10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,154 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have had several instances where you push the accelerator and you start to go and then it just stops moving like the transmission has disengaged. Started to turn into oncoming traffic this morning and had to stop as as it did this and I was going to get hit!!! it does it a lot, first time I would have been hit!!! GM says they know it's a problem, at shop now again for it! going to get someone killed!!!!
- Cheyenne, WY, USA
1. the transmission shifts extremely rough from 1st to 2nd gear in parking lots at a slow speed and on normal highway or street driving and experiences the same thing while slowing down to stop 2. the engine has recently been having a awkward shake to it while in ideal after it has been running and warm 3. while backing up and turning the wheel, the front suspension will let out a loud clunk sound and the sound will return when turning the wheels back forward after putting it into drive.
- Modesto, CA, USA
Towing a 5900# rv trailer within the specified 7600# tow weight capacity, caused the transmission to overheat and free spin within 10 miles of travel. Transmission overheating occurred when towing (285+), when not towing but in tow mode (264), & when driving (241). Dealer and GMC tech's do not have a correction for the transmission operating above range. V6 engine w 6 speed automatic transmission. Traveling at 60mph. Weather temperature low 80's. leaving the owner in the road with their rv waiting for 20 minutes for the transmission to cool down so it can be moved off the road, is not safe.
- Josephine, TX, USA
I bought this truck used with 12,918 miles on it, April 2018. When driving(especially on highway), and changing speeds, transmission clunks and lurches-automatic transmission. It sounds and feels as if drive train will fall out. I have taken it to dealer twice. The first time, they kept it for 3 days, the second time, for one. The mechanic is able to replicate the noise/lurching, but they are unable to find a cause or correction. They tell me it is not dangerous, but I am concerned that the noise/movement, could cause myself or another family member to swerve or brake hard and cause an accident. The mechanic has tried "updating the software" but that did not fix it. Several other GMC Sierra owners tell me they have had same problem.
- Germantown, MD, USA
When driving at slow parking lot speeds or when coming to a complete stop the vehicle intermittently lunges, surges or jolts, causing the vehicle to move forward or backwards unanticipated. Sometimes the jolt feels like another vehicle has hit this vehicle from the rear, again causing it to lunge forward.
- Dayton, OH, USA
Unintended acceleration when slowing down to come to a stop the vehicle will occasionally engage a lower gear very suddenly and lurch forward. The resulting force is enough to overpower the braking effort being provided by the driver and the vehicle will move forward several feet before the driver can react and apply more braking force to stop the vehicle. The issue occurs randomly and infrequently at very slow speeds (5-10mph). There have been several occasions where ive been braking to stop at a stop light and been forced into the middle of an intersection. Im concerned the issue could cause the vehicle to strike the car in front of it or a pedestrian crossing in front of the vehicle as it stops for a crosswalk. Multiple unsuccessful repair attempts have been made by the dealer. I attempted to force the manufacturer to buy the vehicle back from me through the Massachusetts lemon law and since that time they have denied the existence of a problem. I have seen several instances online where consumers with the identical vehicle (all with the 8 speed transmission) complained of the same problem.
- Pembroke, MA, USA
The contact owns a 2017 GMC Sierra 1500. While driving 30 mph, the transmission failed after a complete stop. When the accelerator pedal was depressed, the rpms increased. When shifting from second to first gear, the transmission shifted into first gear with extreme force and caused the vehicle to abruptly accelerate. The contact had to engage the brake pedal with force to avoid a crash. The failure was experienced numerous times. The vehicle was taken to walsh Chevy Buick GMC (2330 North bloomington street, streator, il, 61364 815-673-4333) where the transmission system was reprogrammed twice and the electronic control module was replaced. However, the failure was not corrected. The manufacturer was notified. The failure mileage was 112. Updated 08/30/17
- Streator, IL, USA
Heavy vibration between 1200 RPM and 1500 RPM anywhere below 45 mph and above 70 mph
- Davie, FL, USA

- Auburn, CA, USA