10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
800 miles

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problem #5

Oct 162022

Sierra 2500

  • 4,000 miles
The contact owns a 2022 GMC Sierra 2500. The contact stated while her husband was driving approximately 75-80 MPH, and the contact was in the front passenger's side seat, the vehicle lost motive power, and the infotainment system and instrument panel turned off unexpectedly. The contact's husband pressed the PUSH to START button, and the vehicle was able to be restarted. There was no warning light illuminated. The contact stated that while driving 70-75 MPH on one occasion, the vehicle shut off unintendedly. The contact exited the highway and pulled into a gas station. The contact stated that upon pressing the PUSH to START button, the vehicle restarted as needed. The contact stated that the failure recurred while driving on a third occasion; however, the vehicle was able to restart independently. The vehicle was taken to the dealer several times, but the dealer informed the contact that the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the vehicle was not covered under warranty. The manufacturer advised the contact to take the vehicle to the dealer while the failure was occurring; however, the contact stated that the failure was occurring intermittently. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,000.

- Sanger, CA, USA

problem #4

Jan 112025

Sierra 2500

  • miles
Trailering a trailer with electric brakes. The vehicle intermittently reports connection issues where the brakes are temporarily disabled however the trailer lights are not effected. This leads to a period of time where there are no brakes on the trailer. Pretty confident we have eliminated the trailer as causing the issue.

- New Ipswich, NH, USA

problem #3

Jan 092024

Sierra 2500

  • miles
[XXX]: After arriving home and parking in my driveway (plugged in the block heater that came installed from the factory), approximately 35 minutes later my neighbor rang the doorbell. She was yelling that my truck was on fire! The flames were starting to hit my eaves on my house. I put the fire out with my hose. The Sparks Fire Department had to pry open my hood to disconnect the batteries in order to stop the truck from lighting back on fire. The vehicle has been inspected by General Motors and turned over to their insurance. My insurance has also inspected the vehicle and stated they believe that the wiring to the block heater was faulty. There were no warning lamps, messages or other symptoms of the problem. This truck has 19,000 miles and is 1.5 years old (2022). How could this be turned over to GM's insurance and not under warranty" I have not had my truck for over 2 months now. I wonder how many of these trucks are lighting on fire" The truck is currently at the local dealership and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sparks, NV, USA

problem #2

Mar 062023

Sierra 2500

  • miles
The high beams quite working

- Newton Falls , OH, USA

problem #1

Aug 112022

Sierra 2500

  • miles
Brand new vehicle and keeps draining batteries. Can hear the starter engage but won-??t turn the engine. Has happened twice.

- Mcroberts, KY, USA