4.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,149 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I had made a complaint to chapdelaine Buick- GMC that my brand new truck did not seem to go into four wheel drive. I was told to bring the truck to the dealership and they would check it for me. I was told by the service department that the truck worked just fine in four wheel drive. I then noticed that the truck seem to shift very rough and I called the service department and told them that something had to be wrong. The service department asked me to bring the truck back down to them the next day and they would take it for a test drive. While I was driving the truck to the dealership it shifted from drive into neutral.I coasted to a stop put the vehicle into park shut off and restarted the engine and then shifted back into drive and tried to drive again. This time the vehicle service engine light came on and the vehicle stayed in low gear and would not shift into a higher gear. The best speed I could make was 10 mph. I stopped the vehicle and restarted two more times. On the second try the vehicle did go into drive. I made it to the dealership and they took it for a test drive and upon their return gave me a loaner vehicle. They had to rebuild the transmission on my brand new truck which took about three days. Thankfully this event took place on a back road with little traffic. If it had happened on a busy road an accident might have occurred.
- Ashby , MA, USA
- Eatonton, GA, USA