8.8
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While Pulling 35' 5th Wheel down freeway, a message appeared in instrument panel telling me the fuel filter was at 0 percent and was going into low power mode. There happend to be an offramp there that I was able to get off the freeway. While making the turn on the offramp the truck died. I pulled over as far as i could whie coasting with no power steering or brakes, leaving truck & trailer partially blocking the offramp. Unable to start the vehicle, I Immediatly contacted Onstar and they dispatched the CHP & tow truck. When CHP arrived he asked when tow truck would be there. Without being able to confirm exactly, and due to safety concerns because of blocking the offramp, he called his own tow truck (Rons Towing) and forced me to move vehicle to safe location. The issue ended up being the injector fuel pump (CP4) that GM was well aware of going out and sending metal fragments throughout the fuel system. I've been told the pump was made in China and not to GM standards. The vehicle has been repaired, all work was covered under extended warrenty, This all could have been avoided if GM would have replaced the faulty fuel pump under recall. Had this happened 100 miles further on our trip we would have been going over Pacheco Pass in Calif. Could have been a total disaster had we been going down the other side with No Power Steering & No Power Brakes pulling a 12,000 lb Trailer in the Dark.
- Clovis, CA, USA
Engine stalled due to fuel pump failure. Dealer had to replace entire fuel system
- Malvern, AR, USA
The contact owns a 2016 GMC Sierra 2500. While driving approximately 15 mph, the engine stalled without warning. The vehicle was towed to a dealer where it was diagnosed that the fuel injector pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The VIN was unknown. The approximate failure mileage was 11,000.
- Fountain Hills, AZ, USA
- Richwood, TX, USA