I left my vehicle for service (19 April 2023 - approximately 8:30 am CT) for an urgent safety recall to Bommarito West County GMC dealership located at 15736 Manchester, Ellisville, MO 63011 (Phone: 636-391-7200). When I drove the vehicle in the dealership and had not issues driving and steering. And when I picked it up at approximately 12:30 pm the same day the service consultant (Joshua Delanoix) did not bring the vehicle to me the same as I left it. Joshua asked that I pick it up in the parking lot, instead. I drove off the lot and noticed that the steering wheel would pull severely off to the right side when breaking causing the car to become unstable and steering towards oncoming traffic. I slowed down until I could retain better control of the vehicle to get home. Then, at approximately 4:30 pm, I drove back to the dealership and spoke to the same service consultant. He then referred me to the service manager (Pat Roberts). I explained to service manager that I could not drive the vehicle safely and requested a safety check. Pat refused to check the service work or the vehicle safety and disregarded my concerns. Afterwards, I spoke to the sales manager (Larry Buchhorn) and explained again my safety concern and he followed up with the same service manager and told me that there was nothing they could do and that the service manager's supervisor (Mike Simms) would contact me. Finally, I was allowed to drive out of the dealership with the same safety issue for the second time.

- Chesterfield, MO, USA

The steering wheel air bag deployed when parked and rear windows were going up and down by themselves. There was no impact.

- Roseburg , OR, USA

The vehicle is used as a plow truck on private property(farm). It is not registered or insured. GMC refuses to tow it to the nearest dealership for its airbag recall. They are telling me I have to pay for the tow there and back(18 miles). They have sent out emails stating they will give me a $50 gift card, also they will give me a loaner car. I should not have to pay for there bad airbag. Please help. Thank you for your time I. this matter.

- Jay, VT, USA

The contact owns a 2007 GMC Sierra 2500. The contact noticed numerous cracks in the dashboard around the passenger side air bag area. Larry stovesand Buick GMC in paducah, Kentucky and royal oaks Chevrolet in paducah, Kentucky were made aware of the failure and stated that there was no recall. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.

- Smithland, KY, USA

My truck has a defective dash that has cracked in multiple places for no reason and no rough treatment or anythig that would cause it to break, it cracked and broke all on its own... and GMC should be responsible for replacing because it is a safety hazard. This is a defect happening to thousands of these trucks and all the cracks and breaks and in the same exact spots which would seem to be a manufacturer defect not a consumer issue...if I were to get into an accident the defective broken dash could seriously injure someone. My truck is also part of the takata recall and I can not go in to get the air bag fixed because it will further break my dash. This dash issue is a major safety issue that needs to be addressed and a recall needs to be made for this issue

- Wildomar, CA, USA

The contact owns a 2007 GMC Sierra 2500. The contact received a recall notice regarding the air bags and was repaired. In addition, the air bag warning indicator illuminated. The contact took the vehicle to the dealer, but the failure could not be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.

- Austontown, OH, USA

Takata recall. Notice sent out July 2015. No corrective action available. Repair plan should be in place and active.

- Orcutt, CA, USA

Takata recall dealer sent recall letter in 2015 went to dealer 3 times over time, no parts available. Called GMC gave them same info. There answer this message is being recorded explained went to dealer no parts there reply to me bottom line, do not have any passengers in vehicle or replace parts at my expense. This is unexceptable they have parts for new vehicles being built this is unacceptable for every new car built they should replace one on recall or stop production on new vehicles. Cheaper to pay death of person than fix problem. Thank you

- Mesa, AZ, USA

The contact owns a 2007 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 15V324000 (air bags); however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boerne, TX, USA

The dash around the airbag is cracked and I'm concerned about shrapnel if the airbag were to deploy.

- Madison, AL, USA

Takata recall. The contact owns a 2007 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 15V324000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/31/17

- Westminster, MA, USA

Takata recall. The contact owns a 2007 GMC Sierra 2500. After the vehicle was started, the air bag warning indicator illuminated. The dealer diagnosed that unknown parts related to the air bag needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V324000 (air bags); however, the parts to repair the vehicle were unavailable. The manufacturer was notified of the failure. The failure mileage was 100.

- Youngstown, OH, USA

Takata recall. The contact owns a 2007 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 15V324000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chester, VA, USA

Takata recall. There is an open recall on the vehicle's passenger side airbag. The recall has been active for well over a year and remains in 'incomplete' status. This recall is not being addressed in a timely manner. Given the severity of the damage/injury/death that can occur as a result of the faulty airbag, this delay is unacceptable. I have contacted the GMC dealership in Liberty lake, wa, george gee, and they have merely reiterated that a fix is not yet available for recall. Furthermore, I have never received correspondence from the manufacturer notifying me of the recall or its status.

- Spokane, WA, USA

Takata recall needs to be completed and currently there is no remedy available.

- Camp Verde, AZ, USA

Takata recall. The contact owns a 2007 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 15V324000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available....updated 03/08/17

- Laveen, AZ, USA

Takata recall. The contact owns a 2007 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 15V324000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The manufacturer did not give a specific date for when the remedy and parts would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Port Matilda, PA, USA

Takata recall: I received a safety recall notice in July of 2015 regarding the front passenger airbag inflator. Recall #15438. I have had my vehicle in to the dealer multiple times and am still being told that there is "no remedy" for this recall. I am concerned for the safety and well being of the vehicle occupants should this vehicle be involved in an accident and the airbags deployed. It has been over 17 months and this safety concern is effecting my use of this vehicle. It is currently my only vehicle and it is imperative that I be able to utilize it on a daily basis without fear of serious consequences should there be an accident. Yesterday the dealer advised me to turn off the passenger side airbag if there is a switch allowing me to do that. I believe that action also puts the vehicle occupants at risk and is not a satisfactory remedy.

- Grand Haven, MI, USA

NHTSA recall number: Opens new window takes away from VIN lookup section> 15V324 recall date: May 28, 2015 manufacturer recall number: N150817. Some front passenger airbag inflators may experience an alteration over time, which could lead to overaggressive combustion in the event of an air bag deployment. This condition could create excessive internal pressure when the air bag is deployed, which could result in the body of the inflator rupturing upon deployment. Safety risk: In the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants. Remedy: Dealers will replace the front passenger air bag inflator, free of charge. Recall status: Recall incomplete. Remedy not yet available 1.5 years later and still no remedy available" is this one part of the takata recall that I just saw on the nbc news"

- East Helena, MT, USA

Takata recall. The contact owns a 2007 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 15V324000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hubertus, WI, USA