10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
91,128 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 GMC Terrain:

Unsubscribe any time. We don't sell/share your email.

problem #8

Jan 312020

Terrain

  • 125,000 miles
The contact owns a 2012 GMC Terrain. The contact stated while driving about 35 mph, the vehicle was rear-ended by another vehicle. The driver's air bag busted open, smoked and emitted debris but did not deploy. The service air bag light illuminated. The contact and a nine-year old child in a booster seat, in the back seat of the vehicle sustained injury that required medical attention. A police report was filed. The vehicle was damaged and was driven to the contact's residence. The contact also stated that the driver's seat belt did not retract. The contact called the stan mcnabb Chrysler Dodge Jeep Ram dealer, located at 200 N. jackson St, tullahoma, tn 37388 and was told that the information would be entered in the contact's file. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

- Tullahoma, TN, USA

problem #7

Oct 222019

Terrain

  • 136,024 miles
While driving, there is a random ding. No idiot lights come on this has been going on for over a month. Today I happened to look up and the passenger airbag light was flashing. As if stating there was someone in the seat. The only way to stop it is to have the passenger seat belt buckled while driving. This only happens while driving. It is very disturbing because I am not sure if I am in an accident if my passenger will be safe.

- Romney, IN, USA

problem #6

Mar 212019

Terrain

  • 59,000 miles
Seat re-tractors don't retract and seat belt gets caught in door when closed. Door cracks plastic cover on seat belt cover which leaves a sharp edge that cuts your fingers when you try to buckle your seat belt.

- Olathe, KS, USA

problem #5

Mar 282019

Terrain

  • 56,000 miles
Front seat belts won"T retract and get caught in door when closed and the plastic cover on the seat breaks and then it will not latch. This causes the seat belt to be inoperable. It then cannot restrain the occupant thus it causes a safety concern as well as violation in not wearing a seat belt.

- Olathe, KS, USA

problem #4

Jan 182019

Terrain

  • 106,000 miles
The contact owns a 2012 GMC Terrain. The contact stated that the seat belt did not retract. The contact called dondelinger Chevrolet Buick GMC Cadillac at 877-211-6240 (located at 2310 paul bunyan dr nw, bemidji, mn 56601) and was informed that the seat belt needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 106,000.

- Bemieji, MN, USA

problem #3

Dec 032018

Terrain

  • 80,000 miles
Seat belt retractors fail to retract and belt clip gets stuck in closed door. Dealer fixed once but refuses to fix at their cost. I believe this is a serious GM defect and a safety hazard because a half open jammed door will not open.

- Addison, IL, USA

problem #2

Jun 062015

Terrain

  • 99,000 miles
On various occasions when slowing down or turning, the engine will die. Front end accident going 55+ mph on a country road, hit a very large dip, airbags did not deploy, seat belts did lock up.

- Orange Cove, CA, USA

problem #1

Feb 202015

Terrain

  • 68,000 miles
I purchased my 2012 GMC Terrain from clay cooley in irving, tx on 01/05/2015 with an extended service contract. I have had issues with this vehicle ever since. I took the vehicle in for service and was told the service contract would not cover my issue and that the issue was caused by lack of maintenance, which is not the case as I maintain the oil in this vehicle and even had to purchase a new battery for the vehicle recently. I am attaching a picture of the condition of the battery shortly after the vehicle was sold to me to where I contacted my sales agent and he advised me to check my service contract. This car's engine repeatedly stops, especially when approaching a red light or stop sign or at the moment of acceleration. I have had to avoid many accidents due to people driving up on me because I should have been accelerating at the time but my car turned off. The battery would die on this car on a weekly basis which caused me to purchase a battery and there is still no progress in the vehicle. There are electrical issues as well as the lighting in the car gets dim when we are in the dark but bright when the sun is out. Also, the seatbelt for the passenger's side constantly rings sending a notification that the seatbelt needs to be latched, even when no one else or nothing else is in that seat. I fear that one day I may need that air bag and it might not work because the seatbelt appears to be faulty. Also, another issue, which is not necessarily a safety issue, but an extreme nuisance and also maybe an electrical issue is the car radio and volume will freeze at any given moment and the car has to be stopped and idle for a period of time before the radio is active and able to turn channels again. The safety issues for this car is real and I am in fear that I will get hit from behind due to the faulty engine.

- Coppell, TX, USA