10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,518 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Parked truck for one hour, engine off. Came back and upon startup, received multiple errors that power steering and ESC required dealer attention. Brake pedal would depress to floor. GMC Sierra 1500 elevation trim
- Bartlesville, OK, USA
The contact owns a 2020 GMC Sierra 1500. The contact stated that the vehicle was at a stand still in a hospital parking lot, when the steering wheel ceased. The contact stated that the power steering assist warning light was illuminated. The vehicle was not drivable. The vehicle was towed to local dealer phillips Buick GMC located at 2160 us-441 #27, fruitland park, fl 34731, (352) 728-1212, however the mechanic was unable to duplicate the failure. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 1,000. The VIN was not available.
- The Villages, FL, USA
2020 GMC Sierra steering issues. Loss of communication between modules. Results in locked steering or no power steering assist. Happens randomly at vehicle start up. Been to the dealer four times so far. The first two was informed there's nothing wrong with it. Repairs attempted, update software, engine harness repair, and steering module replacement.
- Mims, FL, USA
The contact owns a 2020 GMC Sierra. The contact stated that while driving at 25 mph, the system brake failure warning message illuminated on the instrument panel. Once the warning light illuminated, the contact experienced complete brake and steering failure. The contact was able to steer the vehicle into a curb to slow down the vehicle and avoid a possible collision with another vehicle. The contact stated that he had suffered pain to his left shoulder blade and left knee; however, he did not seek medical attention due to covid-19. After experiencing the failure, the contact had the vehicle towed to desert sun motors, Inc. (2600 N white sands blvd, alamogordo, nm 88310) where they cleared the system's computer and informed the contact that they found no defects with the vehicle. Upon return of the vehicle, he experienced another brake failure as the check engine light illuminated while driving at 55 mph. Due to the failure, the contact was forced to run a red light and drive up an incline in order to bring the vehicle to a complete stop. The vehicle was then towed shamaley Buick GMC (955 crockett St, el paso, tx 79922) where it remained in their possession. The manufacturer was notified of the failure and a field inspector was sent to inspect the vehicle. The contact stated that know brake failure codes were detected. The contact stated after the third failure the vehicle was towed to shamaley GMC where it was awaiting diagnosis. The vehicle had yet to be repaired. The failure mileage was unknown.
- Almogordo, NM, USA
I was going about 15 miles per hour when suddenly all these error codes started popping up, first "ESC malfunction" then trailer brake malfunction, stabilitrak, steering assist reduced, brake system fail, lighs just pop up I do feel like the truck looses some power feels more sluggish, I took it to dealership, they recalibrated the break system and stuff, it fixed the issue temporarily, but the lights keep coming back, sometimes I turn the truck on in the morning and lights are gone, then later on I get all the error codes again while driving it. It started 4 days after I purchased the truck and happens daily since.
- Tolleson, AZ, USA
- Sierra Madre, CA, USA