9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
707 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Apr 262024

Sierra 1500

  • miles
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.

- Myrtle Beach, SC, USA

problem #10

Apr 092024

Sierra 1500

  • miles
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident. I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville, Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments

- Clarksville , TN, USA

problem #9

Jan 122024

Sierra 1500

  • miles
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced": No Inspected": No Warning lights/system messages: None present at time of failure

- Croswell, MI, USA

problem #8

Jan 142024

Sierra 1500

  • miles
Vehicle had a body control module issue dealer repaired but issues never went away I did not buy the car with the tailgate opening randomly

- Charlotte , NC, USA

problem #7

Jun 282023

Sierra 1500

  • miles
Truck has died going down the road at 40mph. Also have electrical issues with radio..running boards opening going down the road. No sound from radio, signals...no connections to google on star lost. Radio screen half of screen shuts off. Front crash sensors go off with noting in front of vehicle...loss of cameras no connection. Sounds like a bug zapper under truck. GM has reprogrammed truck now 3 times sent a tech from factory...replaced radio reprogrammed all computers again!! truck has been in the shop this time for over 30 days with 6200 miles on it this is the 4th time since I bought in June. Have a case representative from GM who will not help with issues just keeps putting me off. Have videos pictures of all the issues and have given to dealer and

- Pekin, IL, USA

problem #6

Aug 162023

Sierra 1500

  • 7,780 miles
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving 25 MPH, the vehicle lost motive power and decelerated while the accelerator pedal was being depressed. The check engine warning light was illuminated. The dealer diagnosed the vehicle and determined that a software update was needed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,780.

- Aurora, CO, USA

problem #5

Aug 032023

Sierra 1500

  • miles
Driving home in the 2023 GMC Sierra 1500, when the error message came up to Service Power Steering. A short time later also had messages for ESC, Restraint System, and Trail Brakes error messages. Then lost all electric power assist on the power steering, and truck almost impossible to turn without extreme effort. Took to dealer and they had truck for almost 2 weeks and said they couldn't replicate the problem. Within 24 hours of getting it back I had the exact same problem, with total loss of power steering assist. Parked truck for approx an hour, and it reset and was functioning normally again. Short time later got the Service Power Steering message again, but didn't lose power steering this time before the computer evidently reset. Major safety issue because if this happens while taking a turn or something at high speeds, I'll be in a ditch or lose control into another lane. Based on research, this has been happening with GM vehicles for a while now, but GM doesn't have any recall on these models, so dealer tells me there is nothing they can do.

- Noblesville, IN, USA

problem #4

Jul 032023

Sierra 1500

  • miles
--Unwanted Reduction in The Front HVAC Blower Speed and Loss of Radio, Auto AC not working as designed --driver seat vibrating as the lane departure warning activated; I had turned the seat vibrate function off on 25 June 2023. I then went into settings to turn the function off again, and the system would not allow to make the change, it stayed in vibrate function --the passenger front window will not go up automatically, had to hold the button to make the window go up all the way. I then had a message in the DIC, that said, -??Open and close passenger door-??. I did so, at the next stop, but the message stayed on the DIC and the window still would not go up automatically with the button -- when the vehicle is operated and the AC is NOT on, just the fan, and windows down, and the auto temp set at 68 degrees, when at idle, there is an obvious increase in very hot air coming from the vents and stays that way until the vehicle is back in motion. Then it seems to adjust back toward normal outside air. During all this operation the recirculation is open to outside air --auto rain sensing windshield wipers; stops at full arc and hesitates during operation --driver side review mirror does not go back to preset 1 position, when put in reverse, both mirrors tilt lower, as I have set, but when put back into drive, the driver mirror does not fully recover until I push the 1 setting --DIC message of key not in vehicle, even when the key is in vehicle and vehicle is in motion, the DIC message stays on screen saying key not in vehicle --with AC in ON position, cold air stops and very warm/hot air starts coming out for about 30-60 seconds, then cold air starts coming out again, happens during driving and stopped, at any speed --Truck WIFI does not connect automatically SOFTWARE NOT UPDATED FROM GM- OTHER SAFETY ITEMS ARE AFFECTED --Auto headlights --Auto brakes --Auto wipers --Auto systems not working as designed

- Jacksonville, AR, USA

problem #3

Jul 032023

Sierra 1500

  • miles
Upon start up the HVAC fan speed reduces by self and will not increase by own in auto mode.

- Jacksonville, AR, USA

problem #2

Jul 092023

Sierra 1500

  • miles
Battery - Total discharge of the battery. 2023 GMC Sierra Denali purchased in Jan 2023. In July 2023, vehicle with 3800 miles door would not open, engine turn on, etc with electrical system completely inoperable. Upon checking the battery, it had 0% charge.

- Clinton Township, MI, USA

problem #1

Jan 132023

Sierra 1500

  • miles
The infotainment system loses all audio through the speakers intermittently. when this happens I also lose the Safety warning chimes as well. shutting off the vehicle for an extended period of time resets something and it resumes normal function. I have contacted GM customer service and spoke to 3 different representatives and requested an escalation to a Senior Advisor, which i was told could take up to 4 days to hear back. the vehicle has 800 miles and is 1 month old, this has occurred 4 times. it has not been looked at by the manufacturer as i am waiting for return communication. Other than no sound, everything else on the touch screen seemed to be working normal, but im no technician to determine that. i feel this is a safety concern as i travel with my 13 month old daily.

- Chandler, AZ, USA