10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,147 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker Brent Lewis/405 that is a common issue and GMC is aware of this issue that the vehicle was brought in before for this same issue prior from [XXX] but was not taken care of. I purchased this vehicle on [XXX] along with a 5k extend warranty that I was told is a bumper to bumper warranty. Come to find out it does not cover a manufacturer defected back window installation. My concern is that they are aware of these issues and water sitting on the inside of the cab due to a leak causes black mold and could cause serious illness to myself and my children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fairfield, CA, USA
Complete system failure while driving. Lost control of vehicle, no breaks. Had it brought to dealership. Lifter failure and bent rod, top engine failure which caused everything to malfunction. Vehicle has 88K miles on it. This is a defect. We had taken it in for the ticking problem in the past and they did nothing for us. Everything is documented. We are afraid that bottom half of engine was compromised. Do not feel safe driving this vehicle anymore. I do not want it to blow or lose control of vehicle again. This is a known issue and must be addressed. There was a service bulletin put out for my engine and there is an exact part by part that needs to be replaced, however GM is unwilling to listen to us at this time. Please look into this because this will happen to more and more consumers. This is very scary. What is the cost of a life?
- Mt Laurel, NJ, USA
There is an issue with the drivers door locking mechanism. Something between the electrical and the mechanical components that lock and unlocks the door keeps breaking. So far you can always unlock the door manually by pulling the door handle but it sporadically will not lock or unlock by the remote or push button. Also it doesn-??t always lock when put into drive like the rest of the doors do.
- Ozark, AL, USA
There is a water leak coming into the back cab of my 2019 GMC Sierra. My truck smells horrible the dealership can't find the leak. It smells very moldy and very concern for my children riding in the back breathing the unsafe air.
- Mission, TX, USA
Question #1- -??Service Trailer Brake System-??--??Steering Assist is Reduced Drive with Care-??-Brake System Failure 43 MPH Top Speed-??--??Service ESC-?? Question #2- I experienced a Complete loss of braking ability, myself, a friend and, a coworker, as well as the properties around me where placed at risk. Question #3 Not yet I am having towed to the dealer today. Question #4 Not yet the vehicle will be towed to the dealer where I purchased it today. Question #5 Not my knowledge I do not recall any warning lights.
- Denver , CO, USA
When shifting to Park the vehicle shuts down but message comes up to Shift to Park and electronics stay on. Vehicle is off but unable to exit vehicle and lock it since the Shift to Park messages keeps dinging.
- Tallahasee, FL, USA
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
- Combined Locks, WI, USA
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
- Norfolk, VA, USA
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I-??m not the only one with this issue. A quick research on google revealed several people with the same issue. I-??m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
- Cuthbert , GA, USA
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
- Seattle , WA, USA
The rear window defogger is smoking and sizzling. The connection on the passenger side glass that connects the moveable harness for the center glass smokes and sizzles when the rear defogger is on. There is a recall on these vehicles in Canada for this issue. My concern is that it may start a fire. The connector is right behind the right rear passenger seat, imposing a threat to the occupant of that seat. Also, the rear defogger comes on automatically with heated mirrors when remote started. I cannot use remote start, mirror defogger, or rear glass defogger currently due to this defect. I noticed a sizzling sound while driving the truck. I pulled over and began searching. I found smoke being emitted from the connector attached to the rear glass on the passenger side. This is a serious issue. It is a fire hazard. The vehicle could catch fire while driving or while remote engine start has been activated in temperatures lower than 40 degrees. There is a difference in an uncommon electrical short and a known problem. General Motors is aware of this issue and there has not be a notification to owners in the United States nor are there any recalls or suggested repairs. The safety of consumers is in jeopardy with this known problem occurring in multiple lines of their vehicles. Any with a power sliding glass could be affected.
- Elkview, WV, USA
The truck has 50,000 miles, purchased new. I don't tow or go off road. I take it to the dealer every 5,000 miles. While driving 65-70mph on the interstate (4-lanes), my dash lit up with five messages and the "Brake, Traction Control and Engine" lights illuminated. I applied brakes but the pedal went to the floor and the steering veered to the left causing me to move out of my lane. The truck then went to limp mode and I was unable to go above 43mph the remainder of the trip home. After taking it to my dealer the next day, I was told they "found air in the brake fluid system due to secondary seal failure in brake master cylinder, and was quoted a new cylinder (PN 86788482) for $1708.06. RESPONSE TO QUESTIONS: >Component failure: brake master cylinder (eBoost Brake Unit Assembly) / Brake System Failure >It was just me in the vehicle - brake failure on the highway put me and others on the road at major risk >Yes - After paying to diagnose, I was told this was brake master cylinder failure....GM issued a Customer Satisfaction Program (N202324120) for a limited number of MY2021 Silverado/Sierra trucks (mine is a MY2019) for dealers to replace the eBoost brake unit assemblies due to failure >Part has not been inspected by my insurance rep./I do not know if anyone else has inspected >The warnings illuminated on the dash at the time of brake failure while on the interstate 1. "Service ESC" 2. "Service Trailer Brake System" 3. "Steering Assist Is Reduced Drive with Care" 4. "Service Brake Assist" 5. "Brake System Failure 43 MPH Top Speed" 6. Also, the BRAKE, Traction Control and Engine lights illuminated
- Lititz, PA, USA
My 2019 2500hd (49,00 miles) truck had water leaking in through the roof. The dealership found that the leak was caused by a bad factory tack weld on the passenger side roof seam. Due to this bad tack welkd, it caused water to leak down the A-piller, down into my electrical fuse box and wiring.
- Palo, IA, USA
Rear Vision Module failure. Open circuit inside module. -??Service rear vision system-?? on radio while backing up. Was intermittent Blut not always on when backing
- Fayetteville, GA, USA
Front passenger window when you push it up it goes up and then immediately back down.
- Roswell , NM, USA
While driving down the highway at 70 MPH, the transmission slammed into gear and the engine died. A message appeared and said shift to neutral and press the ignition button. The check engine light also appeared. This had been a problem that first appeared at 48,000 miles. I was told that GM recognizes that there is an issue with the transmission, but that it would not damage the vehicle so it is not able to be repaired under warranty. The dealership advised that I should change the transmission fluid, so I did. The transmission continued to slam into gear thereafter. Fast forward to 55,000 miles where the truck completely died. The engine would not start and the truck had to be towed to a dealership. The next day the dealership told me that they had figured out the issue and that it was related to the fuse box and the ignition. I picked up my truck the next day, and drove less than a mile before the engine died again. I sat at the dealership for 12 hours and they had another answer for what was happening. They said that the shift lever was damaged and it was not allowing the battery to recharge. I live 400 miles away from where the truck broke down. I had to rent a vehicle to return home with my family from a trip. I now have to drive back to my truck in another state, and pay for the 12 plus hours of diagnostic work at $140 an hour as well as the cost of the part and the time to install it because the dealership stated that this is not covered by any warranty. I see that several people are dealing with a similar issue and I am frustrated that no one is willing to help us right this wrong. My grandfather worked for GM his entire adult life, and I will never own another one.
- Morrisville, FL, USA
When driving my truck I lost all power steering got notifications to service abs in 7 days, service esp, and service power steering as well as a stability at light being on. Could no control my vehicle, restarted the truck 4 times, and it disappeared, garage could not pull any codes. This is VERY unsafe!!!!!! And has been issued a recall in past models and years. I could have been killed, for a problem the GM is aware of and have not issued a recall yet.
- Alton , NH, USA
Last Weekend was taking the kids and my brother and his son fishing, so 2 adults in front seats 3 kids on the backseat. Got my boat all hooked up and we're off. About 2 miles down the road the truck rebs up really high and then bottoms down hard on the RPM's. As soon as this happens all lights and instrument cluster goes crazy. Check Engine light on, Parking Brake Light On, Traction Control Light On, And I'm sure I'm forgetting more. The Cluster states ESC failure drive with caution, Do Not Exceed 43 miles per hour speed limit Brake Failure and So on. I have since found pictures pf the exact same thing that happened to me that morning and will provide. Needless to say I have no brakes and have a 19 ft bass boat behind me. All I could do was let off gas completely and push brake pedal all the way to the floor and pray that it stopped. Good Lord willing it did. Pulled over asap and killed truck, let sit a few minutes while I assessed the situation and cranked it back up. All lights and brakes were fine. Has not done it since but I only drove to dealership to find out the issue and 4 days later still no answer. Its a 2019 with only 26000 miles, and has never had 1 issue before this
- Gonzales, LA, USA
Shift to Park lights Stays on sometimes.
- Hampton, AR, USA
- Springfield Center, NY, USA