3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Approximately around the high 4X, xxx miles the engine started giving me extended cranking issues. It would crank for 4-5 seconds and not start at all or start but idles really low like its going to die. I has done this countless amount of times, even caught it on video numerous times only because every time I bring it in for the starting issue I always get there is nothing wrong with your vehicle, have a nice day. It gets really frustrating when the wife and I daily drive it and it happens about 2-3 per week. At times when I turn off the car, it sounds like its still on for a few seconds and than turns off like when a building loses power. On another hand, over a month ago the dealership checked the oil and said I was really low on oil. But theirs still nothing wrong with my vehicle they claim. And to make things worse the seatbelt sensor came on and stays on a few hours after I picked up my vehicle from the last visit to get it checked for this cranking problem. This is the worse vehicle I ever owned. I would not recommend the Terrain to anyone. Oh yeah, I also brought it too 2 different GMC/Chevy dealers with no help from them at all. This is the last time I'll buy a GMC/Chevy vehicle - built very poorly.
- Leavenworth, KS, USA
My new 2010 gma Terrain will randomly display passenger seat belt is off while there is an adult passenger (+150 pounds) sitting there. In addition sometimes it has also caused an error code to appear and sometimes does not produce an error code. Additionally I have also received warnings on my dashboard that seat belts are not on and airbag errors. My dealership acknowledged that the airbag warning meant the airbags might not deploy in a crash and provided no fix, just a reset. This has occurred several times and I have to move my passenger to the back seat when this error occurs. I have also had the sensor replaced in my passenger seat with no change in what is happening. I have been told that the only notice they have about the passenger seat is that electronic devices can cause the airbag to be activated when no one is seating there. However that was not my complaint. Since my airbag problem started happening I have now also had the passenger light (and sounds) start randomly while I've been driving with no passenger present. My dealership told me I couldn't have any electronic device in the car on to fix that error. But I was told there is nothing they will do about my airbags at random times not working. Additionally I felt that having to turn off my electronic devices while driving is not fair, especially if I have passengers who want to use them. I have been terrified to drive with passengers present and have come close to being in accidents when my car randomly produces sounds for seat buckles (starting even after driving for 20 minutes and it doesn't stop). This has been recorded four times or so at the dealer but had happened at least a dozen times, even after I finally feel that it wasn't going to happen again. I have been told there is nothing to fix, even when my dealer sees the error codes.
- Clifton Park, NY, USA
- Los Angeles, CA, USA