10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,005 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

May 032021

Sierra 2500

  • 0 miles
Takata recall. The contact owns a 2011 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 21V054000 (air bags) however, the part to do the recall repair was unavailable. Cappellino Buick GMC (5411 transit rd, buffalo, NY 14221, (716) 650-4471) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- East Amherst, NY, USA

problem #19

Apr 222021

Sierra 2500

  • miles
No dealer can repair my takata air bag due to GM not having a replacement part available. I am concerned that NHTSA and GM are not concerned for my life by having this issue open for so long and answer to the mandated repairs. I will follow up with my congressman and senators. I am afraid when I have to drive and don't have other options for work.

- Starr, SC, USA

problem #18

Dec 012018

Sierra 2500

  • miles
Takata recall. The contact owns a 2011 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 21V050000 (air bags) however, the part to do the recall repair was unavailable. The contact spoke to West point Buick GMC (16835 katy fwy, houston, tx 77094, (281) 406-3550) where it was confirmed that the part was yet not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #17

Feb 252020

Sierra 2500

  • 54,000 miles
To avoid a head on collision I had to move to the right of my lane and I hit a mountain head on and neither the driver or passengers airbag deployed. The vehicle over turned on its left driver side after skidding along pavement for a few yards it finally came to a stop. There were no passengers. I was the driver and sustained lacerations to my head bruising in chest area and a punctured left lung. The vehicle was in motion going 35 mph

- Redwood Valley, CA, USA

problem #16

Jul 012017

Sierra 2500

  • miles
Takata recall. The contact owns a 2011 GMC Sierra 2500. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was recieved. After contacting the manufacturer and childre GMC of millersville (2710 North columbia St, millersville, ga), the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sparta, GA, USA

problem #15

May 272016

Sierra 2500

  • miles
Takata recall, it is now August 23, 2019 and I'm still driving around with defective airbags. The dealer tells me the parts are not available to fix them. What is I have an accident? this seems negligent.

- Haslet, TX, USA

problem #14

May 062017

Sierra 2500 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 GMC Sierra 2500hd. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Parsons of antigo Chevrolet (515 amron ave, antigo, wi 54409, (715) 627-4888) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dearbrook, WI, USA

problem #13

Apr 052019

Sierra 2500

  • miles
I received a recall notice from GM in 2016. I keep contacting my GMC dealer and they keep telling me that there is no remedy. What is the plan for getting my truck fixed for this recall?

- Aiken, SC, USA

problem #12

Oct 262018

Sierra 2500

  • miles
Takata recall, nothing happened so far but dealerships (roger dean Chevrolet cape coral and victory layne ft. Myers won't do a thing to replace the airbags

- Cape Coral, FL, USA

problem #11

Dec 122017

Sierra 2500

  • miles
Takata recall - I received the recall notice shortly after it was announced on 5/27/16. I have contacted multiple dealers numerous times and I'm always told that there's no remedy yet from the manufacturer. It has been over a year and a half, with no fix available. I have not had an accident that would deploy the airbag, but would like to get it fixed as soon as possible. I last contacted gunn Buick GMC in san antonio, Texas on 12/12/17.

- Cibolo, TX, USA

problem #10

May 272016

Sierra 2500

  • miles
Takata recall issued May 27, 2016. We have contacted GMC dealership service center. They keep saying there is no fix.

- Wilton, CA, USA

problem #9

May 152013

Sierra 2500

  • miles
My vehicle is under a recall but when we called the GMC dealership last year they denied that there was really a problem. They said that GMC felt like the airbags in my truck were fine and I should ignore the recall. I asked them for a remedy or a replacement vehicle since I was not going to ignore the recall. They laughed and told me a remedy was not available yet and they were not providing me with an alternate vehicle while they waited for one to be sent down from corporate. It has been two years since the recall and I feel we have waited long enough.

- Covington, LA, USA

problem #8

Mar 012017

Sierra 2500

  • 112,000 miles
Takata recall. The contact owns a 2011 GMC Sierra 2500. The contact received notification of NHTSA camapaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dashboard fractured in the upper left corner of the passenger side air bag compartment as well as near the instrument panel. The contact took the vehicle to a certified mechanic where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The contact called jerry's Buick GMC (3100 fort worth hwy, weatherford, tx, 76087) and was informed that there was no recall regarding the fractured dashboard. The manufacturer was not made aware of the issue. The approximate failure mileage was 112,000. VIN tool confirms parts not available.

- Fortwood, TX, USA

problem #7

Aug 012017

Sierra 2500

  • miles
Takata inflator- electric connector has failed. This has left the truck with a failed passenger side front airbag.

- Edmonton, KY, USA

problem #6

May 012016

Sierra 2500

  • miles
Takata recall. I still have not had my airbag replaced on the passenger side of my GMC Sierra and it has been over a year. What can I do to expedite this? nothing has been done to get this rectified. Thank you.

- Dallas, TX, USA

problem #5

Jul 012017

Sierra 2500

  • 100 miles
Takata recall, I have a letter from GM. Concerning the air bag recall dated 07/2016 informing me of said recall and stating that I would be notified when parts are available for repairs. That has been over a year ago and now I have a crack in the corner of the dash panel where the air-bag is located. After doing some research it appears that GM. Has issues with GM trucks, SUV's etc. From year 2007 until at least 2013 concerning this issue. I have contacted GM. Dealers and GM their self concerning repairs and or replacement of the airbags and stated my concerns with the dash being cracked in this location. These airbags have been documented to kill or injure people and as a concerned owner of one of these vehicles I feel GM. Is not moving fast enough to rectify this situation. There are millions of these vehicles affected by this recall on the road every day and that leads to greater risk of death or injury. I should not have to get rid of my vehicle because of safety concerns by the manufacturer. Thanks in advance for any assistance in this matter.

- Elmer, LA, USA

problem #4

Nov 012016

Sierra 2500

  • 75,000 miles
The dashboard cracked which creates an extremely dangerous hazard should the airbag activate. The loss of integrity of the dashboard could create an explosion of dash material should the airbag activate in an accident

- Magnolia, TX, USA

problem #3

Jan 052017

Sierra 2500

  • 26,000 miles
The vehicles dashboard is beginning to crack in multiple locations. This truck has less than 30,000 miles on it and it's only used as a leisure vehicle. One of the areas of major concern is, the crack that leads directly to the airbag. If the airbag were to deploy, I believe that shards of plastic would be thrown all over the interior of the vehicle. There's no reason for this dashboard to crack and the repair would be close to $1,000 dollars. In my opinion this is a manufacture defect, and a huge oversight on quality control.

- Apex, NC, USA

problem #2

Aug 092016

Sierra 2500

  • 91,000 miles
I got in my truck yesterday and noticed a crack in the dash at the passenger side air bag. The crack was not there before. I am concerned that if the bag deploys, the crack in the dash could become a projectile or cut the air bag resulting in a serious or fatal injury. My truck is garage kept and is not exposed to extreme temperatures.

- Leesville, SC, USA

problem #1

Apr 022016

Sierra 2500

  • 62,000 miles
The dash is cracked around the passenger side airbag which could be a safety concern during airbag deployment with sharp pieces of broken dash being propelled towards occupants.

- Talladega, AL, USA