10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
6,932 miles

About These NHTSA Complaints:

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problem #100

Feb 282025

Sierra 1500

  • miles
I was traveling north on interstate 95 and approaching my exit ramp. I was initially in the inside lane of travel. I accelerated to merge into the outside lane, between two other vehicles, and then onto the exit ramp. Once on the exit ramp, I let off of the throttle and the engine suddenly shut down. I noticed a message on driver information center instructing me to shift the vehicle into neutral and press "start again". The engine had shut down without any warning whatsoever. I complied with the instructions to no avail. The truck is over half full of fuel. I was within an hour of home after completing an approximately 8 hour, 500 mile, round trip over 2 days of driving. After this event, I connected an OBD2 scanner and the only code found was P25A2 brake system control module. I placed the truck in park and tried repeatedly to start the engine. It would not turn over, crank or start. I had power to all systems and no other codes. I had to have the truck towed from the scene. The truck's performance had previously been flawless during this entire trip and had given me no warning whatsoever of the sudden engine shutdown. This is extremely dangerous and a safety concern.

- Whiteville, NC, USA

problem #99

Jan 112025

Sierra 1500

  • miles
Brakes at low speed do not work well, causing extended braking distance. Looks to be a previous vacuum brake pump issue, but is no recall on it now.

- Decatur, TX, USA

problem #98

Feb 182025

Sierra 1500

  • miles
Vehicle was having trouble accelerating, like the parking brake was on. Then received a message that the brake system failed, lane assist failed, and I couldn-??t drive faster than 43 mph. Then a message about the trailer brake appeared

- Grand Junction, CO, USA

problem #97

Jan 292025

Sierra 1500

  • 7,000 miles
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving approximately 20 MPH, the vehicle came to a screeching stop. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the electronic brake control module had short-circuited and there was a miscommunication, which engaged the parking brake and locked up the rear wheels. The vehicle was not repaired. The vehicle was previously taken to the same dealer on two occasions and repaired under NHTSA Campaign Number: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC); however, the failure recurred. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 7,000.

- Tavares, FL, USA

problem #96

Feb 062025

Sierra 1500

  • miles
On a normal trip to work the dash light lit up then gave me these warnings. Service ESC, Service Trailer brake, Brake system Failure-62 mph top speed, steering assist reduced. Dashboard lights that were on, ABS Check Engine, Brake, Traction Control. When I tried to slow down the power assist was gone on the brakes, I had a little braking when I pushed the pedal all the way to the floor as hard as i could, when I went to turn the wheel was hard to turn. I have had no issues like this before. After I managed to stop and turn off then on the vehicle everything came back expect for a warning to service the trailer brakes and the check engine light was still on. It all cleared after a few more restarts. I got the truck to the dealer 4 days later and they said it was the battery going bad even though I was not having any problem starting the vehicle, I had them replace the battery. I am unsure if the problem is resolved, time will tell. What I am sure of is if my daughter had been driving the truck, she would not have had the strength to get the brakes to work or turn the wheel, she would have had a accident for sure.

- Hendersonville, TN, USA

problem #95

Oct 022024

Sierra 1500

  • miles
Truck showed check engine light and popup message to Service ESC, vehicle disable traction control. Before being able to have the vehicle scanned for error codes (after sitting parked turned off for a while, all errors cleared. Several days later when turning vehicle on traction control warning light, parking break warning light, and stability control warning light all turned on, service ESC message popped up again, PRNDL position indicator light turned off and vehicle began to have a clicking noise in the steering column when break was pressed. There is a multiple year long thread on this topic on the silveradosierra forum entitled "service-esc-and-service-power-steering" it appears that dealer and GM help are limited and the issue often goes away and recurs.

- Prairieville, LA, USA

problem #94

Feb 172024

Sierra 1500

  • miles
Complete system failure while driving. Lost control of vehicle, no breaks. Had it brought to dealership. Lifter failure and bent rod, top engine failure which caused everything to malfunction. Vehicle has 88K miles on it. This is a defect. We had taken it in for the ticking problem in the past and they did nothing for us. Everything is documented. We are afraid that bottom half of engine was compromised. Do not feel safe driving this vehicle anymore. I do not want it to blow or lose control of vehicle again. This is a known issue and must be addressed. There was a service bulletin put out for my engine and there is an exact part by part that needs to be replaced, however GM is unwilling to listen to us at this time. Please look into this because this will happen to more and more consumers. This is very scary. What is the cost of a life?

- Mt Laurel, NJ, USA

problem #93

Jun 212021

Sierra 1500

  • 70,000 miles
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the service brakes were inoperable, and the vehicle experienced phantom braking. The vehicle came to a complete stop on the highway. The vehicle was towed to an independent mechanic however, the failure could not be duplicated. The contact called and made the dealer aware of the failure. The contact stated that the failure was intermittent. Additionally, the speed odometer was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000.

- Visalia, CA, USA

problem #92

Nov 192023

Sierra 1500

  • miles
Electrical short on brake booster performance error code c0021 while operating vehicle. Brake pedal became stiff and higher than where I had it. Vehicle making hissing noises and will no longer start due to this error. Safety concern this is not part of a recall list. I nearly crashed. I had to utilize emergency brake.

- Hidalgo , TX, USA

problem #91

Nov 182023

Sierra 1500

  • miles
I put my truck in break. Service mode to replace the brake pads. I began changing the pads And could not get the piston to retract all the way, I hooked uon a c clamp to retract the piston. In the event i moved the rotor to another spot and the brake service mode turned off and the piston extended. My fingers nearly got caught in the caliper. When put in brake service mode, it should not automatically extend when turning the rotor. Someone will get hurt bad at some point in a swrvice garage or at home when wirking on brakes.

- Hutchinson, MN, USA

problem #90

Oct 132023

Sierra 1500

  • miles
Question #1- -??Service Trailer Brake System-??--??Steering Assist is Reduced Drive with Care-??-Brake System Failure 43 MPH Top Speed-??--??Service ESC-?? Question #2- I experienced a Complete loss of braking ability, myself, a friend and, a coworker, as well as the properties around me where placed at risk. Question #3 Not yet I am having towed to the dealer today. Question #4 Not yet the vehicle will be towed to the dealer where I purchased it today. Question #5 Not my knowledge I do not recall any warning lights.

- Denver , CO, USA

problem #89

Jul 152023

Sierra 1500

  • miles
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.

- Greenwood , MS, USA

problem #88

Jun 232021

Sierra 1500

  • 133,000 miles
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.

- Lawton, OK, USA

problem #87

Apr 032020

Sierra 1500

  • miles
driving home at low speed truck would hardly stop took it to dealer-suburban gmc troy mi. received a letter afterwards that brake control module was not repaired properly and needed to return for repair truck showed about 15000 miles on odometer April 2020 and showed 51% brake life on rear brakes-when I asked if brake were worn I was told no and dashboard now read 91% brake life on rear brakes-in March2023 with 28000 miles on the odometer my brake monitor alert came on and when I returned to the dealer I was told that my rear brakes were down to 15% and needed to be replaced. Everyone tells me front brakes should wear out first and rear brakes should last much longer.

- Royal Oak, MI, USA

problem #86

May 112023

Sierra 1500

  • miles
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.

- Greenwood , MS, USA

problem #85

Apr 232023

Sierra 1500

  • miles
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.

- Norfolk, VA, USA

problem #84

Mar 242023

Sierra 1500

  • miles
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I-??m not the only one with this issue. A quick research on google revealed several people with the same issue. I-??m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.

- Cuthbert , GA, USA

problem #83

Dec 242022

Sierra 1500

  • miles
I keep receiving trailer breaking system service notifications and as far as I know a trailer breaking system requires no service.

- Cheyenne, WY, USA

problem #82

Dec 282022

Sierra 1500

  • miles
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced

- Seattle , WA, USA

problem #81

Nov 222022

Sierra 1500

  • miles
The truck has 50,000 miles, purchased new. I don't tow or go off road. I take it to the dealer every 5,000 miles. While driving 65-70mph on the interstate (4-lanes), my dash lit up with five messages and the "Brake, Traction Control and Engine" lights illuminated. I applied brakes but the pedal went to the floor and the steering veered to the left causing me to move out of my lane. The truck then went to limp mode and I was unable to go above 43mph the remainder of the trip home. After taking it to my dealer the next day, I was told they "found air in the brake fluid system due to secondary seal failure in brake master cylinder, and was quoted a new cylinder (PN 86788482) for $1708.06. RESPONSE TO QUESTIONS: >Component failure: brake master cylinder (eBoost Brake Unit Assembly) / Brake System Failure >It was just me in the vehicle - brake failure on the highway put me and others on the road at major risk >Yes - After paying to diagnose, I was told this was brake master cylinder failure....GM issued a Customer Satisfaction Program (N202324120) for a limited number of MY2021 Silverado/Sierra trucks (mine is a MY2019) for dealers to replace the eBoost brake unit assemblies due to failure >Part has not been inspected by my insurance rep./I do not know if anyone else has inspected >The warnings illuminated on the dash at the time of brake failure while on the interstate 1. "Service ESC" 2. "Service Trailer Brake System" 3. "Steering Assist Is Reduced Drive with Care" 4. "Service Brake Assist" 5. "Brake System Failure 43 MPH Top Speed" 6. Also, the BRAKE, Traction Control and Engine lights illuminated

- Lititz, PA, USA

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