10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.
- Corpus Christi, TX, USA
Tailgate comes open without wanting too. Few times I've come to find the truck with the tailgate open, has occurred twice while driving. There is a recall for the same issue with the 2500 and 3500 series GMC Sierra. My truck is a 1500 series GMC. Surely same issue and faulty tailgate lock as the 2500 and 3500 trucks.
- Ayden, NC, USA
Tailgate opened unexpectedly while I was pulling a trailer. Damaged tailgate.
- Pearl, MS, USA
On 2 occasions now my tailgate has opened on its own. The first incident happened sometime after I got home from work for the night, when I went to leave in the AM my tailgate was resting on the garage door and had been scratched. The second time it happened I didn-??t notice it while driving but when I went to close the garage door I looked back and saw the gate was open and partially sticking out of the garage. Nothing happened this time to put anyone at risk however there is damage to the truck and if it happened while hauling something could have come out and hurt someone or damage property. I have not brought it to a service center yet. No warning
- Derry, NH, USA
Power sliding window leaking water. Available for inspection upon request. Leaking water can lead to mold posing in the vehicle leading to a health concern. Problem was inspected and verified by dealer and initial service bulletin repair was made to apply vehicle sealant to the top of the window. Window still leaked after the initial repair. Dealer planning to replace the entire rear window. This appears to be an issue with multiple years of GMC and Chevrolet trucks with sliding rear windows. No warning lamps associated.
- Savannah, MO, USA
Stereo is stuck frozen, and random bursts of loud music
- Fontana, CA, USA
The reverse lights and high-definition camera system are woefully insufficient for backing up this truck safely in the dark. I have experience several near-misses due to the poor nighttime performance of the video system and reverse lights. This has been ongoing since the vehicle was purchased new. It impacts both the video displayed in the main touchscreen and the video rear view mirror. Furthermore, the reverse lights are sealed LED units that are non-serviceable.
- Freeland, MI, USA
I bought this 2024 GMC Sierra new in February of 2024. I have been having several problems. Mainly the back up camera works intermittently. I have had my truck into the dealer 5 times for the same problem. I have contacted GMC to initiate a buy back. I have had the entire infotainment system replaced and am still having problems. My truck goes into the dealer, luther brookdale GMC, again 0ctober 17th, 2024 for the 6th time. I have been dealing with this problem for over eight months I have videos if it would do any good.
- Vadnais Heights, MN, USA
Stereo volume went to max, startled me while driving through residential neighborhood. Then muted itself and wouldn-??t work. Stereo reset itself and then played at normal volume but none of the controls worked until I restarted my truck. Bought it brand new last week
- Wailuku, HI, USA
Multi-function tailgate lowers without warning. Issue has occurred four times over the past week. The first issue resulted in cosmetic damage to the upper part of the gate.
- Manassas, VA, USA
The infotainment systems audio while driving decreases so much that you have to increase the volume to hear it and then will randomly increase to the correct volume level without warning and then decrease again.
- Heath, TX, USA
The driver's side floor mat will not stay in place because the device that is supposed to hold it in place is broken. The floor mat is now able to move forward and interfere with the function of the brake and/or accelerator. Both the dealership (Castle Rock GMC, Colorado) and GMC Customer Care (Case #: 91-11325687695) have ignored all requests to address this and other issues. I have also written letters to GMC Corporate and the Castle Rock GMC General Manager, both of which were also ignored.
- Littleton, CO, USA
- Canton, GA, USA