10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,443 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Tailgate occasionally self deploys. 1 incident resulted in damage to the tailgate while towing a trailer.
- Cannelton, IN, USA
While driving vehicle with infotainment system playing radio, radio volume goes to full volume that is ear piercing and is going to cause hearing damage. Must pull off the road as fast as possible, place vehicle in park, shut off vehicle and open drivers side door to get radio to shut off. While the issue is happening volume knob does nothing, stereo on off button does nothing and steering wheel volume controls do nothing. This is a serious issue when trying to pull over, I keep ear muffs in vehicle to protect ear drums. This has happened at least 6 times, I plan on bring to GMC dealer.
- Rowley, MA, USA
While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.
- White Lake, MI, USA
While driving the vehicle, the volume on the audio panel shot up to 100%. It caught me off guard and nearly caused me to steer into oncoming traffic. All volume knobs and switches were unresponsive including the power button to the whole unit. I had to pull over and shut off the truck and let it sit for over 10 minutes in order to get it to stop. There are now numerous audio issues, including but not limited to the audio speakers making a crackling noise so bad it renders the use of any audio completely, also periodically the audio loses all volume and will remain completely silent regardless in AM/FM, Satellite Radio, bluetooth or phone call. All these seem to happen anytime the truck gets wet from either car wash or the weather.
- Layton, UT, USA
While driving the vehicle, the radio will suddenly and instantly jump to full volume frightening the driver and passengers and making it hard to focus on the road and control the vehicle. The dealership and GM will not fix the issue as it happens intermittently.
- Cranford, NJ, USA
Unwanted Radio Volume Ramp Up to Max: The radio volume turned up to the maximum while driving and could not be turned down with user controls including those both on the steering wheel and the volume knob on the dash. The situation lasted about 60 seconds before it began responding again. The vehicle has the optional Bose radio system which is EXTREMELY loud. This issue presents risks with damage to my small daughter's ears, as well a significant distraction from driving due to frantic attempts to decrease the volume while being overwhelmed by the noise level.
- Daphne, AL, USA
The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud.
- Durham, NC, USA
On multiple occasions the Radio has went to max volume for approximately 2-3 seconds then shuts off and goes through a reset. This situation can cause the driver to be suddenly distracted put the driver and others at risk of an accident.
- Southgate , MI, USA
The contact owned a 2022 GMC Sierra 1500. The contact stated that while the husband was driving approximately 20 mph smoke was suddenly present coming from the vents inside the cabin of the vehicle. After pulling over and stopping the vehicle sparks suddenly came from the radio console and the husband immediately exited the vehicle. The vehicle quickly was engulfed in flames and the fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed. A fire and police report was taken and the vehicle was towed to an impound lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. No injuries were reported. The failure mileage was 11,373.
- El Paso, TX, USA
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
- Paramus, NJ, USA
While driving down the road on two different occasions the volume on the radio went to full blast and would not turn down or turn off. This caused distracted driving and could potentially cause an accident. Dealer states manufacturer is aware of issue with no resolution at this time. No warning of failure and the first occurrence was February 12, 2023 and the second occurrence happened March 5, 2023.
- Kidder, MO, USA
While towing my 7000lb car trailer, I get a message that the trailer brakes need service, then I get another message that the trailer brakes are disabled. At this point the brakes are shut off and no longer work. This is extremely dangerous. The problem is with the truck. It does the same thing with multiple trailers of tried with electric brakes. All of these trailers work fine by my other vehicle with electric brakes for the trailer.
- Somers, CT, USA
Electrical component- Dashboard is constantly glitching, blue-tooth will not connect properly, electrical appears to turn off randomly while driving to the point we have to pullover because it appears and feels like the truck is turning off. Power step running boards malfunction- They don't open or close when they are supposed to. Power step running boards also malfunction while driving. It is a risk because we've had to pull over in conditions that aren't safe, putting a family of five in danger. The problem has been reported to the dealership and manufacturer and has gone unresolved.
- Paramount, CA, USA
On 05/28/2022 my family was driving my brand new 2022 GMC Sierra 1500 3.0 Diesel at a rate of 60mph. There was suddenly a loud clunk (transmission) after proceeding a little further and getting speed back to 60mph there was a similar -??clunk-??-?? the diesel truck then immediately gained several various check engine / sensor lights all over the dash and went into Limp Mode. Speed slowly decreased from 60mph and finally as we were navigating our final left turn to our destination the truck would not accelerate thru an intersection subjecting our entire family to utter danger of oncoming vehicles. As a last ditch effort to save ourselves I put the truck in reverse and was able to reverse about 2mph. Then proceeded to shut the truck down and turn it back on to get out of the intersection, but the truck would not come out of park. Onstar emergency was contacted to call the police as we were in an extremely dangerous situation. This truck nearly caused our entire family to get in a very bad collision. The truck was stuck in the middle of the intersection for over 2 hours. The police even attempted to help getting the truck out of park, but was unsuccessful. The truck was scanned on site and had various codes including C1555 (x4) U0101 (x2) P25A2 U220F Collision assist light Check engine light Service Traction Control Light Service ESC The truck experienced catastrophic failure at only 319 miles. Day 4 of ownership. This vehicle needs to be investigated if it is failing this early on. There also needs to be a manual release for the parking gear. Truck has no way to be placed in neutral upon failure of the transmission relay.
- Port Saint Lucie, FL, USA
Check engine light came on at 458 miles. Took it in and after an hour they determined it was the ecm. They said it was bad. Now they're on the hunt for one. In the meantime, in a day the truck has started feeling like it's over shifting and then bogging down. 458 miles, really! I'm going to need a loaner for longer than I've had it and still make payments.
- Oneida, NY, USA
Truck drove as expected with no prior warnings. We pulled over for road snacks/drinks upon starting the truck we got a whole slew of warnings and warning lights. The warnings included:. Service ESC, Service Trailer Brake System, Service Brake Assist, Steering Assist is reduced Drive with care and finally Brake System Failure 43 MPH top speed. The check engine light, Traction Control Off and BRAKE light stayed on. We slowly drove to an O'Reilly's and got the ODB Code P25A2 (1 of 2 stored) and P25A2 (2 of 2 pending). I then noticed I had an email notification from OnStar Advanced Diagnostics: This is a Diagnostic Alert for your GMC Sierra. Dear [XXX], An issue with the Antilock Braking System in your 2022 GMC Sierra has been detected. Please service your vehicle within 7 days. The following morning the truck was was started and all seemed normal like nothing ever happened, no warning lights or warning messages Our of concern we dropped off at Garlyn Shelton Buick GMC service center to diagnose the issue. They reported finding code C05B0 for Brake Fluid Leak. Further states No external leaks found, Brake Fluid test passed 2 of 3 times, recommend needs Master Cylinder Assembly but No replacement parts available. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Las Cruces, NM, USA
- Elk River, MN, USA