Shuddering, slipping, then lost all gears. Unable to put in reverse, drive, or low. Repair shop says the transmission needs replacement. Pump and torque converter issues. Vehicle has excellent maintenance and only 84k miles.

- Parkville, MD, USA

The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 5 MPH, the rear wheels locked up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the brakes needed to be replaced. The vehicle was repaired; however, the failure recurred intermittently. The vehicle was taken to another local dealer, Walker Bros Chevrolet (700 Erie St, Edinboro, PA 16412); for a second opinion, and the transmission and TCM were replaced. The vehicle was repaired; however, the failure reoccurred. Upon further investigation, the contact related the failure to the Customer Satisfaction Program: N192272400; however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 40,000.

- Girard, PA, USA

The transmission has a shudder at various speeds.

- Madison, OH, USA

The contact owns a 2019 GMC Sierra 1500. The contact stated that while stopped, there was an abnormally loud sound coming from the vehicle. The vehicle was consuming an excessive amount of engine oil. The engine and transmission warning lights were illuminated. The vehicle was initially taken to the local dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was later diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

- Baltimore, MD, USA

The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle vibrated and felt as if the transmission was going to unexpectedly downshift. No warning light was illuminated. In addition, there was an abnormal sound coming from the rear wheels. The contact stated that it felt like the rear tires were driving in the wrong gear. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted and became a worsening failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

- Atlanta, GA, USA

Transmission shudder and vibration at highway speed.

- Atmore, AL, USA

The transmission valve body was trying to lock up while driving and making it shimmy and shift hard. I took it to Davis GMC in [XXX]. They diagnosed it with the transmission malfunction (this is the same transmission that is under recall in the 2020 models)j. I paid $8660.33 to have them replace the transmission. It has been approximately 6 months and 6.000 miles and now this transmission is shuttering, also. I took it back to Davis GMC and the technician told me that I didn't know how to drive a 10 speed automatic! I then took it to TriLakes Motor in [XXX] where they made an adjustment on it. That has not fixed the problem. Today I contacted the main GMC center and started a case number: XXX. They suggessted taking it back to a dealership again and trying to get it fixed again. I feel like I am stuck with a truck that can not be fixed and should be in the recall due to it having the same transmission as the other GMC Sierra's that are under recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Harrison, AR, USA

While driving down the highway experienced a partial loss of engine power causing jerky/rough operation, harsh shifting, and unpredictable behavior. Was told by the dealer service manager that it was likely a misfire in one of the cylinders. After diagnostics and servicing that included changing spark plugs, wires, and a full engine service it was later confirmed to most likely be due to a stuck lifter and will require a complete engine replacement. I have subsequently learned that this is a common problem with this L87 engine and may be an early indicator of failing crank bearings associated with a recall for later model years of my same vehicle. Seems to me that recall ought to be expanded to include earlier models with L87 engines.

- Spangle, WA, USA

The oil cooler line is leaking, and the vehicle is available for inspection upon request. This safety concern is addressed under GM Program N192220080. The Hazard is Present: The leak is active. The risk of total line detachment and engine seizure is the same in Texas as it is in Alaska (the US state the GMC recalled the exact same part). An engine seizure and loss of propulsion is an immediate danger to passengers within the effected vehicle, as well as the other vehicles on the road. The Admission of Defect: GM-??s offer to provide the part (Part #85136335) confirms that my vehicle-??s hardware is part of the failed batch. The vehicle was inspected by an authorized GMC dealership on 01/14/2026, confirming the leak and potential safety hazard with continued driving of the vehicle. The issue was submitted to the GM Customer Care team, Case #[XXX]. The only warning of the defective oil cooler line leak was oil on the ground underneath the vehicle after driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Frisco, TX, USA

On 2/4/2026, my vehicle (2019 GMC Sierra AT4 and VIN # 3GTP9EED5KG240494) experienced a catastrophic failure of the engine oil cooler lines. This is a well-documented manufacturing defect involving the failure of the crimp joints between the rubber hose and metal tubing. This failure occurred abruptly, causing massive oil loss and posing a severe safety risk due to the potential for sudden loss of oil pressure and engine seizure while operating the vehicle at highway speeds. This specific component failure is recognized by General Motors under Customer Satisfaction Program (CSP) N212326940. GM explicitly acknowledged this failure as a manufacturing defect. Despite the fact that the defect is inherent to the part-??s design-?"and not a result of typical "wear and tear"-?"GM has denied my request for reimbursement, citing that the vehicle is outside the standard 36,000-mile warranty period. I exhausted all good-faith efforts to resolve this through GMC-??s internal escalation process. I spoke with a representative and a supervisor, both of whom refused to honor a reimbursement request based on the manufacturing defect. They refused to consider that the defect, as documented in GM-??s own internal bulletins, is independent of mileage and that the repair was performed at an authorized GM dealership. I am seeking full reimbursement of $2,171.58 for the repair of a known, safety-related manufacturing defect. GM is failing to stand behind their "Professional Grade" standards by refusing to cover a part they have already admitted is defective. I request that your office mediate this dispute to facilitate a full refund of my out-of-pocket repair costs.

- Kansas City, MO, USA

On Wednesday, January 7th, 2026, my wife and I were traveling North on the Northeast Extension of the Pennsylvania Turnpike (476) at approximately 9:00 pm. A check engine light came on with no other symptoms, we start to get off the next exit. While still on the highway, the motor turns off with a warning to put it in neutral and restart. It would not restart and coasted off the exit and into a convenience store parking lot. There was noise, just turned off. We got stuck in the town for over 2 days before getting a tow 209 miles to the mechanic shop. We were miles from any mechanic shop and tried to troubleshoot while waiting and to no avail. First mechanic had to send it to a second because it looked like the engine had seized and that was confirmed at the second mechanic shop. Apparently the bearings in the lower end seized. The only thing they could offer was to replace the motor. It had proper amounts of fluids and didn't overheat. The motor replacement is approximately $10,800 in addition to having no vehicle there was additional towing and breakdown expenses (food and lodging for 2 nights and 3 days)

- Heislerville, NJ, USA

catastrophic engine failure to due connecting rod bearings spun on the crankshaft damaging the crank and sending bearing material throughout the oil galleries

- Charleston, SC, USA

This vehicle shudders and vibrates during shifting and acceleration at different speeds. Transmission shifts out of gear quite often leaving me stranded at times trying to make it safely out of traffic.

- Port Arthur, TX, USA

Catastrophic engine failure of known defective L87 engine

- Henderson, NV, USA

While driving in traffic in March 2025, the vehicle experienced a sudden and complete engine failure, creating an unsafe condition. Subsequent diagnosis confirmed failure of the camshaft and lifters, requiring full engine replacement. General Motors declined to cover this repair. However, this failure is consistent with widely reported camshaft and lifter issues affecting other GMC and GM vehicles equipped with the same 6.2L engine platform. Due to the unavailability of replacement engines through GM, I was forced to wait several months for an engine sourced through Jasper Engines. During this time, the vehicle was inoperable, resulting in over $10,000 in out-of-pocket expenses, including extended rental vehicle costs. The engine replacement was completed by Camden Automotive and Diesel in Camden, South Carolina, who maintain all service and maintenance records related to this repair.

- Camden, SC, USA

I am an owner of the same year, and model GMC Sierra 1500 included in the GM Customer Satisfaction Program N212326940, which is the oil cooler line failure. However, my VIN was not included in the program despite experiencing the exact same failure the program covers. My safety and the safety of others is put at risk because the failure may cause an immediate loss of oil pressure or propulsion while driving. This is a huge safety hazard, since loss of vehicle control may occur. My vehicle has been inspected by a certified GM dealer and they confirmed the oil cooler line has failed and must be replaced. I have not experienced any warning lights, but my vehicle is leaking an excessive amount of oil. The vehicle is no longer safe to drive until repaired.

- Frisco, TX, USA

With 115000 miles on it, I felt a clunk when it went in to gear. I took it to the dealer 3 times to have the mechanic drive it. He said it sounded and felt right. The the transmission blew and I had to have it replaced to the tune of 4800 dollars. 2 weeks after that the engine blew and I had to have that replaces for 17000 dollars. I really like my pickup but this seems a bit excessive. The 5.3 engine isn't good for that year

- Grand Portage, MN, USA

I live in Illinois, my 2019 GMC Sierra 1500 SLT has 51,318 miles on it as of 12/31/2025. What component or system failed or malfunctioned, and is it available for inspection upon request" Engine Oil Cooler hose line detaching from crimp - small oil leak currently. Not yet fixed. Available for inspection. How was your safety or the safety of others put at risk? If this component fails, all oil from the vehicle will be lost and inoperable. This could cause a traffic accident, especially if towing a load. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by an independent service center. I will be taking my vehicle to the local GMC service center for additional confirmations. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" No, but GM has acknowledged the issue through these customer satisfaction surveys (CSP XXX/ XXX). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There has been no failure yet. A small oil leak was found on my garage floor. My issue is that this is a known issue in cold weather climates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bloomington, IL, USA

The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly hard downshifted. No warning lights were illuminated. The contact stated that the vehicle was hesitating while driving the rest of the drive. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer performed an 8-speed transmission fluid and filter replacement. The contact stated that the failure persisted. A month later, the contact stated that on a separate occasion, the transmission unexpectedly downshifted. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that a month later while her husband was driving on the freeway at an undisclosed speed, the engine seized and the rear-end locked and threw the driver into the steering wheel even though the seat belt was securely buckled. The contact stated that the transmission was stuck in drive(D), and the vehicle was unable to move forward. The driver shifted into reverse(R) and was able to pull off the freeway. The contact stated that the vehicle was then driven to an empty parking lot and left overnight. The vehicle was then picked up the following day and was driven to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The manufacturer was notified of the failure. The contact hired a GMC engineer to inspect the vehicle and informed the engineer that the vehicle needed to be driven a minimum of three days and 300 miles before experiencing the failure. The contact stated that the engineer drove the vehicle for 100 miles. The contact stated that the GMC engineer and one of the employees at the dealer suggested replacing the PCM module because there was no fault code present during the failure. However, the contact was informed that there was no guarantee that replacing the PCM would fix the vehicle. The failure milea

- Acworth, GA, USA

The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal sound coming from the transmission. The message "Reduced Engine Power-?? was displayed and the transmission warning light was illuminated. The vehicle was taken to the dealer and the transmission was repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and the transmission was replaced. The contact stated that on a separate occasion, the A/C failed to function as intended. The contact had to drive for fifteen minutes for cold air to come from the A/C vents. The vehicle was taken to Houston Cadillac and the vehicle was repaired. The contact stated that the failure persisted. The dealer diagnosed the vehicle and informed the contact that there was a short circuit. However, no cause for the short circuit failure was found. An unknown repair was done on the vehicle. The contact stated that the failure persisted. The check engine warning light was illuminated. The contact stated that on a separate occasion, there was an abnormal sound coming from the steering wheel. The vehicle was taken to Payne Rio Chrysler Dodge Jeep Ram, where it was diagnosed that one of the bolts found on the steering column was missing and the other bolt was loose. The vehicle was repaired. The contact was informed that the A/C condenser had failed. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken back to the dealer. The entire A/C assembly was replaced. The contact stated that the failure had occurred soon after the vehicle was purchased. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Houston, TX, USA