing the driver to hesitate. Vehicle shutters and hard accel 10X worse when towing a 7000 # trailer (truck is rated over 12,000 lbs. Towing).
- Sequim, WA, USA
The contact owns a 2015 GMC Sierra 1500. While driving various speeds, the transmission vibrated and caused a hesitation when the gears shifted without warning. The vehicle was taken to the dealer and repaired; however, the failure recurred several times. The manufacturer was made aware of the failure. The failure mileage was 50.
- Spokane, WA, USA
First of all the headlights are very dim and at night cannot see nothing.dealer said it is what is.very bad !! also my Sierra on window sticker states comes with all terrain tires it does not have all terrain tires. They are 265/65/R18 Goodyear Wrangler sra.I worked for Goodyear and those tires are all season !!! not all terrain as specified on window sticker !! I talked to dealer and called customer service at GM they never call back and they said those are the right tires.they are not according to my attorney who states the window sticker is totally incorrect and is fraudulent check your tires and window stickers and compare and look on goodyears website you will see.also my transmission clunks and knocks and shifts incorrectly dealer states its normal I spend 40K on a new truck and all I have are problems and GM does nothing. It downshifts horrible what can I do"?"
- Los Angeles, CA, USA
Delayed engagement in drive, transmission clunks, RPM flares and truck quits moving unexpectedly. Shudder at 3- 50 mph, vibrates steering wheel and leaves an uneasy feeling the truck is going to quit moving.
- Montgomery, AL, USA
Purchased vehicle with just over 9,000 miles on it. Noticed excessive vibration at highway speeds. At just over 12,000 miles driveshaft suffered catastrophic failure at low speed in a residential area. Failure occurred on a wet road under moderate acceleration at around 10-15 mph. Driveshaft literally ripped into two pieces.
- Castle Rock, CO, USA
The contact owns a 2015 GMC Sierra 1500. While driving 60 mph, the vehicle began to decelerate and the engine warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that a gear cylinder fractured. The vehicle was repaired, but was unable to be driven. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.
- Fenton, MO, USA
Brought in my 2015 GMC 1500 Sierra truck in for vibrations issues at high speed of 70-75 mph. After 4 attempts GMC Corp refuses to admit that there is a safety issues in driving this vehicle at a normal rate. They continue to remove and replace the tires. I have never owned a vehicle before that such vibration is felt in the cabin of the truck, passenger seat, foot petal, etc.that is so uncomfortable, that my wife refuse to drive in the truck due to its safety. GMC will not acknowledge any of these complaints but will say everything is of specs. Like others this is the worse vehicle I have ever purchased. Found more complaints like this has been filed, but same result, GMC will do nothing.
- Waveland, MS, USA
Truck starts to vibrate at 60 mph and gets worse the faster you go.
- El Monte, CA, USA
On two separate occasions my truck has acted like it is in neutral while driving. The drive system disengages and the engine just revs. Once this happened while driving down the road, the other when the truck was stuck in snow. When it was stuck it disabled the 4WD system completely, rendering the vehicle stranded.
- Elkview, WV, USA
Headlights are very poor (when wet road or in town) cannot tell they burning...I have 20/20 vision......on slow down does not down shift....cannot accelerate....the starter hangs up on start as if does not fire or no fuel pump
- Rocky Mount, NC, USA
The transmission seems to slip or hesitate at takeoff. The running lights are too dim to see down the road.
- Vancleave, MS, USA
Driving my new 2015 GMC $52,000 GMC Sierra, I noticed a distinct slipping/hesitation/general roughness when accelerating from a dead stop. The truck seemed to either have a transmission or engine problem. Took it back to dealership for them to check, and they indicated that this was "normal" and it was just the "cylinder deactivation" feature performing as designed. I explained to them that cylinder deactivation only typically happens at highway speeds and especially not from a stand still. They stuck by their story and again stated this was normal. My son came to see me and drove my new truck. Of course the truck hesitated and slipped from a dead start. "what's wrong with your new truck dad?" he asked. I told him it was 'normal and he just rolled his eyes. This is not normal for every Sierra that GMC makes with the 5.3 engine and 6 speed transmission would do this. I have read on numerous message boards and websites where this is an issue and GM needs to fix the problem. Also, the headlights are extremely dim and are barely usable. As others have stated, I can only see maybe 20-30 feet in front of me and not very bright at that.
- Eatonton, GA, USA
I had made a complaint to chapdelaine Buick- GMC that my brand new truck did not seem to go into four wheel drive. I was told to bring the truck to the dealership and they would check it for me. I was told by the service department that the truck worked just fine in four wheel drive. I then noticed that the truck seem to shift very rough and I called the service department and told them that something had to be wrong. The service department asked me to bring the truck back down to them the next day and they would take it for a test drive. While I was driving the truck to the dealership it shifted from drive into neutral.I coasted to a stop put the vehicle into park shut off and restarted the engine and then shifted back into drive and tried to drive again. This time the vehicle service engine light came on and the vehicle stayed in low gear and would not shift into a higher gear. The best speed I could make was 10 mph. I stopped the vehicle and restarted two more times. On the second try the vehicle did go into drive. I made it to the dealership and they took it for a test drive and upon their return gave me a loaner vehicle. They had to rebuild the transmission on my brand new truck which took about three days. Thankfully this event took place on a back road with little traffic. If it had happened on a busy road an accident might have occurred.
- Ashby , MA, USA
- Topeka, KS, USA