The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. Additionally, the RPM increased quickly. The contact stated that the failure occurred while driving on a busy highway. The contact drove the vehicle across a four-lane highway to get the vehicle to the shoulder of the road. The contact stated that the transmission had seized. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the VIN was not included. The failure mileage was approximately 128,177.

- Cedar Grove, NC, USA

Driving in town going 20mph and the truck shut down not allowing for braking or gas and the steering locked up. Placed the vehicle in neutral, shut the truck off and turned it back. Was able to continue driving. Attempted to have the dealership we bought it from run a diagnostic and the battery was replaced but it continues to shut down at random times. Took the truck to a local auto shop after this happened again, another diagnostic was run, I am waiting the report to confirm what was done.

- Guttenberg , IA, USA

The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving approximately 55 MPH, the vehicle started losing motive power. The accelerator pedal was depressed and the engine revved; however, the vehicle failed to respond as intended. There was no warning light illuminated. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to drive the vehicle to a local dealer and failed to exceed 10 MPH. The dealer was able to diagnose the vehicle and determined that the torque converter had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that while driving approximately 35 MPH, the vehicle started vibrating and stalled. The contact stated that again, there were no warning lights. The contact was able to restart the vehicle and drove the vehicle back to the same dealer. The dealer diagnosed the vehicle and determined that the fuel injectors had failed and needed to be replaced. The vehicle was repaired; however, the fuel injectors failed, and the contact had taken the vehicle to a different dealer. The vehicle was not yet diagnosed or repaired. The contact stated that while driving approximately 65 MPH, the brake pedal was depressed but was difficult to depress. The contact allowed the vehicle to coast and was able to pull off the road. The contact slowed down to approximately 2 MPH and was able to use the parking brake to stop the vehicle. The vehicle was turned off and restarted to reset the braking functionality. The contact was out of town and took the vehicle to a dealer to be diagnosed and repaired. The manufacturer was informed of the failure. The failure mileage was approximately 24,000.

- Royal Palm Beach, FL, USA

In November 2023, my lifters collapsed and I had multiple bent pushrods on my vehicle due to the active fuel management system, leading me to become stalled in my vehicle on the middle of the road with no way of getting off the roadway safely. I have had multiple issues with this vehicle, and know many other who have as well. I had been compliant with all routine and preventative maintenance to this point, and I know that this will lead to injuries or fatalities due to these issues that GM is aware of, yet will not do anything to rectify the situation.

- Montgomery, IL, USA

Driving on highway at 70mph loss of power. Transmision slipping and vehicle rapidly lost speed creating a very hazardous situation. Was able to barley get of highway safely going down to 40mph. Vehicle went into limp mode.

- Puyallup , WA, USA

To whom this may concern, This gmc truck with the 6.2 has had constant engine issues regarding the lifters failure causing the engine to destroy itself internally I-??ve had to get it repaired every 3 Months on average there-??s also a class action lawsuit that applies only to the 2025-2020 years however they are the exact same engine in the 2017. The transmission is not in sync with the motor having a late take off or sounds like the gears are grinding between shifting

- Montgomery Village, MD, USA

i have 2017 gmc sierra 1500 6.2l engine i have maintain my service on this vehicle and now facing a complete engine failure due to the poor design of the engine by gmc. i have spoken with alot people and dealer mechnics and they all agree gmc and chvrolet know that this is a bad design but refuse to acept responsiblity for it. there are tousands of people with this same issue we cant fight this on our own we need your help please.

- Non Hispanic/Latino, NC, USA

I had to replace my transmission at 71902 miles. I complained to Flow GMC dealership over seven times about the Vibration, jerking, shaking and shuddering. Most of the time when I carried they said they can not duplicate the problem. On Feb. 05, 2025 I was driving and stopped at a stop light when I pulled off the vehicle started vibrating, shaking and had a hard jerk. I thought someone had ran in the back of me but that was not the case. I had it pulled in to Flow GMC they checked it out and said the transmission need to be replaced. I had it replaced at the dealership. I had to pay $7782 to get a new transmission. I read were they being are all on some GMC models. I want to know why the 2017 GMC has not been recalled.

- Fayetteville, NC, USA

When shifting down to a low gear at an abrupt stop the transmission will hit hard causing vehicle to brake harder and has almost gotten in accidents because it seems to push itself a bit.

- Castaic, CA, USA

Original issue started at about 60K miles regarding hard shifts and clunking with acceleration with my 2017 Sierra 6 speed transmission. I had it inspected by the dealer when I purchased it, told it was normal for this model. Had it inspected by independent shops, told that this is a known issue, but not fixable without a new transmission. At 90K miles, began experiencing a whining sound while idling. Told it is in the torque converter/transmission housing but I could not afford the thousands of dollars for replacement/inspection. I had the transmission fluid serviced and changed as recommended with the dextran ATF that GM recommends in the manual both at 60K miles, and again at 100K miles as recommended. I also drive the vehicle reasonably, yet still at 130K miles had the transmission and converter fail. With no warning, no check engine lights or vehicle codes. Even after I lost 5th and 6th gear, there were no warnings or alert in my truck and despite the transmission giving out while on the highway. I feel this is a huge safety concern with both GM torque converter and transmission issues being known, as well as my vehicle not giving any warnings before, during, or after my transmission failing. I have had the warning lights checked as well, I-??m told they are fully functioning when tested, so for some reason there seems to be an inherent issue with the truck-??s warning system.

- Chester, CT, USA

The lifters failed on one side and the dealer replaced only that side under warranty. I paid over 64k for this veh and I am scared the other side will fail while driving.

- Swartz Creek, MI, USA

I see you are investigating GM on their 2019 to newer vehicles with the v-8 motors over the active fuel management stuff causing motors to blow, I-??ve got a 2017 gmc with 5.3 with 30,000 miles and have issues with it over that mess. Just wondering why vehicles back to 2015 aren-??t included in it that have that active fuel management stuff that are having problems? Thanks

- Lynchburg, VA, USA

Transmission went out as I was pulling into traffic, no warning lights on dash and no issues until this incident and had it towed to the dealership where I was told it would be $6600 to replace the transmission and that it was completely in operable. My truck is a 2017 with 53816 actual miles. Called gm company and they will not help with repairs at all.

- Wyoming, MI, USA

Diving my 2017 GMC SIERRA 1500 down the road and all of a sudden it had a big bang in motor, luckily only going 35 miles an hour. Had a slight tick in engine which I had gotten after most recent service visit, and had scheduled to take back to dealer. When I had checked it with a scanner, it only showed a P0700/P0711 code which was for transmission, otherwise no other lights or codes until that day when check engine light came on. Immediately stopped driving and pulled in parking lot and had car towed to dealer that day, [XXX]. They had called me back on [XXX], and said that they had to go further into engine for diagnosis, for extra charges. They called back next day and said that there was a camshaft failure that led to bent rod and metal in engine. Only fix was to replace engine. I then went and talked to them about cost and cause of failure, which is what I previously have stated. I then put in a call to GMC CUSTOMER CARE about the issue, and what they could do to help with issue, because no engine should fail with that few miles on it. Stated also that I had bought vehicle used with factory warranty still on it, and had all service since done at a GMC DEALERSHIP, and that they had all my records. And also, that the previous owner more than likely had all service done at a GMC dealership since it was all under warranty at the time. My service request with them is number [XXX]. My basis is on TSB Bulletin No: 20-NA-142 and Bulletin No: 15-06-01-002M. Which shows that GMC Corporation was aware of issues. At moment I am awaiting response from GMC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Salem, VA, USA

I have been experiencing trasmission problems. The vehicle jerks, shutters and makes numerous thumping sounds during acceleration as well as at certain constant speeds. It frequently make a lound clunking sound when first put in drive and beginning to move. On January 16, 2025, I took the truck to Rubideaux GMC, 351 W Dalton Ave, Hayden ID 83835, for inspection. I was told that the torque converter "was shot" and that the transmission fluid was scorched and there metal shavings in the transmission filter. The service manager informed me that I needed a new transmission at a cost of $7,000. the dealer told me that they will have to find a remanufactured replacement which by their description are in short supply. I went to an independent shop in the area and was quoted a similar price. The employee also advised me of a class action law suite that was in process for 2016-2020 GM trucks and SUV's and passenger cars equipped with the model 8L transmission with the same problem. Several suits are under way including, [XXX] et al v GM, I find this situation especially concerning given the very gentle treatment Ive given this vehicle since I purchased it new. The truck only has 63,000 miles on it and I have never towed anything with this vehicle nor carried any load of more than a couple oh hundred pounds in the bed of the truck. What component failed" Transmission. The transmission is still in the truck pending available replacement. How was your safety put at risk? The transmission could fail while driving causing a lack of vehicle control. Has the problem been reproduced by a dealer? Yes it was confirmed by the dealership listed above. Has vehicle been inspected by the manufacturer, police, or insurance? It has been inspected by a licensed GMC dealer. Where there any warning lamps, messages or other symptons....." No INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hayden, ID, USA

The contact owns a 2017 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the RPM increased, and the drive signal flashed on and off. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module (TCM) failure. The contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact requested a second opinion from another independent mechanic, and it was confirmed as a transmission control module (TCM) failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.

- Walker, LA, USA

Shifting 1st to 2nd and 2nd to 1st is very hard and jolting. It hesitates and doesn't go immediately which could cause an accident.

- Ruidoso , NM, USA

The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.

- Nashville, NC, USA

Vehicle torque converter broke internally at 76000 miles while on the highway, causing vehicle immobile while traveling at 55 mph. Almost rear ended trying to get off highway safely. Torque converter failure caused transmission to have to be rebuilt at a cost of $4,700. After doing some research it is a very common and defective problem with trucks using 6l80 transmission.

- Highland , IN, USA

My complaint number 11461471, I made this complaint on 04/20/2022 about my 2017 GMC Sierra 1500.my truck is have the same problems that the GMC trucks recalled. As I stated when I filed my complaint with NHTSA and GMC. I carried my truck back to the dealership 7 times and complained about the problem. Once my warranty expired no one want to talk about the problem with the transmission. I started having problems in September 2017 my truck had 6,949 miles. I have paperwork every time I carried it to gmc dealership. NHTSA need to look at the problem with the 2017 Sierra too.

- Fayetteville, NC, USA