10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 67,923 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have this GMC vehicle, it has oil consumption issues which also affects the pistons, timing chain and the performance and drivability of the vehicle, there was a recall of sorts on this make and model up to so many miles. I never saw anything mailed or sent to me about this. Recently I have had problems with it staling out when driving and pulling into highways. I took it in to a GMC dealership and had them work with me to get GMC to fix the problem. The vehicle is now over the allowed miles and they will not attempt to help correct the issue, I don't understand how I'm supposed to magically know there was an issue and a recall on problems if I never was notified and it didn't start exhibiting major problems until it was not within the aloted miles they have set. As I stated earlier, the driveablity is affected and it seems like an unsafe and potentially dangerous issue, I'm reaching out and trying to find out if there is any kinda of solution that can be resolved without me spending thousands of dollars on a vehicle that has a documented history if issues. Thanks
- Montrose, IA, USA
My vehicle, 2010 GMC Terrain, at times would sputter and act like it wants to die at idle, so I took it into the dealership and they found that the high pressure fuel pump was leaking into the crankcase contaminating the oil with fuel. There is currently a recall for this issue, #43180: Product emission recall ' high pressure fuel pump, reference # N16204318, release date: September 2016. I was told that my vehicle was not part of this recall because it did not include my VIN. I believe that the recall needs to be expanded to cover more vehicles because there are more vehicles that are affected by this issue.
- Omaha, NE, USA
I own a 2010 GMC Terrain that only has 51,000 miles. I was excellerating to get onto the highway when my check engine light came on and my vehicle all the sudden had lack of engine power. I was able to pull to the shoulder of the road, thankfully without getting hit. My vehicle was towed to my mechanic's shop. A test was done and the code P2135 throttle/petal sensor switch was revealed. The car was turned off and then back on and the engine light was not on. Now, two weeks later, this happened again on a city street. This time another warning came on along with the engine light. The warning says engine stability trak. This is a huge concern as bot times, I narrowly escaped an accident. My vehicle only has 51,000 miles and it is well taken care of. My concern is this is a manufacturer defect.
- Amarillo, TX, USA
While driving at about 5 miles an hour, turning vehicle around a cul-de-sac the vehicle completely turns off. I have contacted the GMC dealership about this and the only recall I was told was the fuel pump. I was told they would order my parts and they would call me; I never received a call. I have towed the vehicle to two repair shops and I have been told by both that it is a timing chain issue and I need to install a new engine! I called the GMC dealership and asked if the recall could be a direct result of my timing chain issue, and if I had any other recalls? I was told I would have to pay for them to look at my vehicle if not apart of the recall. I do not have the extra money to pay multiple times for my car to be looked at or to put an engine in a vehicle that has less than 85K miles. I purchased this vehicle in late December of 2015 and have not be able to drive the vehicle since about September of 2016. I have gotten at least two oil changes in that time frame (Dec-Sept) from the same GMC dealership and was never told about any recalls or any issues with my vehicle besides needing tires/brakes. One of the mechanics that I took the vehicle to said I have other recalls. I was not able to locate any others online and that is my reason for writing this. I am very unsatisfied and do not know how to proceed.
- Annapolis, MD, USA
Getting gas in oil runs when you shut it off ruff idle
- Romulus, MI, USA
I purchase my truck certified used and I already have to drop $1400 because the O2 sensor went out, the exhaust manifold is cracked and the hose that recycles the gas (I'm guessing the intake valve) is leaking! I still have to make car payments and insurance payments which total up to about $700 per month!!!! I am really dissatisfied as much as I love my truck.
- Detroit, MI, USA
I ordered this vehicle in 12/2009 and received it 2/2010. There have been several recalls and most recently I had to replace cam shaft accuators and high pressure fuel pump to the tune of $1800. My wife was driving home from work and the car was rattling and vibrating like it had two flat tires. Before that she informed that the service engine and stabilitrak lights had come on. There is a noise that rattles in the exhaust and I have had problems with the heater not working in the cold days of Wisconsin. I am highly disappointed in GMC, who received a "bail out" now owners of this vehicle need a "bail out" from this terrible design of a vehicle.
- Milwauke, WI, USA
The contact owns a 2010 GMC Terrain. The contact stated that while driving at 65 mph, the contact noticed an abnormal noise and noticed that the timing chain had fractured. The check engine warning light illuminated. In addition, the contact noticed fuel fumes emitting from the vehicle. The vehicle was taken to a dealer who diagnosed that the timing chain, water pump, fuel pump, pistons, spark plugs, gasket and multiple unknown parts needed to be replaced. The vehicle repaired. However, the contact stated that while reversing at a low speed, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 46,000.
- Corning, NY, USA
I have had my vehicle checked twice this year regarding the loud exhaust noise and the strong fuel smell coming from my vehicle. They said that it is not a concern and I get migraines from the smell as well. I take my little sister to school everyday and the the fumes are overwhelming.
- Sparks, NV, USA
The car has been to the dealership 4 times for this problem only to have the dealership fix everything but the timing chain now we are not in "warranty" whatever that crap means. So we are responsible for $1400 bill on a timing chain for a car that has 77000 miles on it. We have a 2003 with 200000 miles on it and never had to repair all this engine stuff. I think GM is the worst car maker in the world. I am never buying another GM product.
- Davison, MI, USA
2010 GMC Terrain started making a rattling noise and shaking a stop, like a rough idle, took it to the dealership to get it fixed under warranty, had to replace water pump, balance shaft chain and tensioner replaced intake and exhaust. Camshaft position actuators and bolts replaced high pressure, fuel pump replaced V/C gasket timing chain tensioner and left timing chain guide. That was replaced 09/07/13 in warranty. Now it is 3/09/15 and the same problems have come up again and my car is currently in the shop at the dealership, that means there is a serious problem with this make of engine and it should be recalled before someone gets hurt because of it.
- Houston, TX, USA
Was driving down the road doing speed limit of 40 mph. All of a sudden the car started shaking and by it self dropped to 20 mph. Drove to apt and shut car off. When started back up it seemed ok. Took to the dealer, they said it was the throttle body and stabilizers. Which those lights came on as it happened. Engine power control light also came on. Dealer said they had to order parts and would cost around $600. Wow. Seems like a lot of the same issues on here. I believe they should put a recall on this issue.
- Aztec, , NM, USA
- Long Eddy, NY, USA